DVD won't run...why?

I have an iBook running 10.4.3. when i put in a dvd, i hear it spin up but nothing happens. it doesn't launch and it doesn't even show up in the finder. when i put the same dvd into my powerbook running leopard, it launches and runs perfectly. why won't it launch on my ibook?
thank you!

The application may have a corrupt folder somewhere. I would go to Apple's site and see of re-downloading it. You can rid yourself of the old one by following its path via Spotlight, or with the assistance of a tool such as TinkerTool, OnyX. Also, they can be found at Apple downloads. It's worth a try.
Ray

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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Ok - not sure if this goes in this section or not.. but it's a technical question.
My b/f bought me a Dell Laptop last week. It has the recommended minimum of everything adobe says it needs for photoshop CS3 (see below for 1721 specs)
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We tryed installing this on my b/f's laptop. He bought the exact one I have (except his is red.. mine blue.. lol) and it does the EXACT same thing...
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=======================================
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Rob - thanks for taking a stab at this.
I have tried installing from the DVD and also from the zip file. the zip file was extracted to the hard drive brfore I ran it - and I ran it as administrator.
And when it stalls - it gives the (NOT RESPONDING) tag on the window - which usually means that even if I leave it (and I have for up to 20 minutes) - still nothing.
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I used to work on a network helpdesk.. if I tried to pull that crap answer without trying to replicate the issue and AT LEAST try to find an answer.. I wouldn't have lasted very long at all!!!!
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They transfer me to Sales.. ohh - you used the Employee Purchase program.. you need to talk to them.. and they transfer me.
The EPP people tell me.. ohhhh you didn't actually go through us since you bought it off the Dell Outlet store. So they transfer me.
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Why should I have to pay more money, settle on doing without option/features want/need.. just because THEY don't want to take the time to figure out what the real issue is?!?!?! Why isn't it them doing these calls and doing all this troubleshooting.. Why am I being peanilzed for THEM not wanting to do their jobs....
Told the B/F that I am done with Dell. That I don't want the laptop anymore and I don't want any other one from them. He says he'll pay the extra and get me the other one.. but that isn't the point....
Not sure what my next move is.

DVD won't run...why?

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