DVDSP won't recognize my blank discs!

I'm using DVDSP 3 and I've recently had a problem where when I try to format, and after I insert a black DVD-R, it gets stuck on the "Please insert acceptable DVD recordable media" window. I'm using Memorex DVD-Rs, which I've used before without a problem. Also, I'm able to burn CDs from iTunes, so I'm pretty sure it's not the burner.
Any ideas?
Thanks

Thanks for responding Chris. I will try my best to describe the steps I'm taking.
-I'm running DVDSP 3
-After successfully building the project to my external hard drive, I click format from Advanced Burn.
-When the Format window comes up, I make sure the location is correct.
-The Outpute Device reads "Pioneer DVD-RW DVR-104", lossless linking is checked and the Output format says Standard DVD.
- When I click Burn, the drive opens and a window saying "please insert acceptable recordable device" or something like that
- Once I insert the blank DVD the window asking for the DVD stays up and nothing happens. in addittion, when I cancel formatting, I can't eject the DVD unless I restart the computer.
I can burn a DVD or CD outside of DVDSP, but not from within the program. Recently, I opened my project, went through the same process as above and was able to burn 1 DVD. However, when I tried it again it didn't work. I've tried the Build and Format option and just the Burn option, but neither worked. I've also tried to re-Build the project and it makes no difference.
I feel so powerless.
Kim

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