DVD stuck in the drive, and the computer realises it is in there

I have had a look through previous posts about dvds being stuck, but there was nothing similar to what has happened to my MBP's drive.
The DVD that is inside it will not come out. When I press eject, it makes the sounds as if it is ejecting the DVD and the DVD logo displays from the desktop but it does not come out. The drive then thinks the DVD has been inserted and the logo reappears on the desktop. The computer realises there is a dvd in the drive and I can watch the movie, but I just can't get it out.
I have tried eject the button, going to file to eject, I have also rebooted and held down the eject button, but the dvd will not come out.
The computer is only 2 weeks old and nothing like this has happened before

From what I understand your operating system sends eject signal ok to the drive ..so trying to do it in another way is unlikely to help...there are many ways of doing it but at the end same message is transmitted to the drive and if it doesn't eject it it just won't
This sounds like a hardware problem ..try tilting your macbook pro sideways as if the cd is now pulled by gravity and try to eject ..or even upside down ..this will make the drive mechanism move ever so slightly inside and may cause it to release the disc
hope this helps

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