DvD will not mount but cd-r will When I install the the disc into the super drive the format box comes up which is not the same box that comes up when installing a cd-r.

DvD will not mount but cd-r will When I install the the disc into the super drive the format box (disc utilities) comes up which is not the same box that comes up when installing a cd-r. I check the priference settings under general and it is set to show on the desk top.

Not yet will have to get one from a freind. I bought a stack of the Sony DVD+R and that is all I have.

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HT1420 unable to import apps getting this computer not authorized, but music etc. will import

unable to import apps getting this computer not authorized, but music etc. will import

cougar78 wrote:
With me it transferred everything but music and videos. Also it required me to enter my email passwords again (I have several accounts setup). Every time I went to the music tab, it said it couldn't find the file with the name of my 3gs phone name. So now after it installed every app it had stored in my itunes (many I deleted off the phone), I am trying to start fresh and see if I can just add movies and music manually and be glad contacts, email accounts (sans passwords), and the other settings did carry over.
Were any of those email accounts POP email accounts?? I don't think emails that are locally stored on the iphone are saved when you backup.

I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

TS3048 My keyboard will connect wirelessly but my mouse will not. I've put new batteries in the mouse and the green light is blinking but it just won't connect!!! I don't have a 'wired' mouse so I can't get into preferences etc!!! Pls help

My keyboard will connect wirelessly but my mouse will not. I have tried many times, put new batteries in etc. The Bluetooth appears to be on (as the wireless keyboard is working). I don't have a 'wired' mouse so I can't get into preferences etc. Is the mouse dead perhaps? The green light is flickering so it should be ok???
Thank you for your help
Sully (frustrated Irishman)

From what you say I would suggest the batteries are not connecting properly.
First, thoroughly clean all contacts, both inside the mouse and the contact points of the batteries. Use an alcohol based cleaner (whisky will do, hic!) dampen (not wet) cotton buds for cleaning.
Then check to see if they fit firmly. If you can shake your mouse and hear things are loose, that will be the batteries. Check the make. Apple and Duracell, in that order, are the best batteries. Where slight undersizing has been reported they are with other than the foregoing.
You can resolve the size problem with appropriate packing but that will always be a makeshift solution. After, reassemble, turn on the mouse and with luck, away you go.
Hopefully this will solve your problem but in any case let us know how you get on.
Message was edited by: seventy one

HT203176 when i insert a software disc into my mac it will not run, how do i get it to run? thanks

Please help - when I insert a software disc into my mac it will not run, how do I get it to.
Thanks

Then as Kenichi Watanabe has already advised...
The software disc should appear on the Desktop (or in the sidebar of a Finder window).
Double-click the disc icon (or select it in the sidebar).
On the disc, there should is often an Installer, or the application itself.

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

Hi. My macbook pro will not open the video files taken on a panasonic hd-sd10. is there a mac version of hd writer software that comes with the panasonic camcorder?

Hi. My macbook pro will not open the video files taken on a panasonic hd-sd10. is there a mac version of hd writer software that comes with the panasonic camcorder?
Could do with some ideas.
Thanks

Ask Panasonic whether or not they provide OSX versions of the software.
Google the issue

Hi! I have bought one game before but i was cancel it .now i want to load into my ipad again.so must i pay for it or not?

Hi! I have bought one game before but i was cancel it .now i want to load into my ipad again.so must i pay for it or not?

If you already purchased it once, you can go to App Store > Updates > Purchased and find the game. You will not have to pay twice.

So, I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Mobile Device Service is not started."

Hello People!
I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started." What does this mean? I've never had this error before. It's also giving the same message with my iPod touch. Please help!
Thanks,
DanaGal

You can easily check whether you've the Apple Mobile Device in your computer.
Right click 'My Computer' , then Manage => Services and Applications => Services. Apple Mobile Device is listed in alphabetical order. If none, it means you've not download iTunes into your computer yet. If yes, please ensure the Apple Mobile Device is in 'Started' status.
Good luck

I re-installed XP and kept the old program files on another drive, how can I transfer my bookmarks list to the new Firefox ?

I re-installed XP and kept the old program files on another drive, how can I transfer my bookmarks list to the new Firefox ?
I tried shifting the Profile folder contents from the old to the new, that seemed to work but I kept getting a message that my security was affected and that the problem could be in that folder so I shifted it back.

Hello Kencrews,
When you connect the iPod to the computer and iTunes is authorized for your Apple ID, then you will get a prompt to transfer the purchases from the device to the computer. Keep in mind this will only transfer purchased items from the iTunes Store.
Here is a helpful article to assist getting that done.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Regards,
Sterling

How can I make my computer restart with all the same windows that were open when a shut it down?

How can I make my computer restart with all the same windows that were open when a shut it down?

That is the way Mac OS X 10.8 (aka Mountain Lion) works by default. Are you actually running that system? (See About This Mac in the Apple menu.) If so, make sure the check box in the shut down alert is checked:

Disk Images will not mount and Disk Utility will not runru

I am having some major problems with Disk Utility, Disk Images, and software update. First, Disk utility will not open or run. When I double-click the application icon, nothing happens, no message, nothing. I am running OSX 10.4.11. I have deleted diskutility prefs. I am able to run Disk Utility from the Startup DVD of Tiger. On first run, it verified and repaired permissions. I run verify and repair permissions several more times from Startup DVD and everything is fine. But Disk Utility on my startup HD will not work. Similary, NONE of my disk images will mount. No matter what Disk Image i try to mount, nothing will. And I cannot use Disk utility to mount them! So, no matter what I download, no images will mount. And thirdly, when I try to run software update, it will not work. I do get a message: it says, "Could not load Software Update." Finally, i tried to download Onyx to delete log files, etc.. but again, the disk image will not mount. I was able to install a dashboard widget called "maintidget" and was successful in running the daily, weekly, and monthly maintenance tasks. Can anyone help? Everything else works fine!!! All apps! Safari, Mail, iTunes, MS Office, everything works fine. Thanks for ANY help!

Previously, I had run verify permissions, repair permissions multiple times(from startup DVD) - no probems found. Deleted disk utility prefs. Run the maintenance taskes (daily, weekly, monthly). Nothing worked. But, I forget to check the drive for problems. So I ran disk scan. It found "invalid node" and repair disk could not do it. So, do I erase and do a fresh install or get DiskWarrior? I am running Leopard so I do not have Time Machine but I have backed up my documents, iTunes Library, iPhoto Library, etc... Another thing I found out the hardway is to sync all your bookmarks, mail settings and messages, etc... with .mac if you have an account. Any more suggetions?

CD/DVDs Not Mounting But Drive is Recognized / SCSI Card Not Seen

Apologies for this mess in advance, but I thought it was worth seeing if anyone had an idea of what to try on either of these two issues from a system software perspective before I start breaking the computer apart and tinkering with hardware.
My G4 is the 733 MHz model which first shipped with the SuperDrive. That SuperDrive died years ago and I replaced it with an HP DVD Writer 300n which worked fine up until some version update of 10.4 though I can't recall the specific version. In any case, now the drive will not mount any CD or DVD that I insert, commercially-pressed or otherwise. The eject key on the keyboard functions properly, the tray opens and closes without problem and when a disc is inserted the activity light goes on and the disc spins for a minute and all seems normal, but the disc never appears on the desktop nor in any Finder window. The drive is still recognized in the System Profiler and I've double-checked the CD/DVD settings under System Preferences to verify that nothing is set to ignore there. I suppose it's possible the laser suddenly went bad, but as I said, the symptoms showed up following an update (though it was a while ago and at the time I had no need for a optical drive on this computer so I didn't address it then).
The second issue I discovered when I attached an external optical drive via the SCSI port I hadn't used in many years. That drive wasn't recognized at all and when I looked in the System Profiler the SCSI card isn't listed under PCI Cards. Is there a generic SCSI card driver I might be missing under OS X or will I need to open up the computer and determine which card I actually have in there?
Any suggestions would be appreciated and hopefully I've provided enough information to make that possible.

Hi K Roth, and a warm welcome to the forums!
I find Optical drives fairly short lived myself, but on the Internal, you might try PatchBurn...
http://www.patchburn.de/
Do you have another Mac with Firewire and a good optical drive?
If so you can boot the Other Mac into Target mode...
http://docs.info.apple.com/article.html?artnum=58583
Boot this G4 with the Option key held down, see if the Install Disc in the other Mac shows up as a boot choice.

Bootcamp Partition Will Not Mount - Size Bootcamp Partition Will Not Mount - Also Size Discrepancies

I have bootcamp installed on an internal hard drive in my Mac Pro running 10.8.5. This HD had two partitions, one of which I had 200GB allocated for my Windows install. I reached a point where I was at nearly 100% capacity on that drive and needed more room. This is what I did:
Used Disk Utility to shrink the Mac OS Extended partition.
Erased free space on that partition.
Booted back into Windows and used MiniTool to extend the bootcamp partition to unallocated space.
MinoTool then performed a restart and finished it's job upon startup.
I am still able to boot into Windows and Mac just fine and I did create a backup of each OS before starting.
I have two issues now, however. Parallels no long recognized that Bootcamp partition. I decided to delete that VM and I had to uninstall Parallels completely anyways due to an upgrage isse to Parallels 9. After upgrading, Creating a VM from my BC was not an option. This is because the BC partition will not mount, it is greyed out in Disk Utitlity.
I tried installing Tuxera NTFS and the disk still cannot be mounted.
The other issue is that Disk Utility does not show the Bootcamp partition with the correct size. It still shows it with the original 200GB but does show that the Mac Partition was shrunk. In Windows, however, either using MiniTool or Windows Disk Managment, it shows the correct sizes for the partitions.
I'll attach a screenshot of DU.
I would like to be able to mount the drive successfully so that I can use the partition once again for Parallels.
This is the system.log display when attempting to mount the BOOTCAMP partition and when disabling Tuxera from the system preferences:
Nov 7 08:35:46 ***-mac-pro.local com.apple.SecurityServer[27]: Succeeded authorizing right 'system.volume.internal.mount' by client '/Applications/Utilities/Disk Utility.app' [973] for authorization created by '/Applications/Utilities/Disk Utility.app' [973] (100013,0)
Nov 7 08:35:46 ***-mac-pro.local com.apple.SecurityServer[27]: Succeeded authorizing right 'system.volume.internal.mount' by client '/usr/sbin/diskarbitrationd' [15] for authorization created by '/Applications/Utilities/Disk Utility.app' [973] (100002,0)
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS driver 3.10 [Flags: R/W].
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS volume name BOOTCAMP, version 3.1.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_lookup_inode_by_name(): Directory index record with VCN 0x3 is corrupt. Corrupt inode 0x5. Run chkdsk.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_windows_hibernation_status_check(): Failed to find inode number for hiberfil.sys.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs warning (device /dev/disk3s3, pid 5414): ntfs_system_inodes_get(): Failed to determine if Windows is hibernated. Will not be able to remount read-write. Run chkdsk.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_attr_find_in_attribute_list(): Base inode 0x9 contains corrupt attribute list attribute. Unmount and run chkdsk.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_inode_read(): Failed to lookup data attribute.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_inode_read(): Failed (error 5) for inode 0x9. Run chkdsk.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_inode_attach(): Failed to load inode 0x9.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_secure_load(): Failed to load $Secure.
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_mount(): Failed to load system files (error 5).
Nov 7 08:35:47 ***-mac-pro kernel[0]: NTFS-fs error (device /dev/disk3s3, pid 5414): ntfs_mount(): Mount failed (error 5).
Nov 7 08:35:48 ***-mac-pro.local com.apple.SecurityServer[27]: Succeeded authorizing right 'system.privilege.admin' by client '/Applications/System Preferences.app' [5297] for authorization created by '/Applications/System Preferences.app' [5297] (100012,0)
Thanks,
Josh

Josh,
I will defer to Christopher on correcting the GPT, but I agree it is incorrect. On a much simpler, single disk Macmini with Bootcamp...
sudo gpt -r -vv show /dev/rdisk0
gpt show: /dev/rdisk0: mediasize=500107862016; sectorsize=512; blocks=976773168
gpt show: /dev/rdisk0: Suspicious MBR at sector 0
gpt show: /dev/rdisk0: Pri GPT at sector 1
gpt show: /dev/rdisk0: Sec GPT at sector 976773167
      start       size index contents
          0          1         MBR
          1          1         Pri GPT header
          2         32         Pri GPT table
         34          6
         40     409600      1 GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B
     409640 725093952      2 GPT part - 48465300-0000-11AA-AA11-00306543ECAC
725503592    1269536      3 GPT part - 426F6F74-0000-11AA-AA11-00306543ECAC
726773128        632
726773760 249999360      4 GPT part - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
976773120         15
976773135         32         Sec GPT table
976773167          1         Sec GPT header
sudo fdisk /dev/rdisk0
Disk: /dev/rdisk0          geometry: 60801/255/63 [976773168 sectors]
Signature: 0xAA55
         Starting       Ending
#: id cyl hd sec - cyl hd sec [     start -       size]
1: EE 1023 254 63 - 1023 254 63 [         1 -     409639] <Unknown ID>
2: AF 1023 254 63 - 1023 254 63 [    409640 - 725093952] HFS+
3: AB 1023 254 63 - 1023 254 63 [ 725503592 -    1269536] Darwin Boot
*4: 07 1023 254 63 - 1023 254 63 [ 726773760 - 249999360] HPFS/QNX/AUX
diskutil list /dev/disk0
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *500.1 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:                  Apple_HFS Macintosh HD            371.2 GB   disk0s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
   4:       Microsoft Basic Data BOOTCAMP                128.0 GB   disk0s4
PS: I see Christopher's response.

DVI cable not working, but VGA one will. Graphics card problem?

Ok so. I have a Mac Pro with ATi 1900XT card. Was using a Samsung LCD for a while, via a DVI-VGA adapter. Works fine. Two days ago, I attached another monitor, a DGM, to the second DVI port using a DVI lead; the one supplied with the monitor. Everything worked fine.
Then today, I tried the same thing, but the second monitor only works at one particular resolution; 1280x800 or something. And the picture is a bit crappy. So, I tried with only the DGM monitor plugged in the first DVI port. Apple symbol at start up, and then just a black screen.
Swapped over to a VGA lead, and everything works perfectly again.
So, is the problem with the cable, the monitor, or the graphics card?
Maybe the cheapo cable is just not very good? But why it works only at one resolution? Weird. And it did flicker on at a couple of other resolutions, but went off again. And even at the one resolution it worked at, there was a secondary 'mirror' image of part of the screen, at one side of the screen.
Very strange, considering it worked perfectly before.
Oh, and I upgraded the Mac Pro's firmware yesterday. Could this have anything to do with things?
Weird...

itexpress wrote:
Forgot to add, we are running XP. We tried a different monitor and now at least we can get one monitor working via the display port. But when we try two monitors at the same time, the 2nd monitor on display port is not detected. How do we disable built in LCD on the X201 ? Lenovo support says its a BIOS setting ? That doesnt sound right to me...
Are you trying to use a DVI Splitter? I do not think that a DVI Splitter would work with a Single Link Displayport TO DVI Adapter. I do not think a Dual Link Displayport To DVI Adapter would work with a DVI Splitter.
I think that you might need something link this.
http://us.startech.com/product/SP123DP2DVI-Triple-Head-DisplayPort-to-DVI-Multi-Monitor-Adapter
Not sure, if the x201can handle 3 monitors in this fashion. StarTech.com says the GPU determines the support according to the youtube video.
It is pretty expensive,and it would be nice to know the limit.

DvD will not mount but cd-r will When I install the the disc into the super drive the format box comes up which is not the same box that comes up when installing a cd-r.

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