DVR Manager not working

I have been told by different Comcast employees that (1) the DVR Manager won't work with my box, that (2) it should work with my box, and (3) that the problem is that I have only the economy Digital Starter Plan. My box (DCX 3400) is not on the list of incompatible boxes. Does anyone know the answer? I am at my wits end.

Are you referring to the WEB DVR programming or from an app? If you still need help please post the error message you are getting.
Anthony_VZ
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kiseraut wrote:
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