Dvr will not pause when the button is pressed.

I have been a fios customer for a couple of months. However I find that there are quirks that are annoying me. When I press the Pause button the DVR does not pause immediately. I have to press it numerous times and even then it is partially successful. Is there a fix for this?
Solved!
Go to Solution.

There is nothing that they can do remotely to affect your remote. Do you have more than one box in the house? If yes, try the remote in another room. All Verizon remotes will work all Verizon STB's. (they are just programmed for specific tv's for the volume/power). If the remote works in another room, the problems no with the remote. If it doesnt work, then I would try new batteries (no telling how long those "phillips" batteries have been sitting).
If you eliminate the remote. Then the next thing to check is.. Do you have a Plasma screen in the room with the DVR? If yes, make sure that your STB is at least 2 feet from the screen. Otherwise the Plasma screen may interfear with remote functions.
As for the DVR not working. What is is not doing?
====================================================================================
Error exists between keyboard and chair.

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There is nothing that they can do remotely to affect your remote. Do you have more than one box in the house? If yes, try the remote in another room. All Verizon remotes will work all Verizon STB's. (they are just programmed for specific tv's for the volume/power). If the remote works in another room, the problems no with the remote. If it doesnt work, then I would try new batteries (no telling how long those "phillips" batteries have been sitting).
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Dvr will not pause when the button is pressed.

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