Dvds are getting spat out...

I have a emac and its fine with any other type of cd but not dvds, commercial, copied or burnt.
I have tried changing the cds&dvds bit in system prefs but the dvd gets spat out but it even has time to work out which programme it should run off.
This happened a few months after i bought it and apple took it away and put in a new drive. And now the same things is happening, 6months later.
Is it me or is this mac appauling?
Please help

Andrea King, "emac won't mount DVD's", 08:33pm Nov 1, 2005 CDT
Read it through and see if it helps...Good Luck...Don

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