DVD will not play and states "supported disk not available" and makes a weird noise and then ejects the dvd

My MacbookPro is only 5 months old and in really good condition. The only problem I am encountering is that when I insert any type of dvd disc, it starts to make this weird grinding noise that goes eeee-eeee, and then does that a couple of times and then the disc ejects on its own. When i try to play it with idvd, it does the same noise thing and then iDvd state "supported disk not available". The dvd does not even read on the computer.

If only five months old it is still under warranty. Take it back.

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I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. I have put the leopard disk into the drive and all it does is make a weird noise and then spits the disk right back out. It doesn't do this with other disks. HELP

I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. When I put the leopard disk into the drive all it does is make a weird noise and then spits the disk right back out. It doesn't do this with any other discs, only this software. Is it still possible to update this computer?

Yes. Try Amazon.
Before you do upgrade to Snow Leopard, make sure your Mac meets the requirements.
Mac OS X v10.6 Snow Leopard - Technical Specifications
Make sure the disc you tried using doesn't have any fingerprints or smudges on it. The optical drive can't read the disk otherwise.
If your Mac won't read the disc, might be a good idea to rule out any problems with the startup disk BEFORE trying to upgrade the system.
Using Disk Utility to verify or repair disks
Message was edited by: Carolyn

Ipod makes a weird noise and stops working

I have a 30 bg video ipod that I got this past christmas, and lately when I'm listening to it all of a sudden I will hear a screaching noise and then I wont hear anything. The ipod shows the song is playing but I cant hear it. Has this happened to anyone else? Do you know what I can do?
Thanks for the help

I hate to make the following suggestions (please choose one) but I afraid you have no other choice, as the main problem is your iPod cant manage to be recognized by a computer ,neither a Mac nor a PC for you do the Restore to fix up the hard disk problem. Your iPod is either having a HD failure or its needle hand get stuck at a certain point
1. Send it for repairing
2. If you do not want pay to the expensive service cost then Buy a new one
3. Open the iPod and unplug and plug the battery
4. Hold the iPod with your left palm and hit the sides and back (gentle please) of your iPod for few attempts until you see the iPod showing the Language Menu
Please note if you try to do 3 or 4, your iPod will loss the warranty so only do it at last resort and at your own risk
Please read the following before you do anything
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524

Trying to play DVD movie... Supported Disk Not Available.

The DVD works on my home DVD player and also my Windows machine. I get an error saying "Supported Disk Not Available".
Any suggestions?

I have been experiencing this since couple of days. I have installed a Pioneer DVR-112 quite recently and have also tried out PatchBurn.
I have resolved my problem at least for now by removing all PatchBurn profiles.
Since I am thinking that this is a sporadic issue, I am not sure whether this has eliminated the problem.
Message was edited by: MacOne

HT2499 why does my dvd player all of sudden say "supported disc not available" for dvds i have played in the past

My dvd player has been displaying "support disc not available" for all dvd's that i put in that just weeks ago were playing fine. ive tried cleaning the player and that did nothing...dont know what to do

I'm having the same problem lately. I have a mid 2010 21.5" iMac with an internal SuperDrive running Yosemite. I tried putting in "Dawn of the Planet of the Apes" and "The Giver" rented from RedBox. Both spin sputter for a bit and then eject the disk back out. So, it never mounts and no software (Finder, Disk Utility, DVD Player) ever gets a chance to see it. Both play fine in a 15 year old DVD player, and my purchased copy of "The Dark Knight" mounts just fine in the iMac. So, I have to assume that something is being done to the DVD's that rental companies are given to prevent them from mounting or something.
Not having any luck on Google trying to confirm that.
I guess I need to amend this. Both DVD's play fine in a early 2011 13" Macbook Pro with the internal SuperDrive. It's running Mavericks still and has a "MATSHITA DVD-R UJ-8A8". The iMac has a "OPTIARC DVD RW AD-5680H". Not sure if it's the drive, the OS, or what (although I will say I'm fairly certain I was having this problem on the iMac before Yosemite, so it's probably not the OS).

HT2499 dvd player - what do i do if i get a msg saying supported disk not available

Trying to play a dvd movie on my MAC. My DiscBurner type is OPTIARC DVD RW AD-5680H. After puuting DVD movie in and click play with the remote it says Supported Disk Not Available. Have MAC OS X 10.6.8

Found my problem. I had VMWare open and running Windows 7. Windows media player was tring to run the DVD and the same time my MAC was so I shut down the Windows & and VMWare and then it released whatever hold it had on it and the came right up on my MAC. Issue resolved.

DVD Player problem - "supported disk not available" ?

Hi all,
Running DVD Player 4.6.5 on Tiger. Up until a while, everything was fine. Now, it won't play any DVD. It starts when I insert a DVD, but does not start playing automatically (which is what the setting currently is). When I start playing manually, all I get is the message "Supported Disk Not Available" with a stop sign beside it.
Any suggestions/ideas/things to look into?
Thanks,
Simon

Mine does this on occasion.
Haven't figured out what the problem is but restarting fixes it.
Can't get it to repeat the problem enough to troubleshoot it.
I posted a year ago but no responses.
http://discussions.apple.com/thread.jspa?messageID=4112854&#4112854

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine. I can't play the 2 song on my lap top and I-pod.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

IDVD problem burning and multiplexing - gets stuck but ejects the DVD and the DVD doesn't play

I am having trouble burning DVDs. Everything seems to be working fine during the iDVD project creation. I can watch the movie and select scenes within iDVD. Then, when I go to burn the DVD, it gets stuck at the burning/multiplexing stage - the wheel just keeps spinning and says there is about a minute left. Yet it ejects the DVD and the DVD won't play when inserted into a DVD player. It will show the intro and the scene selection pages but when you click on one of the scenes, it gets stuck and doesn't play. I have already uninstalled and reinstalled iDVD. The problem persists. It seems like the burner itself is the problem. What can I do to fix it? I have Mac OS X Version 10.6.8 with a 2.8 GHzintel Core 2 Duo and iDVD version 7.0.4.

Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev.
(Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W

IDVD - "supported disk not available"

When I rip a disk using MTR and burn it using DVD2One or Disk Utility, I get a message "supported disk not available" when I try to play in iDVD. This has started happening after a few dozen successful burns.
I also cannot find a guide to error messages for Disk Utility.

Yes, you're right. I did mean DVD player. Good catch. DVD2One (always an adventure!) does compress to 4.33 GB so the file fits on a standard DVD RW. Since you mention it, the problem started when I opened a new pack of DVDs, Memorex in this case. But some worked fine. I just put in a new blank disk and Disk Utility is saying capacity is 0 bytes, write ability is read only. Does that indicate a bad disk? If so, I have a lot of them. I've heard good things about Toast, but I was avoiding the $100 cost, since DVD2one is supposed to burn, and I already spent about $60 for that. Wish I hadn't. Thanks for the insight, Glenn. Anything else that comes to mind, I'd appreciate hearing.

When my project is in the multiplexing and burning stage, with 3 minutes left, it will eject the dvd. what do I need to do different of fix?

When my project is in the multiplexing and burning stage, with 3 minutes left, it will eject the dvd. what do I need to do different of fix?
I've tried it a couple different movies and it has done this each time with 3 minutes left. What do I do??

Hi
Where did the original movie come from
• miniDV tape Camera
• other Camera - in what codec if so
• from download - in what codec if so
and
How did You go from this
• via iMovie - how
• via FinalCut - how
• direct into iDVD ?
Did it play OK in iDVD Preview ?
Did You Save as a DiskImage ? Did this work OK ?
DVD - type used
DVD - Brand used
Did You set down burn speed ?
Free space on Start-Up (Mac OS) hard disk - How much ?
You see there are so much more info needed to be able to pin the culprit.
Yours Bengt W

My Time capsule/time machine stopped backing up and states no disk found-now I can't even get connected to time capsule

My Time capsule/time machine stopped backing up and states no disk found-now I can't even get connected to time capsule. When I go into sys pref and time machine nothing comes up and it just keeps stating rescan

Go to to your Users/Home/Library/Application Support/iWeb folder in the Finder and then enter Time Machine. Go back to the last backup that has the domain file, select it and use the Restore button.
OT

When I download reader 10.1.4 it begins and then freezes and states that actionlist not found

when I download reader 10.1.4 it begins and then freezes and states that actionlist not found

I dont know why this is happening, but I suggest you download and install the updates manually:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5353
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5435

Apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?

apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?

You can try installing 7-Zip (free), then right-click on the iTunesSetup.exe or iTunesSetup64.exe file to unpack its contents, and install AppleApplicationSupport.msi as a standalone component. It may still not install successfully, but if it doesn't you may get a more useful error message regarding the reason why.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

HT1386 It's not sync-ing. It says "sync will resume when (my computer's name) is available. My computer is on and Itunes are open. Anyone can help?

It's not sync-ing. It says "sync will resume when (my computer's name) is available. My computer is on and Itunes are open. Anyone can help?

Hi Lauren ...
Try the troubleshooting steps here > iOS: Device not recognized in iTunes for Windows

DVD will not play and states "supported disk not available" and makes a weird noise and then ejects the dvd

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