DVDRW/CDR Drive no longer recognizes data on data disks!

After installing itunes 10, any dvdr I put in my disk drive is recognized as an audio cd, even though it is a burned data disk with avi's on it? Now when i open it, it shows it as containing 1 file named Track01.cda. Short of uninstalling the software, HOW DO I DISABLE ITUNES FROM TAKING OVER MY DVDR???? Very frustrating!

HI, ascjohn, and welcome to Apple Discussions. Posting here is not a way to get an answer from Apple, as these are user-to-user forums. Apple personnel rarely contribute anything to them, and almost never anything of a technical nature. Apple technical support is provided through other channels.
If, when you open iPhoto, it loads and loads and loads and never finishes, force-quit it, then hold down the Shift and Option keys while opening iPhoto again. Keep holding them down until you are asked whether you want the database rebuilt, and click Yes. When that process is finished, you should once again be able to quit iPhoto normally and open it normally.
If the problem you share with Gingerdog is not that one, but the inability to import photos from folders on your hard drive (outside your Pictures folder) or other sources, I'm not sure what to suggest. Please describe the problem in more detail: are the photos in question on your hard drive? Where? are they JPEGs, or some other file format? What version of iPhoto are you using? What troubleshooting steps have you tried? What error messages, if any, do you get, and at what stage of the import process? If no error messages appear, what does happen?

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Drive no longer recognizes blank DVD's since I've upgraded to Snow Leopard

Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
MATSHITA DVD-R UJ-875:
Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: RITEKF1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 2x, 4x, 8x

Try repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238

Drive no longer recognizes media

My iMac PowerPC G4 (1.25 GHz) for some reason no longer recognizes any media that is placed into it. At first I thought the issue was just discs that I burned myself -- they were recognized on other computers, but not mine -- so I tried to put in a commercial DVD but that doesn't work either.
When I look on System Profiler, if I click on "Disc Burning" System Profiler just crashes. Each and every time.
It is a SuperDrive that is installed in my computer.
Does anyone have any ideas for how to remedy this without a trip to the Genius Bar?
Thanks in advance! Happy New Year!
John

Well, the quick answer may be the original superdrive
in the computer could have failed, as they sometimes
do at various intervals of time and after some use.
A replacement drive may be found at places such as
MCE and other third party suppliers; or a newer one
(than the original part number) should be available
anywhere they have authorized Apple techs & where
they know their parts. The drive has a superior newer
replacement model, as some of the originals failed
after operating system upgrades and other incidental
activity; in addition to those failures due to materials,
wear and tear, or perhaps in a design which was later
superseded by an upgraded part number.
If you go into the situation where you may be having
an optical drive replaced, and it is confirmed, then
you have a choice; to have it done there or elsewhere.
If someone there can figure out a fast workaround or
lens cleaning, etc to get it working (they get dusty)
then you are OK for awhile longer until it really fails.
Short of actually having to boot the computer from the
internal optical drive, it may be better in the long run
to have a good external FireWire superdrive equivalent
and one that does not have region codes. That puts off
the likelihood of the original superdrive's eventual failure.
Mine still has the original, but it seldom sees use other
than to boot the computer from the factory DVD installer
for some aspects of computer and disk maintenance.
To have an use external drives (optical and hard disk)
can be a better way to go; unless you have a tower.
But, I suspect the internal optical drive may have failed
in the case of your computer's symptoms. Plan for the
worst and hope for the best. There are ways to test a
computer to see if the internal optical drive has failed;
some require an external optical drive and other means
to perform hardware tests & related troubleshooting tests.
If a tech goes into your iMac, be sure to get it cleaned well,
and the 3.6v. battery on the logic board replaced. More
RAM in the hidden slot can also be added; be sure it is of
high quality, since getting into there is not easy. A tech
can also be sure the machine is put together correctly;
since there is the thermal paste & duties to perform in it.
{About all the upgrading one can do to an iMac G4 can
be done when that upper dome is disassembled.}
The Apple Hardware Test is on the original boot install
DVD included with the iMac G4. Have you been able
to get that to work? Hold Option key to get into an odd
set of iconic menu choices; unlike running Installer,
where you'd hold the C key on startup... if it works,
there could be error messages in strange language.
PS: Sometimes, things happen in a computer which
has too much on the internal hard disk drive; in so
much as too much means the system can become
corrupted and some symptoms may appear to be
hardware failures. At some point, if that happens,
actual hard disk drive & operating system failures
may occur and be a troublesome matter. If the
software that reads optical media has become
corrupted due to hard drive contents being over-
written (too full, low free-space capacity, etc) then
other things would also be on their way out.
Good luck & happy computing!
edited to add more words.

DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there. It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies. I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive. Computer is out of warranty.

Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
Resolving DVD and Blu-ray Movie Problems (Windows 7).
Also, are these purchased DVD's or burnt DVD's?
Do the movies play in other sources? (DVD player, other PC)
Let me know how this goes.
Thanks.
I worked on behalf of HP.

ITunes no longer recognizes iPod after "Enable Disk Use"

I enabled the disk use on my iPod and now iTunes won't recognize it, meaning it doesn't appear in the source window and I can't disable the disk use and sync. The iPod only appears in the device manager as a USB storage device, but not in My Computer; the iPod flashes Do Not Disconnect. I've tried the 5 rs. Any advice/wisdom, anyone? Thanks.

In Device Manager, change the drive letter of the device, use M.

Used Bootcamp to install Windows 7. Now, my macbook pro 13 mid 2009 will not boot back into OSX, there is no Bootcamp utilities like there should be anywhere to be found, and the DVD drive will not recognize the OSX install disk that came with my laptop.

Basically all in the title. Also, some additional info: partition was 115 GBs for Windows, 385 or whatever for OSX (I have a 500 GB Harddrive), I have tried restarting multiple times, and the drive will recognize the DVD, but almost as if the DVD is blank, as it asks me to format it or drag files to it, etc.

Hold your "Option" key down while starting your machine. Continue to hold it down until you are presented with the boot menu which should allow you to select either OS X or Windows (provided you didn't somehow wipe your OS X partition). When you get into OS X, you can go to System Preferences / Startup Disk. Here you can select the default startup partition (OS X or Windows)... when you're installing Windows via BootCamp, it gets changed to Windows so when you finish setting up BootCamp, it automatically reboots and launches the Windows installer. Installing all of the Windows drivers from the OS X DVD should provide you with a Startup Disk option under Windows as well.

L355D DVD drive doesn't recognize some Photoshop CS2 disks

I have 2 Toshiba Laptops, one with XP, one with Vista (L355D). Neither one will even recognize my Adobe Photoshop CS2 install disk. This Disk works fine in ALL other computers (3) I have tried it on. Any Ideas???

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

How can I transfer files from one external HD (WD My Passport) to another external HD (Seagate Backup Plus)? WD drive was improperly ejected and Finder no longer recognizes it. Tried fixing with Disk Utility but failed.

How can I transfer files from one external HD (WD My Passport 2T) to another external HD (Seagate Backup Plus 2T)? WD drive was improperly ejected (although we did tell it to eject) and now Finder no longer recognizes it. Using MacBook Pro and I just upgraded to Yosemite before this happened. Was told at Apple Store to use Disk Utility to repartition, but it failed. It says to backup files and restore. But how do I backup files? Or would appreciate any other suggestions to repair drive.

You may drag & drop between external hds.
Should you run into trouble.
Take the exernal drive appart. Take out the harddrive. Try reading the data via a usb adapter. Put a household finan on the hd.
http://www.cablewholesale.com/products/usb-firewire/usb-2.0-products/product-40u 2-01000.php?utm_source=Nextag&utm_medium=cpc&zmam=54972865&zmas=1&zmac=4&zmap=4 4 77

Since I upgraded to 10.9.5, my macbook no longer recognizes my external hard drive. How do I fix this? External hard drive is a 1TB Toshiba formatted for mac. Worked fine until latest upgrade.

Since I upgraded to 10.9.5, my macbook no longer recognizes my external hard drive. How do I fix this? External hard drive is a 1TB Toshiba formatted for mac. Worked fine until latest upgrade.

Solved the problem by dumping my external HD onto another computer. Re-formatting and re-installing the data. Not what I wanted to do but it solved the problem.

Macbook no longer recognizes my lacie external drive

My macbook no longer recognizes my lacie external drive.

Use a data recovery product such as the ones listed here, and then get a replacement drive.
(110354)

I'd love some help trying to figure out why my 2008 MacBook no longer recognizes my external drive and now is not downloading photos from my iphone....?

After many years of having no problems at all on my Macbook, I recently figured I should finally upgrade my OS. I did that about three weeks ago, updating to Snow Leopard (10.6.8). I used Time Machine at least once after the OS upgrade but now Time Machine no longer recognizes the external drive I have used for all these years to back up. The MacBook does not "see" it. (Disk Utility does however.) The computer then also stopped recognizing another La Cie back-up that I have and now... my iPhone cannot download photos? Yikes.
I have, of course, shut down numerous times, used different cables (that worked for some) and the two USB drives. I even used a firewire. Nothing worked. I also tried to "Repair disk" on Disk Utility. It didn't work either, giving me an error (that I didn't save, sorry).
I read many other discussions on the file format of the external drive and of course I'd be happy to reformat the external drives--however, it is obviously a tad nerve-wracking to reformat drives before having an accessible back-up. Suggestions? I do not remember what file format they have but am pretty sure it's not the Mac file system someone mentioned. The drives are a 2009 WD "My Passport Elite" and La Cie 2007 d2 Quadra,
In terms of other hardware available, we do have another MacBook Air but it has started rejecting both drives as well (without the Snow Leopard upgrade). We have an old Dell but it wouldn't have the disk space to help out much.
Any thoughts on the process involved would be welcome. Any ideas on the iPhone rejection would be helpful as well! It is a 30gig iPhone 4 that has 20 or so gigs free (not clear as iTunes says that there are abour 18 Gigs on the phone but 24 free gigs? I may be bad at math but that's 40 gigs...).
I am checking out iCloud but apparently there are only 55 gigs available?
Will be glad to hear any thoughts. Thanks!

Good afternoon Lyssa,
Phew. First of all, thanks in advance...these blogs are always comforting help!
So, to answer your questions: For the age of the hard drive.Well, I added memory a couple of years ago (RAM and hard drive). Being a mom leads me to eat up a fair amount of gigs with photos of my kids and, in fact, I think I entirely replaced the original drive, so it is a couple years younger than 2008 since I did that in March 2010. If there is some way to verify that (whether or not I replaced the entire drive), I'm all ears. I have 311 Gigs free, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At the time that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried to repair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me this error: "Files can't becopied onto the backup disk because it appears to be 'read only'. You may needto repair or reformat the disk using Disk Utility. If the disk can't berepaired, you must use a different disk for backups. Open Time Machinepreferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't change anything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it is indeed present, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
So, in summary...
I can plug in the La Cie and it is functional on the MacBook, visible on Disk Utility but not visible in Finder. The WD drive is not visible and not functional. So we can think it is indeed the WD that is not working.... Also, the iphone photos did, in the end, get downloaded, so it is not something more general.
Causes...
I forgot to mention that there is a "lost+found" file on the WD which apparently points to a UNIX /OS issue?
Some kind of "insurance"?....
I'm curious about how people avoid this kind of issue. You just regularly replace back-up drives and hard drives before problems come up? Time Machine is great and saves many of us from disasters, however, knowing that your Time Machine back-ups are vulnerable makes the whole system insecure. No way to have alarms ring before the drive goes out?
As for ways ahead...
It seems that I ought to be able to copy off of the WD to the MacBook then erase it and reformat it and start over again. However, I haven’t been able to see its contents except on random occasions. If you have any ideas on how to copy the Time Machineback-ups from the WD, again, I'm all ears!
Good afternoon Lyssa,
Phew. First of all, thanks in advance...
So, to answer your questions:
For the age of the hard drive. Well, I added memory a coupleof years ago (RAM and hard drive). Being a mom leads me to eat up a fair amountof gigs with photos of my kids ….and, in fact, I think I entirely replaced theoriginal drive, so it is a couple years younger than 2008 since I did that inMarch 2010. If there is some way to verify that, I'm all ears. I have 311 Gigfree, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At thetime that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried torepair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible,reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me thiserror: "Files can't be copied onto the backup disk because it appearsto be 'read only'. You may need to repair or reformat the disk using DiskUtility. If the disk can't be repaired, you must use a different disk forbackups. Open Time Machine preferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't changeanything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it isindeed accessible, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
FYI...
So, in summary... I can plug in the La Cie and it is “functional” on theMacBook but not visible in Finder. The WD drive is not visible and notfunctional. So we can think it is indeed the WD that is not working.... ALSO,the iphone photos did, in the end get downloaded.
As for ways ahead…
It seems that I ought to be able to copy off of the WD tothe MacBook then erase it and reformat it and start over again. However, Ihaven’t been able to “see” its contents except on random occasions…
Any further thoughts are welcome!

Macbook pro no longer recognizes external hard drive

Hi everyone,
My Macbook Pro (2013) running OS X 10.8.5 will no longer recognize my external hard drive.
The hard drive, a Maxtor OneTouch 4, is granted quite old (c. 5 years) but has been working fine with my Macbook pro since I bought it 2 years ago. It is too full to do time machine backups but I just need to get some files off of it. It doesn't appear in Finder or in Disk Utility when connected and turned on.
Since it's only stopped working recently I suspect some software update may have rendered it obsolete. I have also noticed some glitchiness with my USB ports, but some things work fine.
If anyone has any suggestions of what to try, I would really appreciate it! I really need to access those files.
Thanks very much in advance!

Ari343 wrote:
No, the external hard drive does not show up on Disk Utility. I don't have another computer to try it on.
Perform a PRAM reset:
http://support.apple.com/kb/ht1379
Have you tried all the ports?
Have you tried with a different cable?
Have you tested all the ports with other devices to see that they are functioning?
Ciao.

My mac book doesn't no longer recognizes my wd hard drive

running mountain lion 10.8.2 ...my macbook no longer recognizes my wed external hard drive is there a way I can fix this>
thank
Glenda

Since you haven't provided any helpful information all I can suggest is this:
Open Disk Utility in the Utilities folder. If the drive does not appear in DU's sidebar listing, then it most likely has died and needs to be replaced. Take it into Apple for service.

I recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

I Recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

Ari343 wrote:
No, the external hard drive does not show up on Disk Utility. I don't have another computer to try it on.
Perform a PRAM reset:
http://support.apple.com/kb/ht1379
Have you tried all the ports?
Have you tried with a different cable?
Have you tested all the ports with other devices to see that they are functioning?
Ciao.

DVDRW/CDR Drive no longer recognizes data on data disks!

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