DVR620 incorrect aspect ratio when recording DVD or VHS

I have a DVR620KU connected to a Sony Digital LCD Bravia TV, Sony HT-CT100 Home Theater system and a Scientific Atlantic Explorer 8300HDC cable box.  I am using HDMI cables except for the connection from the "out" on cable box to the "in" on the DVR620.   When recording from a broadcast program or DVR'd(cable box) program, the picture on the TV while recording, and the DVD or VHS recording when played back, have letterbox like bars top and bottom and the aspect ratio for the picture is stretched.  I have tried eliminating the Home Theater system, but that doesn't help.  Other than that, things work as they are supposed to, including viewing a commercially recorded DVD.
Thanks in advance for any suggestions. 

It does mean that the DVR620 is not the problem.
I don't have the same cable box as yours. Mine is an Explorer 4250HDC. Even if they were same, however, I believe different cable systems will handle things differently.
I'm on Time-Warner Cable in central NC. I have that big universal remote model URSU-8800L-TWR.
When I press SETTINGS, I get the Settings menu. On the bottom of the screen is Quick Settings. If I press right arrow several times, I get to High Definition. The choices are AutoHD, Picture Size, Aspect Ratio, and Output Resolution. The choices for AutoHD are on/off. I'm using on.  Picture Size are Zoom, Normal, and Stretch. I am using Normal. Aspect Ratio choices are 4x3 and 16x9. I am using 4x3. Output resolution should probably be 480i for recording to the DVR620. Note that on the NBC channel currently there is letterboxing on the top and bottom. There is no distortion or stretching. I don't see a way to avoid the letterboxing.
Part of the problem with making these changes is that they will affect all output from the cable box, so your HD signal to your TV might not be as good.

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