DVD will not start up?

I insert the disk I wan't to play, and the iMac  Super Drive will not start. It accepts the dvd. makes noise like it wants to start, but then makes a winding sound, stutters a few times, then makes the sound as if a dvd was re-inserted, but then it gets to a  dead, nothing happening stop. period.cccccccc
If you can suggest any how to fix idea, we would really appreciate it.
Thank You.

What you're describing appears to be a failing or failed optical drive. Take your Mac to your nearest Apple Store or Apple Approved Repair Centre for diagnosis and repair.

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