DW 6 Version 12.0 won't update to version 12.03

I have recently installed DW 6 version 12.0 and I checked for updates, the app said there were none.
But I found several on the site especially an Update 12.03.
Installer runs, says it installed the update but the splash screen still says 12.0 version.
I spoke with tech support online but since I am a "volume" customer they tell me I have to call and PAY!
I bought this version two months ago and I have to pay!!???
Can anyone suggest a reason why this is not updating on my Mac Pro running Mac OS Mavericks?
Or suggest a solution?
Thank you

When DW starts acting weird, the first thing to try is Deleting Corrupted Cache in DW
http://forums.adobe.com/thread/494811
If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If all else fails, use the Adobe CS Cleaner Tools below followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Good luck!
Nancy O.

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Message was edited by: Kikuitadaki

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