DVDSP HD framerate and playback problem

My HD DVD project has assets encoded at H.264 1280x720 and 23.976fps. The framerate in the Asset window reads 23.976, but the inspector window claims a frame rate of 59.94 for the asset. Can I force the interpretation to be 23.976?
I am assuming this is why on playback I get steppiness, like the video can't keep up with the audio. I don't have playback issues in simulation mode, just in the final burn of the HD DVD.

Harm,
Sorry for not responing for a few days, but I runned the benchmark you'll send me. The main results (dee details attached file):
53,6, secs Total Benchmark Time
6,4, secs AVI Encoding Time
14,2, secs MPEG Elapsed Time
33, secs Rendering Time
Since the potential problem is my hard disk, inaddition, I runned HDtune (hopefully it will help pinpionting the problem):
disk1: avarage transfer rate: 94MB/s, acces time 13.8ms, burst rate 185MB/s
disk2: avarage transfer rate: 85MB/s, acces time 14ms, burst rate 157MB/s
disk3: avarage transfer rate: 73MB/s, acces time 13.9ms, burst rate 183MB/s
Analyzing these results, could the current hard disk configuration cause the problem I have, or is my system to slow anyway to edit AVCHD material?
If the hard disk configuration is the problem, could it be solved by applying your suggestion by removing all partitions? Since, I'm not looking forward of removing all partions(re-installing windows (dual boot win7 and vista), shifting a huge amount of data, etc), but if it would help I will do it.
Thanks inadvance,
Jeffrey

Similar Messages

HD DVD encoding and playback problem

Hello,
we are running into a problem with some HD dvd authoring lately. We are using 1920x1080 23.98fps film based source material and encode it for HD DVD use with compressor. Like it says in the documentation we are using the hd dvd presets and just adjust the output to 720P for an H.264 encode. Apparently since the last upgrade to DVD studio 4.2 it is now possible to encode progressive h.264 with a framerate of 23.98 fps. Well as i said we encode the footage with compressor, import it into DVDSP 4.2 and include it into our project. Everything works fine until we put it into our DVD player (Toshiba HD-A20). The menus and everything works and looks great, but when we are playing the 720P 23.98fps H.264 clips we get a way too fast playing clip, basically as if it is trying to play it at 29.97 fps. Does anyone else run into that problem? First we thought it is the player, but then we tried playing the disc in our Macpro and the same problem. 1920x1080 works great with Mpeg2 29,97fps compression, even though, because we have film based 23.98fps source material it seems to stutter slightly. I wonder if we need to include 2:3 pulldown in order for the player to remove it properly. Any help would be great.
Thanks,
Gorilla

Harm,
Sorry for not responing for a few days, but I runned the benchmark you'll send me. The main results (dee details attached file):
53,6, secs Total Benchmark Time
6,4, secs AVI Encoding Time
14,2, secs MPEG Elapsed Time
33, secs Rendering Time
Since the potential problem is my hard disk, inaddition, I runned HDtune (hopefully it will help pinpionting the problem):
disk1: avarage transfer rate: 94MB/s, acces time 13.8ms, burst rate 185MB/s
disk2: avarage transfer rate: 85MB/s, acces time 14ms, burst rate 157MB/s
disk3: avarage transfer rate: 73MB/s, acces time 13.9ms, burst rate 183MB/s
Analyzing these results, could the current hard disk configuration cause the problem I have, or is my system to slow anyway to edit AVCHD material?
If the hard disk configuration is the problem, could it be solved by applying your suggestion by removing all partitions? Since, I'm not looking forward of removing all partions(re-installing windows (dual boot win7 and vista), shifting a huge amount of data, etc), but if it would help I will do it.
Thanks inadvance,
Jeffrey

Encoding and playback problem HD files

Hi all,
Currently, I'm using a new HD camcorder and have no problem with importing and playing these files is premiere cs4 pro. However, when I'm using six video track at the same time I experience some playback problems. After rendering, the video's play, but not smooth, they skip frames and playing a few frames back. In other words, it seems that the video playback stutters. The problem still excists when I encode the project to any file (mpeg2-blu ray, avi, etc). When using two video tracks (with two HD video) this problem is not present, even when these video's are in slowmotion. Installing the new update (4.2) did not solve the problem.
Specs of my system:
Quad core Q6600 @3.0GHz (overclocked)
8gb RAM
>200gb free disk space
windows 7, 64-bit
Does anyone have some suggestions to solve this problem? Thanks in advance.
Regards,
Jeffrey

Harm,
Sorry for not responing for a few days, but I runned the benchmark you'll send me. The main results (dee details attached file):
53,6, secs Total Benchmark Time
6,4, secs AVI Encoding Time
14,2, secs MPEG Elapsed Time
33, secs Rendering Time
Since the potential problem is my hard disk, inaddition, I runned HDtune (hopefully it will help pinpionting the problem):
disk1: avarage transfer rate: 94MB/s, acces time 13.8ms, burst rate 185MB/s
disk2: avarage transfer rate: 85MB/s, acces time 14ms, burst rate 157MB/s
disk3: avarage transfer rate: 73MB/s, acces time 13.9ms, burst rate 183MB/s
Analyzing these results, could the current hard disk configuration cause the problem I have, or is my system to slow anyway to edit AVCHD material?
If the hard disk configuration is the problem, could it be solved by applying your suggestion by removing all partitions? Since, I'm not looking forward of removing all partions(re-installing windows (dual boot win7 and vista), shifting a huge amount of data, etc), but if it would help I will do it.
Thanks inadvance,
Jeffrey

ITunes 7 sound and playback problems

I downloaded iTunes 7 today and when I went to play a track I recieved hidious distortion from every track in my library. I have checked my speaker volume, system volume, iTunes volume and played other media players to see if the same problem came up with them and it did not. I also had iTunes running moments before I downloaded 7 with no problems so its definately 7 related. I have made sure the the equalizer in 7 is turned off and checked each and every setting to see if anything is messing it up and have not found anything. I have reintalled the software twice now as well. I run a Audigy 2 ZS and assume my drivers are up to date if not a fairly recent version.
I should also mention that I run Windows XP 64-bit and have all the Windows updates up to date. One thing I noticed is that the Music Store icons next to each song are only appearing when I have the song highlighted which may indicate some bugs as I know the arrows use to be next to each item in the window in the iTunes versions prior. I bring that up obviously because perhaps 7 isn't running well on XP-64 yet.
Any ideas on where I should start to troubleshoot this? The best description for the sound is a huge distortion filter where you can kind of make out the song behind layers of static and hiss. Its definately something to do with the software or its interation with my hardware and not nessicarly any volume settings that I can find.

Me too.... Just upgraded to iTunes V7. Now I cannot play anything from within iTunes. When playing a song, it is just garbled. You can hear the song enough to tell what it is. But it is severly distorted. More of a "repeating warbling" type sound. Like a scratched record that is playing the same section over a few times before moving on. Also, when I double click a song to play, it takes 12-15 seconds before any sound at all comes out.
In my other players, like Windows media, songs play just fine. All other audio seems OK. Just now cannot play anything in iTunes V7.
I have had iTunes since at least version 4 or 5, and upgraded everytime a new version came out. Each time with no issues until now.
Using Windows XP, SP2
2 Gig RAM
2 Terabytes Data storage
AMD 4800 Dual processor
Sound Card - Creative Emu 1212
Any help would be appreciated. Thanks...
Greg

Mobile and Devices: iPhone 5 and Playback Problems

I'm using clips from my iPhone 5 and importing them into Adobe and I am not sure which setting under Mobile and Devices to choose at the beginning when I open my new project? The first or the second? Also whether I pick the first or second option after I import the clip once I drag both the audio and video file into my timeline my clip won't play in my timeline and when I press play nothing happens and the screen just stays with the thumbnail or beginning of the video and the "box" or stop icon appears so it won't allow you to click play, my clip just won't play when I've dragged it into my timeline. Is it because I didn't choose the correct setting under Mobile and Devices? When I drag the clip into the timeline it says this clip doesn't match the sequence you choose and I change the settings to match the video for the format that it's in, but the clip simply won't play... I don't understand.

>importing them into Adobe
Adobe is a company... which program are you using?
Also, iphone video has problems due to a variable frame rate
- A possible fix in message #22 http://forums.adobe.com/thread/934466
For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/message/3776153
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341
The tutorial list in message #3 http://forums.adobe.com/message/2276578 may help

Help DVDSP is creating Horrible MPEG problems

My client called me from the east coast with bad news. All 5,000 DVDs that he just had replicated are basically ruined. The menus are great(52 interactive chapter story points etc...) BUT, the video has pixelating problems almost throughout the whole DVD. It is like it is going in and out of focus, especially on teh transitions. It is a documentary with mostly high rez stills. I edited in FCP5 and exported a self contained QT file like I always do. The vid looks great but when DVDSP encodes it the result is unacceptable. I am authoring a DL DVD-9 for replication. There are many menus and many tracks. The main movie is 2hours and 16minutes long and I set the encoder to 2 pass VBR with Best motion estimation and a bit rate of 4.8/4.8
What am I doing wrong. Is there any solution to my problem. I am in great need as my client wants to replicate an additional 7,000 next week.
Thanks,
Alex

OK Guys I have been making DVD's now for over a year on DVDSP and never new I had to convert the audio to AC-3. I have never had clients come back and say the audio did not work. I always use the aiffs that QT makes when I bring into DVDSP from FCP5. I have a very high ratio of compatibility as a I generally duplicate over 1,000 DVDs a year.
It sounds like you got a bit lucky, a combination of maybe the projects the video, who knows. But usually at some point way before 1,000 DVDs problems come up (people get the aPac lesson earlier on due to the old school of hard knocks) We all have been there at one point or another for some issue in DVD SP.
Now you mention duplicate DVDs, do you mean you are duplicating 1,000s of titles or 1,000s of copies? Are you duplicating them or replicating them? If you are in fact duplicating them (though if there is a glass master, probably not) the chances of pixelation/blocking is higher
Why do I need to convert them to AC-3.
There is a limit on the bit rate that machines can handle (throughput) of audio and video. When burning DVDs from you computer the closer you approach that number, the chances can increase of playback problems, depedning on media and player. Your bit rate for the movie uses some and then PCM Audio uses alot. aPAc uses alot less and helps prevent choking.
On replicated discs (not duplicated discs) in theory even the Max rate should play on all DVD players, but there are borderline players that do choke out. And having the highest rtate does not necessarily mean the highest quality.
Also some players act buggy when getting to the edges of DVDs, so if a DVD 5 is fully packed to the gills, as it were, there could be playback problems at the edge. So if you can not pack it as much and have same quality effectively, it is something else that can help.
So bottom line, for those, and other reasons, aPac
Also I tried to use compressor 2 to make a m2v file, using mpeg2 woth GOP of 7 and one pass VBR of 4.4/5.2 and it took over two hours.
To get the best quality you need two pass VBR it would seem (at least for this movie where there is alot of motion in many scenes as you described)...do not play with GOP settings or anything else right now, what you should start with is just using the presets as a baseline and tweak from there.
How long is the movie again? Do not have that post up, but it was about 2 HRs 15 Minutes or so? Do not know how much extra material is there after that, but you may be able to get it on a DVD 5 when it is all said aand done.
When I went to load the result into DVDSP, it crashed the software.
There can be many reasons for that also, could be bad assets etc.
What am I doing wrong, I feel like I am an just floating aling with no paddle.
Once again, we have all been there at one time or another. The first thing I think that should be addressed is getting your material straight (good encoding and sounds) then we can step from there. You can alwayss export track descriptions from the original project and use those for marker placement later. So if the assets are encoded clean and well, the next ducks in the line can be tackled

Record and Playback performance goes down at high frequency

Hi,
We're testing record and playback using USRP-2920( LV 2013sp1, NI-USRP 14)
To test it, we downloaded record and playback example code.
Signal source is a function generator outputting 6 MHz bandwidth 8 VSB modulation signal.
USRP Rx parameters are center = variant / gain = 0 / IQ rate = 25MHz and Tx parameters are center = same as Rx center / gain = 0 / IQ rate = 25MHz
The problem is... in low carrier frequency like 70MHz, quality of playback signal is great.
But in high carrier freqency like 2.2GHz, SNR and signal power dropped significantly i.e. they tend to drop as carrier frequency goes high.
And the strange thing is as carrier frequency is increased, a small peak on the center is increased as well.
Please check the attatched file to see the tendancy.
So.. my question is why is this tendancy occures?(we tested another USRP and the result was same as before)
and what should we do to reduce this effect?
Regards,
Youngmin
Attachments:
record and playback results.xls ‏469 KB

Hi,
I suggest a couple of things:
NI USRP 2920 is a non-calibrated device. So setting a gain value of 0 at different frequencies could mean a different actual gain. So try increasing the Rx recording gain (on the USRP) in cases where you observe low SNR. Similarly Tx is not calibrated.
Is the signal recording done with cables or over wireless medium ? You can try to eliminate any spurious signals if you use SMA cables while recording.
I think the power at the center of the spectrum is the DC offset. You may refer to the DC Offset/LO leakage section in the best practices section here http://www.ni.com/white-paper/13881/en/
Thanks.

IOS Music Player MP3 Gapless Playback Problem

Hi,
I've been having this gapless playback issue on iOS now for the past few years, since at least iOS 6 if I can remember correctly. The number one reason I use an iPhone and iOS devices is for gapless playback in the iOS music player. For the last few years I've been experiencing a bug with the stock iOS music player on my iPhone 4S using iOS 6 and on my iPhone 5 using iOS 6 & 7, and currently on my new iPhone 6 running iOS 8.1.2. This only happens on my iPhones and using iOS, this bug is not found when I use my iPod classic or when playing the same albums through iTunes.
I thought it might have been spotted by other iOS users and fixed in iOS 7.1 or at least the current version of iOS 8, but instead it's gotten worse, albums that used to play smoothly between transitions now suddenly pause and jump for a split second when changing from track to track.
What's happening is, I listen to a lot of albums that are continuously DJ mixed and play straight through without any pauses between tracks, and I've been experiencing problems a lot now with random split second pauses between tracks and choppy transitions. These albums in question have been ripped from cd using the latest versions of iTunes.
For example,
I'd be listening to an album and it would play gapless and smooth for most of the album, but maybe one or two transitions on the album would have a split second pause between them, and the rest of the album would play perfectly with no pauses, skips or jumps at all.
This only happens on my iPhone, as I have a 160gb iPod classic and I've listened to all the same albums on it and never has a problem playing the album without any pauses, every album plays 100% smooth and gapless on it.
I mailed Apple about it through their feedback page on their site... https://www.apple.com/feedback/iphone.html
Hoping that they would take note of this and try and look into it and fix the issue. That was probably about a year ago now, never got fixed or got any confirmation back from them about this problem. Then last August, I'd had enough and contacted Apple support to notify them about this issue. They told me the usual story, "have you tried restoring the phone?", which I obliged and did. The problem was there on a freshly restored iPhone 5.
So they told me that they would put me in touch with someone higher in Apple to take the case further, "great" I thought.
I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
The last correspondence I had with the Apple care advisor was back in the end of August / start of September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
I got so sick of this problem that I sold my iPhone and iPad just after this last phone call with the Apple people, and switched over to Android. I'd being reading up on gapless playback music players and found out that there's a good few available for Android devices. I got myself a Sony Xperia Z3 Compact, twice as powerful as the iPhone 6 and half the price. I was using that for the last few months, and playing my music through Neutron Music Player app which is a great music player which plays gapless 100%
But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
He couldn't explain either, he just said that because it's not listed there on the Apple support page.
Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
http://s000.tinyupload.com/index.php?file_id=86512332626247919914
https://www.mediafire.com/?w5wvi50er96b14s
http://www42.zippyshare.com/v/37047710/file.html
https://www.sendspace.com/file/lubcmc
More files can be provided if needed to show the problem happening on various other albums.
I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
Thanks for reading this long rant of mine, appreciate it.
Ger

I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

I purchased a movie from I-tunes. Why won't it copy to my I pod? I receive a message "Smoke Signals was not copied to Ipod because it cannot be played on this ipod". All other movies purchased from I-tunes have been copied and no problem playing.

What can I do to view this movie I downloaded from I tunes on my Ipod classic? Thanks very mcuh for any information.

Are you aware of how movies must be encoded for the iPad if the specs are different than Apple TV's?
You can find the specifications for iPad playback compatibility on the iPad Tech Specs web page of the Apple site. If using HandBrake, it best to use one of the included presets from the latest set preset updates. If you change these settings, there is always the possibility you may create problems, For instance, one person has already reported that using audio data rates above the recommended 160 Kbps limit will indeed cause problems. The iPad will play movies made using any of the Apple device presets. Since I also have the TV unit, I normally use that preset so as to get double use out of the same iTunes managed file. Having a passive secondary AC3 5.1 audio track does not cause any problems. In addition, the iPad will also support a text chapter track and at least one alternative AAC language track. (I.e., have not tried to test anything greater.) Have not tested any custom podcast files containing layering effects which have not been "flattened" either as this is not normally a part of my work flow. In short, there are a number of user settings in HandBrake that may create playback problems for different devices and that is why I would normally caution casual users to stick with one of the Apple device presets since these are tied to the specific profiles accepted by each device. If you are using custom settings and the file will not play, please post a sample snippet in order for me to see if I can locate a specific problem.

CS5 DV capture/playback problems "Feel like I am hitting my head on a wall"

Ok, I am still trying to get our commercial production editor working as intended so our creative services person can make the full switch to the new machine. Right now he is half editing on his 7 year old Pinnacle Liquid system that is dying. My fear is a Hard drive will fail again in that old thing and he won't be ready to fully edit on this New system...
Up till now in my other posts I have had issues with Playback and capture problems with a Blackmagic SDI card. Not sure if it is incompatibility with my motherboard or lack of support from Blackmagic but playback was dropping frames if we used GPU acceleration. We also had the problems of pixel shift when doing dissolves on the timeline that are documented on Creative Cow as an ongoing problem that Blackmagic seems unwilling to fix. Also had problems with long format captures....
My system is currently as follows:
Asus P6T7 Supercomputer
i7-950 CPU
12 GB memory tripple channel
500 GB 7200 RPM boot drive
3 1 TB drives in a Raid 5 (2 TB usable space) for scratch (originally had 4 1 TB in Raid 0, one died and is out for warranty)
Out of frustration with the blackmagic card, and the fact that we are only editing to/from DVCAM SD, I decided to pull the card and go to a simple FireWire setup as that is what our newsrooms use to DSR-11 and DSR-25 decks.
Because This editor uses a DSR-1800 full size deck and was always tied to the Pinnacle via SDI/AES, I wanted to stay in that format. This was why I chose the Decklink SDI in the first place.
I picked up a used Firewire card for the DSR-1800. ($299 off of e-bay, originally a $1500 card)
I figured if this worked I could sell the Decklink SDI and be about even.
Now with the Decklink uninstalled and the firewire card connected, we are having new problems...
The capture from DV works as normal, but when you hit stop on a capture there is a very long delay.. 20 seconds to 3-5 minutes before premiere will pop up the "name this clip"... this does not happen on the DSR-11/25 decks in news.(they are much slower AMD Phenome II systems with 4 GB memory)
When I playback to the DSR-1800, it takes the deck 10-20 seconds to switch back to the iLink input. He switches the deck back and forth to other inputs for dub over from DVD and when he edits on the Liquid system. once it switches it plays fine....
Has anyone have experience editing from a DSR-1800 over firewire? I knew the option was there but have no experience using this setup.
I don't have any idea what would cause the major delay from the time we hit stop on a capture. No frames are dropped in the capture window and everything else seems to be working fine. We are not using deck control just clicking record and play on the deck and then stopping the capture when we are done.
The other problem, I wanted him to be able to use the $1600 Quadro 4800 video card so all renders would be quick and he would not have to wait like he did on the liquid system (everything rendered...)
The blackmagic Decklink SDI would drop frames playing out SD-SDI. I know SD-SDI is uncompressed format and I guess the issue could be just not enough disk speed to feed that output or there is a bottleneck in the PCIe buss. But now I found that DV does not allow GPU either, so he can't play the timeline with the GPU acceleration on at all. What a waste of $1600 on that video card if he can never use it!!!!!!
So as you can see I feel stuck. Can't seem to get any answers from Adobe or Blackmagic. now the budget has been slashed for this year and there is probably no chance I can try new hardware on anything...
At this point I may switch back to the Decklink card and add another hard drive to put the windows page file on. Harm has said load balancing across the system will speed things up.
My OS disk is much slower as a single 500 GB than the raid 0 was when I used the disk speed test. Sorry for such a long post but more information should help people know all I am dealing with..
Thank you,
Mark

Darren, I did run that test when we were using the 4TB Raid 0 for Scratch. The raid was much faster than the boot drive. I also found that he had some files on the C: drive. He has a Share on there with Photo's and logo's he works on in Photoshop.
I am wondering if I should have two Raids. One Raid 0 with two 250 GB drives for Boot, and then Raid 5 for the other three 1TB drives giving a 2 TB Scratch. That way there is some redundancy for scratch material. Only problem with that plan is if either Raid0 drive fails I lose the OS/installation...
Probably follow Harm's Drive setup advice and put the OS on 1 drive and have the Raid 5 for the others but move the Page file to either another spare drive or the Raid 5 array.
I also think his Media Cache is in the default space(hidden in common files under the user on the C: drive) knowing that is all the conforming audio files and such, it is probably causing the dropped frames when playing through the SDI out with GPU acceleration. GPU off and rendering always worked other than the shift of a frame when doing dissolves.
I think that with optimising the services through Win7 and turning off anything we don't need.
We are on a Domain and that automatically installs the Enterprise Antivirus. Does that cause problems? Also he runs as a user, should running as an Admin be a must? The main reason it is on the Domain is so he can have his e-mail accessible but that is not a big issue. What do you recommend?
I can remove from the Domain and have this a stand alone machine if that will allow me to turn off more stuff, and stop the anti-virus from running realtime scanning. Is there an antivirus you recommend? I usually like AVG free or Avast, and with these you can turn off the realtime and only have them run while at night when the system is not being used.

Playback problem - video playback stops; any suggestions?

I have distributed about 20 copies of a DVD I made using iMovie and iDVD v4.x - and about 5 of the discs are reported to freeze during playback. Because not all of the 20 discs have been viewed, it's possible the percentage of discs with playback problems may be even higher. No two discs are freezing at the same spot, or even in the same movie (there are 3 short movies on the disc).
I got no errors during burning, but I did not 'verify' each disc after burning, either. I did play back my 'master' disc on my home DVD player to make sure it was OK before using it to create a disk image - which I used to burn all the other discs.
Some of the discs I burned from the disk image using Toast Titanium 6.1.1, until I discovered Apple's Disk Utility was actually a little faster. No way to tell now if the 'bad' discs are all from the same burn software. Though both Toast and DU gave me an option to burn faster than the rated speed, I used the rated burn speed of 8x, and I did not do anything else on the Mac while burning the discs.
My first thought was bad media. I used both Memorex and Sony DVD-R media (Taiwan) - there is no easy way to for me to find out if all the 'bad' disks are one brand or the other - but hopefully these brands do not have a 20% rate of defective discs.
My second thought was format-player incompatibilities (-R vs +R), but replacement discs, using the same media on my end, solved the problem for most people (one person's replacement disc froze, but at a different spot than the first one).
My final guess - I wonder if the playback problems might have something to do with the stick on labels I used? These are a Memorex brand product called "CD&DVD" labels, but the fine print on the back says: "Warning: Using a Standard or Full-Face label on DVDs may result in the disc becoming unreadable."
Any solutions?
Quicksilver G4, 867 Mhz Mac OS X (10.4) Pioneer DVR-108 (not OEM), firmware 1.20, PatchBurn profile

I just wanted to add my 2 cents. I haven't been on this forum for months. I've been happily making DVDs in batches of 10 -50 to distribute. I've been making them in my emac. Occassionally I'd get ones that wouldn't play in a client's player. The solution was to send a replacement. Usually that worked. Often I'd send a replacement that wouldn't play in one client's player but found that the disk would play in another client's player. The worst case was when the ist three DVDs I sent to one person wouldn't play, but the fourth did. But most of the time, the second one I'd send worked fine (All of these were made in the same batch from the same media (usually Fuji or Verbatim).
Recently I started getting lots more than usual complaints about problem DVDs. I checked out a bunch of them by actually playing them on both my computer, and a stand alone Cyberhome player. They were all made from a particular batch of Fuji media. Now I've previously burned hundreds of playable DVDs made from Fuji media, so I imagine it is just a fluke. (I hope) Some of them would play perfectly all the way to the last 5 minutes of an hour long presentation, and then start stuttering. Some begin stuttering in the middle. Several wouldn't even start up in my cyberhome player. Most of them would end up freezing at some point during the stuttering. The stuttering was never at the same exact place on any of the DVDs.
As an aside, I discovered something that I didn't know was possible. When a DVD froze in my cyberhome player at the menu stage, I'd push the eject button, remove the DVD, and the menu frame was still visible unchanged on the TV until I turned off the player or put another DVD in! I guess there must be some sort of cache in the player that stores the image. Very interesting. I've never seen that with a normally functioning DVD.
I also played each defective DVD in my computer to compare. One or two managed to play all of the way through on the computer, but most exhibited similar misbehavior on my emac. I'd say that, in general though, they all played a bit better on my computer.
Then it occured to me that there was another possible explanation. I was burning these from a disk image file that I had stored on an external HD. Whenever I needed a new batch of DVDs I would copy the disk image file back onto my emac from the external drive, and use disk utility to burn the disks. What if the disk image was corrupted? That might explain the problems.
Another thought that occured to me was the perhaps the process of burning a dozen or more DVDs in a row might cause a heat buildup in the burner and affect the burning in some way.
So I retrieved a good DVD made in an earlier batch of Fuji, made a new disk image of it, and left the image on the computer and didn't transfer it back to the external drive (on TDK media, because that's all I had sitting around), played the copy back on both my computer and Cyberhome player to make sure it worked perfectly. I then generated another dozen copies.
You may wonder how I had enough time to do all this. I'd just put a DVD in the player or my emac and listen to it while doing my ordinary office work. If I heard stuttering(it was my voice on the DVD) I'd instantly notice. I did this all day for a couple of days.
So anyway, I played 5 finished TDK disks all the way through today and they played perfectly. I guess the next test is to use the disk image of the same DVD from my external drive to see if i also get a good burn from it on the same TDK media and burner.
I did have time to do one other test though. I took a couple of DVDs that played well and put paper lables on them using the stomper system. They still played perfectly on both my computer and Cyberhome player. I'd speculate that paper lables are probably okay if they are applied perfectly, perfect centering, no air bubbles, good contact, and the disk stored in clean dry area. I've seen other peoples' CDs or DVDs with paper lables that had become wrinkled from exposure to high humidity and/or heat. I can imagine that they would tend to malfunction.
One client with a certain brand player actually took the "offending" DVD down to a AV store, and bought a replacement player that WOULD play it. I do think that it is interesting and useful to know that one brand player will play a particular particular DVD and another won't.
Since I make batches, I'm considering buying a couple more different brand DVD players, and then doing a bit of quality control - Trying out sample DVDs on all players before I mail out a batch to clients.
I hope that my observations might be useful for others.
emac 1ghz superdrive Mac OS X (10.3.9)

Premiere Pro CS5.5 Playback problem (when mtulti tasking) (Mac)

Hi,
I have this very weird problem with preimiere pro CS5.5. I've only experienced this today and I've already restarted my mac a number of times and the problem still persists.
Basically, I start up premiere then work on a project, I can do playback no problem, I scrub through the timeline there is audio working, I press the spacebar, the clips play no problems
HOWEVER as soon as I switch (cmd-tab) to let's say Firefox or just even leave premiere for another window. Playback stops working, pressing spacebar won't do anything also even clicking the play button on premiere won't work. I would need to start premiere all over again. The program doesn't hang but te playback just stops working, when I scrub through the timeline, the video moves but there is no audio.
I hope someone can shed light over my problem thanks.
I have never encountered this problem for over a year ever since working on premiere pro CS5/ CS5.5
I'm on a iMac 21.5 inch late 2010.

I just had a similar issue (Mac OS 10.7.3) Premiere Pro CS 5.5.2 was getting very unstable, seemed like it was very sluggish. When I switched to another app, then back to Premiere, pressing Play or spacebar didn't do anything. However if I waited a long time, like a minute, it came back to live. I'm not sure what is going on with my Premiere Pro these days, but it seems like it's gettings slower for me. One thing I do is to use Cocktail to clean the system caches, the reboot, and it seems this temporarily helps Premiere Pro, but after a time it gets boggy again.
Any advice on what to 'clear' to get PPro in an optimized state? I have a relatively older Mac Pro, 8 core but with 24GB of ram and nVidia 4000. It might be my imagination but it seemed 5.0 and 10.6 was faster and more stable than this, but who knows. Any advice is appreciated.

Movies fail to load and playback in web browsers

I can't seem to load and playback what appear to be QT movies in Safari, Chrome , or Firefox. A black window sits there and all I get is a spinning blue circle in the middle of the screen for a long time. I have a 2.66 Ghz intel imac with 2 gigs of RAM. Unfortunately I am stuck with satellite web service and my average download speed is about 1MBit/sec and frequently less. Could my problem be related to low bandwidth and/or not enough RAM? Or could I be having some sort of file conversion problem? Any help would be appreciated.
Thanks,
Don

What's the URL so we can test the page?

Judder/Stutter when watching only live sports...goes away if you rewind the DVR and playback...HELP!

I get this weird judder/stutter when watching live sports. It only happens about 3-5 times a live game. I have done everything under the sun to fix this issue. Cannot figure out why it does it. It almost looks like the broadcast buffers for a split second or the signal drops. Movies, TV shows, video games, blu rays, 3D all look perfect. Here is my troubleshooting list:
-Exchanged TV (Samsung 240hz 3D LED TV)
-New coax cables ran through the house.
-Adjusted every setting on the STB
-Adjusted every setting on the TV
-Tried new splitters
-New HDMI cables
-Switched the cable box with the one upstairs.
-Tried every HDMI port
-Tried Component cables.
If I plug directly into the TV with the coax cabe PROBLEM SOLVED. No judder/stutter. Once I go back into the STB the problem starts again. Also if I rewind the DVR and playback the broadcast the judder/stutter is also gone.
Please help before I pull whats left of my hair out!

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Timeline - Cannot Move Tracks and Display Problem

I've created about a ten-minute timeline that I'd really prefer not to toss out because a lot of work went into creating parts of it and getting the timing right with the music, etc. When I first open the project in Premiere Elements, everything seems okay - my timeline plays with all transitions and I can scroll around in the timeline. However, I appear to have done something where whenever I click and drag to try to move a track, the timeline goes insane. I get a circle with a line through it for a cursor and a blank tooltip window, whether I try to drag the track horizontally or vertically. After that, while the timeline will still play, the timeline itself gets all wonky in its display, almost as if the video isn't refreshing on it. (It's kind of like the timeline has crashed.) I attached a screenshot of what it looks like. Whenever I move my cursor to the edge of the timeline, the timeline scrolls in that direction.
I'm running Premiere Elements 7 Educational Version on a Core 2 Duo laptop with 3GB RAM, an Intel 965 graphics chip (latest Intel drivers are installed), and Vista Business 32-bit. The clips are from a standard DV cam (not HD), and there are some PNG format stills and MP3 sounds mixed in there as well. There are three active A/V tracks. I think that's all the relevant information, but ask me if you need more.
Can anyone tell me what I've done and/or how to fix this?

Good morning every one!
The bad news: As expected the problem does still occur. The good news: I was able to track it down to one clip in the timeline.
To save others time, I will described what I have evaluated quite detailed in the following paragraphs...
As it seemed to me that deactivating the Windows indexing service made the usage of PrE more stable I thought that maybe file locks would cause the trouble. So I verified this by opening the project in PrE, writing and executing a small Java application that puts an exclusive file lock on one of the files from the project and tried to move the according clip in the timeline. It worked without any problems and the known symptoms did not occur. So we can put aside the file locks.
Afterwards I tried to reproduce the problem by playing around with the scene that caused problems last week. I tried by moving around the video clips and the problem did not occur. Then I remembered my statement I have made earlier, that the problems seemed to occur as I started to work with titles and music clips -- and bingo: I have three music clips in my "soundtrack" track and one of them seems to cause the whole trouble. After I have clicked on this specific music clip, the problem occurs and it is no longer possible to move anything in the timeline and the strange behaviour regarding the automatic scrolling when the cursor is at the left/right etch is activated.
It was easily reproducable: Restart PrE, open my project, move a video clip to verify that moving clips works, click on the specific music clip and the problem occurs. I have tried this several times and each time the problem occured. When I clicked on one of my other two music clips everything was fine -- same for the video clips I tried. So in my case it seems to be this single clip.
OK, what's specific regarding this clip: All my music files are placed on a share on my Windows home server (in contrast to the video footage which is located on the local HD). So I moved the "dangerous" music file to the local HD, changed the path to the file with a text editor directly in the PrE project file (which is a simple XML file) and started up PrE again. I verified that PrE takes the file from the local HD (server was down), but the problem did still occur. So it is not a network issue.
The next specific thing is, that this music file is the only file in my project which is a .wma-file -- the others are .mp3-files. So I did three things:
At first I downloaded the project file provided by SQFreak2 in this thread and checked whether he is also using .wma-files. The result: He does not use them.
As the second thing I again changed my project file in the text editor: I changed the path of the music clip to some other .mp3-file. Afterwards I opened up PrE with that project file, used the playback to verify that the other music file is referenced by the clip instead of the original wma-file and then tried to move the clip -- again the symptoms occured.
As the last step I created a new project, added the "problematic" wma-file, placed it on the "soundtrack" track and afterwards tried to move it. The result: No problems at all.
So it neither seems to be a generic problem with wma-files nor does it seem to be a file-specific problem at all.
Lets summarize the things from above: File locks do not cause any trouble. In my project a single audio clip seems to cause the problem. The problem seems to be caused by the clip and not the file referenced by the clip (no matter whether local or server based, wma or mp3, the problem occurs in every case).
What I have learned? Well, I am not sure. But in the meanwhile I am quite sure, that it hasn't to do anything with hardware and drivers, but that we are dealing with a bug in PrE that occurs in specific project cirumstances.
This morning I have got some additional ideas I would like to try to track the problem down (e.g. the problematic clip has a transition for a fade out in the end [when I did this I didn't knew, that a fade out could be easily achieved in the clip's properties] -- I will try to remove this one and look what will happen).
P.S.: In one of my earlier posts I stated the assumption that the problem occurs as soon as I move the mouse cursor over the vertical scroll bar of the timeline -- but this is definitely not the case.

DVDSP HD framerate and playback problem

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