DVD will not eject or play

I just bought this macbook used and it worked fine when I checked it out before paying. Now I am trying some newer DVD's and it is not working. When I first put the DVD in it was fine and it was playing the beginning but as soon as the main movie came on it locked up. I do get snippits of sound here and there but thats it. The screen has lots of colors on it and I cannot eject the DVD or do anything else. What happened and how do I get this fixed so I can use the laptop?
Thank you

Take it back for a replacement as long as you are within 14 days from purchase.

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DVD will not eject

A DVD in the slot-loading drive will not eject. My iBook reads the disk as it appears on my desktop and I can play the DVD. But as soon as I hit the eject key (F12), it makes a weird sound, like it's trying to eject, but the DVD will not eject. Can some one tell me what I can do? I have tried all the normal procedures, like holding the track pad while starting up, doing the Firmware thing at start-up, etc... All I get is the weird spinning sound, but no disk ejected. Please some one tell me what I need to do. Thank you in advance!

When open firmware doesn't work, it sounds like a hardware problem with the ejector. I would take the machine into service and let them know you tried the open firmware method.
In the future be sure to follow this link as far as the allowed optical media on slot loading drives:
http://docs.info.apple.com/article.html?artnum=58641
And note that disks which have been written on by sharpie or other type of pen, or a sticky applied to them can cause the drive to age prematurely. Always buy media in jewelcases by known reliable vendors. For CD that's Verbatim, Kodak, Imation, and Sony. For DVD check http://www.videohelp.com/dvdmedia/

Our dvd will not eject

The cd dvd will not eject. Are there any tricks out there to help get this problem figured out?
jwe67

use the F12 or eject key on the keyboard.
If the disc will not eject try dragging the disc icon to the trash.
If the disc will still not eject, hold down the trackpad or mouse button after restarting the computer should also eject a disc.
If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.

DVD Will Not Eject, iDVD Restarts Itself Over and Over

I have a DVD that simply will not eject itself no matter what. Instead, it starts to eject, then iDVD starts up, and begins to play the DVD. I have unchecked "Start DVD" in iDVD's preferences and reviewed the forum articles about stuck DVDs. Reboot does not help Safe Boot does not help. Restart wth right mouse button held down does not help, perhaps because my mouse is Apple and there is no Right Mouse Button?
I'm not about to enter terminal commands because I have no idea of what I'm ding at teh system level. Any ideas?
Thanks if you can help, Signed:
Desparate in Va.

HI,
Try restarting your iMac while holding down the eject key.
If that didn't help, open Disk Utility (Applications / Utilities).
Select the disk on the left side of the window then click the Blue eject button in the menu.
Carolyn

Mac PRO Desktop blank DVD will not eject keeps freezing. "LION"

Hi, my Mac pro will not eject the blank disc i inserted into the drive, I am running lion and it keeps trying to read the disc and makes everything freeze.
you cannot reset or shut down the machine properly unless you hold down the power button.
is their a Physical emergancy eject on the mac pro desktop or a way to get the diwc out?
Yes I have tried ejecting uning terminal and disk utility will not open becouse of the DVD drive.

You have added too much junk:
com.senstic.driver.PocketAudioDevice          1.1
com.logmein.driver.LogMeInSoundDriver          1.0.0
com.digidesign.iokit.DigiIO          7.4.1d0
com.digidesign.iokit.DigiDal          7.4.1d0
com.avid.driver.Avid_SCSI          1.2.0
com.SiliconImage.driver.Si3132          1.2.5
If you want Apple to address your problems, the first requirement is to reproduce the problem with no third-party kernel extensions present.
Most users find that when the eliminate the third-party kernel extensions, they eliminate the kernel panics.
The black screens could also be caused by your graphics card beginning to go.

A dvd will not eject from my brand new IMac. I have done every suggestion in the help area. Any suggestions on how to get this DVD out of the computer?

My brand new IMac will not eject a DVD. I have tried everything that was suggested in "help". It didn't recognize the dvd, and whenever I try to eject it, it is not highlighted. I have tried to restart while holding the track pad, and nothing happened at all. The dvd is from the library...so it needs to be returned! Any other suggestions?

Have you tried all of these?
1. Pressing the Eject key while opening the iMac.
2. Pressing the Eject key while closing down the iMac.
3. Holding down the Option key while restarting the iMac.
4. Using Disk Utility to try to Mount, Repair and Eject the disk.
5. Holding down the Mouse while restarting the iMac.
6. Pressing the O and F keys while closing down the iMac.
7. Opened Applications > Utilities >Terminal and typed in 'drutil tray eject'.

Macbook pro 13" won't install OS X 10.4 after harddisk erased and dvd will not eject!

After backing up the machine, I took what I thought was the correct installation disk and booted from the CD/DVD. I erased the hard disk using the Disk Utility. Then I tried to reboot to install the original operating system. After several hours I received the message: Cannot install Mac OS X on this machine. The computer was running 10.4.3 before I erased it. I don't understand why the restore to factory settings didn't work. Now I have another problem. The CD/DVD does not eject. Without an operating system on the hard drive, it automatically boots from the CD/DVD and will not eject the boot disk!
What do I do? How do I get the CD/DVD out? How do I find a good disk

Hello, hold the mouse button down while booting up to eject it.
The original Disc would be gray.
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349

My dvd will not eject the disc. It says unsupported disc.

my dvd player will not eject. It reports "unsupported disc"

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Dvd will not eject on macbook pro

how to make a dvd eject

Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

HT1349 the msg DVD will not eject. I have tried Cmmnd E, hold F12 Any suggestions?

Unable to eject a DVD disk. Msg that is unsupported. Tried Cmmnd E, press and hold F12 and of course using the control panel. I here the disk spin up as if ready to play but Msg appears instead.
This is a new MacBook Pro about one mo old.
Darrell10

You should send this to the Mac forum.. It has somehow found its way onto the iPad pages.

Burnt dvd will not eject

hi
ok this is my 2nd last resort to try and get this to work.... i burnt a dvd this morning and i forgot to remove it before i went to work. now i can't get it to eject......
i have tried turning it off and on, restarting, holding down eject buttons and mouse buttons, etc, etc and still NOTHING
please can anyone help
Thanks
adele

You don't say anything about what computer you have. Do you mean you can see it start to come out and then catch somewhere on the slot opening? What spot exactly? Is it a DVD with a label pasted on? If so, can you be ready to press down a little on the edge of the disc to help it out?

I'm running Mavericks 10.9.3, updated iTunes earlier today, but although I can play audio CDs, DVDs will not play, any suggestions?

I'm running Mavericks 10.9.3, updated iTunes earlier today, but although I can play audio CDs, DVDs will not play, any suggestions?

Hello there, tomazdes.
The following Knowledge Base article written for the USB SuperDrive, offers some practical steps to try when issues present themselves with particular content playback (feel free to skip Step 3 when working with an iMac or MacBook with built-in drives):
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Particularly:
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Im running windows 7 64 bit. installed itunes 10.5.4.1 and now cds will not import or play. If i have the cd in the drive and then open itunes it will importor play but after removed the next disc will not read. the system has passed the cd/dvd test.

Cd import/play problem. Downloaded itunes 10.5.. Cd will play and import when disc is present when itunes is opened. If itunes is open cd will not import or play. Itunes passed the cd/dvd test.
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I ve tried completely removing itunes and reinstalling. also unchecked autocorrect and find art and track names which did not work as well. Any ideas of how to fix this?

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Hello my name is Tyesha Woods,and I have a problem with my dvd hard drive, it will not eject my cd no matter what i do can you please help me?

Hello, my name is Tyesha Woods I onw a Macbook and my dvd hard drive will not ejected my cd ,I have tryed everthing I could would you please help me?

Hi Tyesha,
Your DVD won't eject?
Restart the MacBook - as it is restarting, hold the trackpad button down. This will force it to eject. The disk should eject before you get to the login screen or desktop.

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

DVD will not eject or play

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