DVD Tray

Suddenly, I can't open or close my DVD tray using the keyboard. It will open with an application such as Toast and will close if I drag he disk icon to the trash. I have rebuilt the directory with Disk Warior, started with extensions off, started with Mac OS 9 all, rebuilt the desk top, replaced the DVD driver, and trashed the preferences file. Nothing seems to work. Any ideas other than reinstalling the syten software?
Thanks for any suggestions.

Hi, Alysa -
Welcome to Apple's Discussions.
Make sure the extension HID Library is enabled (checkmarked) in Extensions Manager control panel.
As an additional means of opening/closing the tray, download Eject Extras - it contains a mini-app which can be assigned to an fkey in the Keyboard control panel, and a module for the Control Strip.
You can also use a utility app like EjectDisk to designate separate keyboard commands for each removable-media drive.

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Will not recognize jump drive nor allow me to open DVD tray

Intermittantly, my G5 will not show my jump drive nor a CD on the desktop. At those times, it will not open the DVD tray either.
When this happens, I can go to system profiler and see both the jump drive and the CD--it's just not showing up on the desktop so I can't open them. The only way I can get the tray to open and to recognize the CD and or Jump Drive is to reboot the computer.
What is going on and why don't these show up on the desktop nor allow me to open the DVD tray.
G5 Mac OS X (10.4.3)

Make an appointment at an Apple store if there is one nearby.

I can't open the DVD tray

I can't open the DVD tray. There's nothing inside. I hear a sound (a grrrr) but it won't open.
I had that 2-3 times in the last 5 years and I always managed to open it by pushing the "DVD ROM drive open button" while I restart but not this time.
I also tried to put a paper clip in the little hole but that doesn't work either.
In the Apple help site, they say push the "eject media key" on your keyboard; I didn't know where that is but I know now it's the F12 key; when I push it I hear a sound coming from the tray (like a electric screwdriver) but nothing happens.
So what can I do ?
I saw that Andrew Favret had the same problem in October and Don Archibald said:
• Boot or restart the machine, immediately press the Option key, keep it held down. This will bring up Startup Manager. Once Startup Manager has finished loading, press the key combo Command-. (Command-Periodkey). This should open the tray.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I tried the "Option" key. The Start Up Manager appeared: A display with my 5 drives in the middle, and a Right Arrow icon on the right.
I did click on the right arrow and it started to load normally as it does when you turn the computer on.
So I try the whole thing again and now instead of clicking on the right arrow, I tried the command and period key. I hear again, a sound coming from the tray and I see the icon for "eject" on the screen but nothing happens. Tried 5-6 times. And the F12 key don't have any effect at this time.
If I had a disc in the tray, I'm sure the icons for the DVD drive will appear but the tray is empty.
Not sure if there's a relation but I just upgraded that same day to a new version of iTunes (from version 7 to 8.0.2) and 3 other upgrades: QuickTime player (from 7.1.3 to 7.5.5) Plus Java and Security something.

Usually there is a CD/DVD in the tray that won't eject, but you say the tray is empty. Are there any other users of you Mac, especially kids? Someone may have placed something in the tray that is causing the jam.
Here's the usual fixes.
First try a Restart while holding down the mouse button.
If that doesn’t work, look at these links:
A dozen ways to eject or unmount a recalcitrant CD or DVD
http://www.osxfaq.com/dailytips/08-2002/08-12.ws
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
http://www.macfixit.com/article.php?story=20041011075232575
Power Macintosh G3 and G4: About the DVD-RAM Drive
http://docs.info.apple.com/article.html?artnum=HT3072
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
Force Eject (10.3 or later) - Can be used to eject any removable disk that the system will not eject. http://mac.softpedia.com/progDownload/Force-Eject-Download-34780.html
 Cheers, Tom

How do you open the DVD tray on a K430 without using Windows Explorer?

How do you open the DVD tray on a K430 without using Windows Explorer? I can't find a button on or below the door. Am I missing something? Additionally, will the K430 boot from a DVD/CD if it finds one in the DVD tray instead of the hard disk? Please help. Thanks.
Solved!
Go to Solution.

hi penguin247,
Regarding your questions:
1. Can you try to press the eject symbol on the DVD bay and observe if the DVD tray comes out.
Link to picture
2. By default, the HDD is set as the first boot device and the ODD second on the K430. You will need to change the boot order or continuously tap F12 during POST to boot from the ODD (assuming you have a bootable media inserted).
Regards
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Cannot recall how to open iBook G3 14-Inch DVD tray

I just gave my ancient iBook to my neice.
She called and asked how to eject the DVD tray?
I could not recall. I thought it had a small oval button on the right side that ejected it?
Thanks in advance for assistance.

If it's like the 12-inch model, the eject button is the F12 key, clear at the upper right of the keyboard. It's marked with the eject symbol.
(Click on image to enlarge.)
You can also open the tray by holding down the trackpad button during startup.

Epson R220 DVD tray error - any ideas?

I have a Epson R220 for printing DVD labels, using the Epson Print CD software.
It worked for a while, but now the tray keeps ejecting with a message "CD/DVD tray not aligned". I'm careful to place the tray under the rollers, and align the marks.
The manual says clean the rollers by feeding sheets of paper....didn't help.
Any suggestions?

Maybe that's the same thing that your process accomplishes.
Sounds like a feeder issue on the printer and nothing to do with cleaning the print heads themselves (which the folded paper would help address in most cases).
Regardless ... Glad it's working ok for you now.

DVD tray opens on start up after installing Leopard

I installed Leopard on my Dual 800 G4 tower a few weeks ago. I used Leopard assist and everything went fine.
However, ever since the installation, the DVD tray opens every time I boot up.
It makes no difference whether the tray has anything in it or not, and the tray stays open until I push it shut. Moreover, the problem is not confined to Leopard. I have three hard drives running on a SATA PCI card. Two of these drives still run Tiger (10.4.11) and they have developed the same weird behaviour with the tray opening on start-up and staying open until I close it. If I leave the tray open and reboot, it will close momentarily but then re-open as it reboots.
Apart from being annoying, it also creates difficulties in booting from a DVD. Has anyone any ideas about how this happened and what can be done about it?

Tom, you are nothing short of a genius!
It was the mouse. The mouse is fine on my G5 tower and on my wife's emac, but, for some reason that is certainly not known to me, it did not agree with my G4.
Now, before I mark the question as "answered", do you have any idea at all as to why the mouse would make such a difference? (It is an aftermarket mouse from China that blends with my white keyboard, but I had no hassles with the microsoft mouse from the G5, so it can't just be that it is not an apple mouse.)
Cheers
Rob

How to open the CD/DVD tray?

I tried with ctrl+eject keys, aslo cmd+eject, fn+eject, only eject, but nothing happens. How do you open the CD/DVD tray to incert a CD or DVD?

I'd also suggest you take a look at Mac 101 and Switch 101. There's a wealth of info there.
Enjoy your Mac
-mj

I reinstalled a new Hard Drive but cannot get the DVD tray to open to install the Mac OS? How do I open the Tray?

I reinstall a new Hard drive. But I cannot open the DVD tray to install the OS? All I get the the ? in the folder when the computer turns on?

Hi copa1226:
Sometimes the best solutions are the manual ones. There is a mechanical fail safe built in to these devices, I have had to use this method several times myself, so ....
..... Try this:
1) Power off your mac pro.
2) With your finger, pull down the metal bezel on the affected drive.
3) You should now see the front plastic bezel on the affected drive, it is usually black or grey.
4) Look for a small pinhole somewhere on the front. It will have a very small diameter, about 0.5mm.
5) Yes it's there, all cd/dvd drives have one! Note: a small flashlight comes in handy here.
6) Straighten out a standard paperclip for about 2 -3 inches.
7) Insert the paperclip in the small hole and push, you will have some resistance, and then the drive tray will slowly push out about 0.5 inches or more.
8) Grab the tray and pull it out !!
9) You are done!
10) If you do this gently you won't hurt the drive. Boot up and the tray should automatically slide back in. You are good to go.

DVD tray not openning

OS 10.5.2 will not open DVD tray with F12 key. It will if I mounted on my backup hard drive. How do I fix it?

Norm,
I haven't got a solution that restores eject the F12. I too have a PBG4 Aluminium and F12 does not open the tray (actually no tray it is a slot drive). Cannot say if it ever did eject. However just to the right of F12 is a an eject button and it works. Why not use that? There are if needed a number of other ways to eject. I prefer drutil commands in Terminal when I have problems.

DVD tray catching on G5 case

I have a 'pre-loved' G5 PowerMac I got on eBay and it's been a great machine for the last 2 years, apart from one little problem. The tray catches on the top of the case when you eject (and it won't read DVDs burnt on my PVR but more on that later) Part of the top side of the DVD tray catches on the case and the only way around it is to manually hold open the metal sliding door so it doesn't force the tray up, thus catching on the case.
The DVD is and LG GH22NP20, not sure if it's the original DVD that came with the unit when it was new. Short of filing down the ridges is there anything that can be done to fix this?
Now as for not reading burnt DVDs from my PVR, which is also an LG. I know the DVD discs work as they play fine in the PVR and also a PC I have. I also have problems reading so DVDs I burnt a while ago. And there can't be much wrong with the DVD drive as it plays my store bought DVD movies just fine.
Could this be a sign it's on the way out?
If so what DVD-RW drive should I get, that won't catch on the case?

Hi-
Is there a bezel on the tray?
If so, it needs removed.
If not, the drive may need different standoff screws.
http://manuals.info.apple.com/enUS/PMG5_OpticalDriveScrewsDIY.pdf
Helpful discussion:
http://forums.xlr8yourmac.com/action.lasso?-database=faq.fp3&-layout=FaqList&-re sponse=answer.faq.lasso&-recordID=34200&-search
Helpful videos here:
http://eshop.macsales.com/installvideos/powermac_g5/
As for the reading issue, have the discs been burned in a universal format, or other?
http://en.wikipedia.org/wiki/UniversalDiskFormat
http://docs.info.apple.com/article.html?path=mac/10.4/en/mh854.html
Various tips:
http://support.apple.com/kb/HT2882?viewlocale=en_US

G4 DVD tray opens when started or reset

Hiya all,
I have a query that hopefully someone here can provide the answer to. I have updated the firmware of my G4 (400) to 4.2.8 . The update worked fine but since then, whenever I either reset/restart the computer or power it up the first time, the DVD tray opens and stays open. I can close it of course, but it opens again when I reset or power up the machine the next time. As a test, before powering up, I have removed the Macally keyboard I am using and then it remains shut -- so it seems to be the keyboard causing this? The question is: Why suddenly now? Before the firmware update, it worked fine! I only have this keyboard (my original G4 one is defective). Surely this can't be? Anyway I can solve this?
Thanks,
Rafael
G4 (OS9 & OSX) Mac OS 9.2.x Macally keyboard, original Apple mouse

Telling me to remove the drive so that it doesn't open unexpectedly is like an auto mechanic telling a person whose car door opens unexpectedly when driving to remove the door so it doesn't open: yes, it solves the problem of the door opening, but the car really isn't fully operational without the door. So, that suggestion really isn't very useful.
I was instead hoping that someone could provide some insight into what process is causing the door to open, and that would lead me to a setting I could change. For instance, I wanted to not have to provide a password after the computer comes out of standby, and I found an old post that points to a setting in the Control Panel Power options that is easily changed. I'm guessing that the answer lies somewhere in the logic that controls the power down sequence.

Dvd tray opens rarely

Sometimes it requires 40-50 tries for the eject button to open the dvd tray.
Any advice please?
True also when using software activators.
Is there a mechanical way to make this open?
Or some fix?
Thanks

Based on your description, it is more likely that you have a hardware issue. Booting from another system was just to rule out a software problem.
I do not know of a +manual button+ and even if there was one, it would be disabled during normal operation because Mac OS X does not want you to eject a disc that is still mounted.
If you press the mouse button and hold it down during initial startup, the drive tray is supposed to open. So if that works, I guess you could open and close the drive tray during startup, although that would be really inconvenient.
Optical drives of the type that Power Macs use are not that expensive to replace yourself.
http://eshop.macsales.com/item/Pioneer/DVR116DBK/

Problems with DVD tray and installation of OS

Hi,
I need to install Mac Os X Tiger on my Power Mac G4, but when I switch on my G4, it opens automatically the DVD tray and then the system can't boot from DVD and I can't install Tiger.
I haven't got any firewire Hd to try to install the OS from it and everytime I try to use the remote installation, my MacBook can't find the Tiger installation DVD.
How can I resolve it?
Thanks for the support

But I don't understand why everytime I switch it on, the G4 opens the DVD tray automatically...
That effect is often caused by an attached USB device. Usually the cause is a printer, but dongles, tablets, and iMate adapters have also been reported as the culprits.
You can check for that by disconnecting all USB items except keyboard and mouse, then testing. If the problem has disappeared, then one of the other USB devices is the source. Add them back in one or two at a time and test; when the problem reappears, you've just added the culprit back in.

DVD tray sticks when ejecting

I'm having trouble with my DVD tray,
When ejecting it sticks on the slide down door. It tries twice to eject before going all the way back in. They only work around is to lower the door manually before ejecting. Even leaving a piece of card cut to size to force the door open if I'm using it a lot.
It seems to be fowling on the bottom of the DVD tray, is this a common problem with the g5 case?
I have the later DP 2Ghz, the one with just 4 RAM slots and no modem.
Message was edited by: Craig Best

Hi Craig,
Are you familiar with this page? http://support.apple.com/kb/HT2580
You might want to try taking the optical drive out and seeing if something is caught. Maybe just taking it out and putting it back in again would help. Good luck.

DVD Tray

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