DVR loses all schedule

I have a multi room DVR with extended storeage.   Today it lost connection with the external hard drive.  Rebooting fixed that.  However it also has  lost all of the scheduling.  No programs are being recoreded.  I can set them all up from scratch but am worried that there is a fundalmental problem and the effort will be wasted.
Anyon else experienced this, know what the cause is?
Anyone know of a way to recover schedule?

There is no way to recover the program scehduling. Before settings up the schedule, please check to make sure you can record shows and schedule an upcoming show. To try to fix this, press menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then AUTOFIX COMMON DVR ISSUES
Anthony_VZ
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