DVD tray closing right after opening.

Question

Hi, everybody!
I just bought a sata DVD recorder and I'm having some problems with it. During the startup, I receive the following message repeatedly:
ata4: hard resetting link
ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
ata4.00: configured for UDMA/100
ata4: EH complete
ata4.00: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6
ata4: hard resetting link
Then, when I try to open the tray, it closes right after opening (either by pressing the eject button or using the command line). Even with only one second, I managed to insert a disc, just to see if the system would recognize it. The DVD was read normally, but I almost broke the disc trying to insert it on the drive. First, I thought it could be a problem with the drive, so I replaced it with another model, but the problem persisted. I have dual boot with Windows XP and the problem is not happening in that OS. I don't know what kind of information would be useful to provide. My system is up-to-date and I tried both a Samsung drive and a LG (which is the current one).
Thanks.

Answer 1

Here's the output:
dmesg | egrep "DVD|cdrom":
ata4.00: ATAPI: HL-DT-ST DVDRAM GH22NS50, TN03, max UDMA/100
scsi 3:0:0:0: CD-ROM HL-DT-ST DVDRAM GH22NS50 TN03 PQ: 0 ANSI: 5
cdrom: Uniform CD-ROM driver Revision: 3.20
lsmod | egrep "ata|pci|ide":
videodev 57747 1 gspca_main
v4l1_compat 13986 1 videodev
i2c_core 16029 2 videodev,nvidia
pci_hotplug 21691 1 shpchp
sata_sis 3074 6
pata_acpi 2348 0
pata_sis 7504 1 sata_sis
libata 151324 5 sata_sis,pata_acpi,pata_sis,ahci,libahci
scsi_mod 107414 4 sg,sr_mod,sd_mod,libata
udevadm info --name=/dev/dvd --attribute-walk:
Udevadm info starts with the device specified by the devpath and then
walks up the chain of parent devices. It prints for every device
found, all possible attributes in the udev rules key format.
A rule to match, can be composed by the attributes of the device
and the attributes from one single parent device.
looking at device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0/3:0:0:0/block/sr0':
KERNEL=="sr0"
SUBSYSTEM=="block"
DRIVER==""
ATTR{range}=="1"
ATTR{ext_range}=="1"
ATTR{removable}=="1"
ATTR{ro}=="0"
ATTR{size}=="2097151"
ATTR{alignment_offset}=="0"
ATTR{discard_alignment}=="0"
ATTR{capability}=="19"
ATTR{stat}==" 0 0 0 0 0 0 0 0 0 0 0"
ATTR{inflight}==" 0 0"
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0/3:0:0:0':
KERNELS=="3:0:0:0"
SUBSYSTEMS=="scsi"
DRIVERS=="sr"
ATTRS{device_blocked}=="0"
ATTRS{type}=="5"
ATTRS{scsi_level}=="6"
ATTRS{vendor}=="HL-DT-ST"
ATTRS{model}=="DVDRAM GH22NS50 "
ATTRS{rev}=="TN03"
ATTRS{state}=="running"
ATTRS{timeout}=="30"
ATTRS{iocounterbits}=="32"
ATTRS{iorequest_cnt}=="0xb84"
ATTRS{iodone_cnt}=="0x2eb"
ATTRS{ioerr_cnt}=="0x2"
ATTRS{modalias}=="scsi:t-0x05"
ATTRS{evt_media_change}=="0"
ATTRS{queue_depth}=="1"
ATTRS{queue_type}=="none"
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0':
KERNELS=="target3:0:0"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3':
KERNELS=="host3"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:05.0':
KERNELS=="0000:00:05.0"
SUBSYSTEMS=="pci"
DRIVERS=="sata_sis"
ATTRS{vendor}=="0x1039"
ATTRS{device}=="0x0180"
ATTRS{subsystem_vendor}=="0x1043"
ATTRS{subsystem_device}=="0x810e"
ATTRS{class}=="0x010485"
ATTRS{irq}=="17"
ATTRS{local_cpus}=="ff"
ATTRS{local_cpulist}=="0-7"
ATTRS{modalias}=="pci:v00001039d00000180sv00001043sd0000810Ebc01sc04i85"
ATTRS{dma_mask_bits}=="32"
ATTRS{consistent_dma_mask_bits}=="32"
ATTRS{broken_parity_status}=="0"
ATTRS{msi_bus}==""
looking at parent device '/devices/pci0000:00':
KERNELS=="pci0000:00"
SUBSYSTEMS==""
DRIVERS==""
cat /proc/interrupts:
CPU0 CPU1
0: 46 0 IO-APIC-edge timer
1: 1851 0 IO-APIC-edge i8042
3: 2 0 IO-APIC-edge
4: 3 0 IO-APIC-edge
6: 5 0 IO-APIC-edge floppy
7: 0 0 IO-APIC-edge parport0
8: 4 0 IO-APIC-edge rtc0
9: 0 0 IO-APIC-fasteoi acpi
12: 44294 0 IO-APIC-edge i8042
14: 0 0 IO-APIC-edge pata_sis
15: 0 0 IO-APIC-edge pata_sis
16: 93752 0 IO-APIC-fasteoi nvidia
17: 37865 0 IO-APIC-fasteoi sata_sis
18: 45068 0 IO-APIC-fasteoi SiS SI7012
19: 45015 0 IO-APIC-fasteoi eth0
20: 191288 0 IO-APIC-fasteoi ohci_hcd:usb2
21: 0 0 IO-APIC-fasteoi ohci_hcd:usb3
22: 0 0 IO-APIC-fasteoi ohci_hcd:usb4
23: 2 0 IO-APIC-fasteoi ehci_hcd:usb1
NMI: 12 10 Non-maskable interrupts
LOC: 236425 264084 Local timer interrupts
SPU: 0 0 Spurious interrupts
PMI: 12 10 Performance monitoring interrupts
IWI: 0 0 IRQ work interrupts
RES: 451444 491406 Rescheduling interrupts
CAL: 609 534 Function call interrupts
TLB: 2219 3424 TLB shootdowns
TRM: 0 0 Thermal event interrupts
THR: 0 0 Threshold APIC interrupts
MCE: 0 0 Machine check exceptions
MCP: 6 6 Machine check polls
ERR: 1
MIS: 0