DW CS4 quits unexpectedly - Fireworks issue?
Greetings,
I am using DW CS4 build 4117 on a mac pro with OS X 10.5.7
On about four occasions over the last week, DW quits unexpectedly and it doesn't seem to be related to anything in particular. It can just be sitting there idle. Have tried deleting the user cache file, which some forum posts suggest can get corrupted and cause problems. The crash report always contains a reference to dreamweaver and ImageManipulator:Clipboard at Thread 1, and then at Thread 0 when the crash occurs there is a reference to Fireworks setting the image source from the clipboard (below). Fireworks is not even running.
I am not an expert on decipering crash reports and an sort of new to the mac in general, so any help or insight you can provide will be greatly appreciated!
thanks!
- Gregg
Thread 0 Crashed:
0 Fireworks 0x04cde9b1 FWImaging::SetSourceImageFromClipboard(unsigned short**, unsigned long&) + 735 (FWImaging.cpp:1016)
1 com.adobe.dreamweaver-10.0 0x00954986 ImageManipulator::ClipboardContainsImageData() + 62
2 com.adobe.dreamweaver-10.0 0x0041b495 JSObjDreamweaver::canClipPaste(JSContext*, JSObject*, unsigned int, long*, long*) + 163
Wanted to provide an update on what I have noticed since the original post.
I tried upgrading to Snow Leopard but that was a complete disaster as virtually nothing was stable. There was the usual finger-pointing by both Adobe and Apple, but that's another issue.
I ended up having to completely wipe the drive and do a clean install of OS X 10.5.8. So what I have now is an almost-new Mac Pro with virtually nothing on it except the Adobe Master Collection and some printer drivers.
And here's what I've noticed about the problem with Dreamweaver quitting unexpectedly:
It happens after I have inserted a thumbnail image into a table cell and then modify the image with Photoshop. I always know when the crash is about to occur because of the way the scrollbars begin to behave.
So for example, I may insert an image that is 250x160, make a link to it, add a border, etc., and everything is great.
Then I decide to crop the image to 250x150 and do so in Photoshop. Dreamweaver will then begin show a latency in almost any menu action. The scrollbars slow...to...a...crawl. At this point I know it's about to crash, just like when you know your cell phone is about to ring from hearing the speaker interference. And then <blip> Dreamweaver quits.
The workaround I have devised is to simply not edit any images unless I delete them from the page first. Then I have to re-insert them, re-do the link and border, etc. This is not the way it's supposed to work but Adobe does not seem to have a real solution.
There is another related post on Dreamweaver crashing (http://forums.adobe.com/message/238854) that noted the same entries on the crash report as I have been seeing:
Thread 0 Crashed:
0 Fireworks 0x04cde9b1 FWImaging::SetSourceImageFromClipboard(unsigned short**, unsigned long&) + 735 (FWImaging.cpp:1016)
I'm starting to suspect some sort of end-of-file error is created when a source image is changed, but that's just a guess.
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Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.bridge3 0x003e698c Mondo::CStrPos::Character() const + 20
1 com.adobe.bridge3 0x006852dc vio_timeout + 691994
2 com.adobe.bridge3 0x00854b63 get_ptr_compare + 147731
3 com.adobe.bridge3 0x00854fd2 get_ptr_compare + 148866
4 com.adobe.bridge3 0x0065aeb2 vio_timeout + 518896
5 com.adobe.bridge3 0x006a7f4f vio_timeout + 834445
6 com.adobe.bridge3 0x006a989d vio_timeout + 840923
7 com.adobe.bridge3 0x006aa3b1 vio_timeout + 843759
8 com.adobe.bridge3 0x0007b6a0 start + 494304
9 com.adobe.bridge3 0x0000e2ef start + 46895
10 com.adobe.bridge3 0x003ab0bf Mondo::CExecutable::Run() + 27
11 com.adobe.bridge3 0x0047f94a Mondo::CApplication::Main() + 58
12 com.adobe.bridge3 0x0047ff06 main + 84
13 com.adobe.bridge3 0x00002cc2 start + 258
14 com.adobe.bridge3 0x00002be9 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x97cc5982 kevent + 10
1 libSystem.B.dylib 0x97cc609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x97cc5559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x97cc52fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x97cc4d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x97cc4bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x97cc4a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97cc4fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97cc4bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 AdobeACE 0x0149638d 0x1465000 + 201613
7 AdobeACE 0x01495d85 0x1465000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 AdobeACE 0x0149638d 0x1465000 + 201613
7 AdobeACE 0x01495d85 0x1465000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 AdobeACE 0x0149638d 0x1465000 + 201613
7 AdobeACE 0x01495d85 0x1465000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x97c9f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9789ec42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1a82feff 0x1a800000 + 196351
3 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
5 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x97c9f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9789ec42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1a82feff 0x1a800000 + 196351
3 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
5 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x97c9f14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9789ec42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1a82feff 0x1a800000 + 196351
3 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
5 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1af731b1 0x1add2000 + 1708465
7 com.adobe.CameraRaw 0x1af72b77 0x1add2000 + 1706871
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1af731b1 0x1add2000 + 1708465
7 com.adobe.CameraRaw 0x1af72b77 0x1add2000 + 1706871
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x97ccd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97cccd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97cce9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x978a151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9788cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97888873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1af731b1 0x1add2000 + 1708465
7 com.adobe.CameraRaw 0x1af72b77 0x1add2000 + 1706871
8 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
10 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x97c9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97ccccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x97d1546f pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x1ae124b9 0x1add2000 + 263353
4 com.adobe.CameraRaw 0x1b09797c EntryFM + 730746
5 com.adobe.CameraRaw 0x1aea390d 0x1add2000 + 858381
6 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
7 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x97c9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97ccccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x97d1546f pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x1ae124b9 0x1add2000 + 263353
4 com.adobe.CameraRaw 0x1b2f00d3 0x1add2000 + 5365971
5 com.adobe.CameraRaw 0x1aea390d 0x1add2000 + 858381
6 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
7 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x97c9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97ccccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x97d1567c pthread_cond_timedwait + 47
3 com.adobe.bridge3 0x005f9ff5 vio_timeout + 121907
4 com.adobe.bridge3 0x005fa683 vio_timeout + 123585
5 com.adobe.bridge3 0x005fa6e2 vio_timeout + 123680
6 com.adobe.bridge3 0x0048ecd4 Mondo::CThread::EntryProc() + 18
7 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
9 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x97c9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97ccccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x97d1567c pthread_cond_timedwait + 47
3 com.adobe.bridge3 0x005f9ff5 vio_timeout + 121907
4 com.adobe.bridge3 0x005fa683 vio_timeout + 123585
5 com.adobe.bridge3 0x005fa6e2 vio_timeout + 123680
6 com.adobe.bridge3 0x0048ecd4 Mondo::CThread::EntryProc() + 18
7 ...ple.CoreServices.CarbonCore 0x9786c85a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x97ccc85d _pthread_start + 345
9 libSystem.B.dylib 0x97ccc6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00685005 ecx: 0x00000000 edx: 0xbfffef98
edi: 0x06081600 esi: 0xbfffef98 ebp: 0xbfffeeb8 esp: 0xbfffee90
ss: 0x0000001f efl: 0x00010286 eip: 0x003e698c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xcd7ff7 +com.adobe.bridge3 3.0.0.464 (3.0.0.464) <1B6A56FB-E649-4A04-B272-80FEA8737FEB> /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/MacOS/Adobe Bridge CS4
0x13bf000 - 0x13fffef +AdobeARE ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1409000 - 0x142dff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x1440000 - 0x145afff +AdobeBIB ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1465000 - 0x1572fff +AdobeACE ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1590000 - 0x182cfef +AdobeCoolType ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x18b7000 - 0x1c81fef +AdobeMPS ??? (???) <4E366E06-A4EB-4717-9639-0443743F5104> /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1d10000 - 0x1d14ffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1d1a000 - 0x1de8fff +AdobeExtendScript 3.7.0 (compatibility 3.7.0) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x1e5f000 - 0x1e63ffc +AdobeOperaMgr ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
0x1e6d000 - 0x1f0efd7 +AdobeScCore 3.7.0 (compatibility 3.7.0) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1f6a000 - 0x1fcafc7 +AdobeXMP ??? (???) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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0x27b5000 - 0x2869feb +libagli18n.dylib.28.0 28.0.0 (compatibility 28.0.0) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/AGLInternationalization.framework/Versions/2.8/libagli18n.dyl ib.28.0
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0x97675000 - 0x976d6fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x97715000 - 0x977b2fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x9780c000 - 0x9780cff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97846000 - 0x97b66ff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <B08756E4-32C5-CC33-0268-7C00A5ED7537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x97b67000 - 0x97c1dff7 libFontParser.dylib ??? (???) <33F62EE1-E457-C6FD-369E-E86745B94A4B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x97c1e000 - 0x97c1eff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x97c9e000 - 0x97e45ff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
0x97e46000 - 0x97fc1fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98037000 - 0x9803cff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x980e2000 - 0x9817afe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9817b000 - 0x98182ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x981cb000 - 0x985e1ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x985e2000 - 0x9867dff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x986bf000 - 0x986dffe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x986e0000 - 0x987e1fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <89E648DC-E865-0AF4-5D4D-9562458FE939> /usr/lib/libxml2.2.dylib
0x98817000 - 0x98820ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98821000 - 0x98a94fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98c09000 - 0x98c4dfe7 com.apple.Metadata 10.6.3 (507.12) <8632684D-ED4C-4CE1-4C53-015DFF10D873> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x98c4e000 - 0x98c90ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x98c91000 - 0x98dc0fe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98f05000 - 0x996f4557 com.apple.CoreGraphics 1.545.0 (???) <1AB39678-00D5-FB88-3B41-93D78348E0DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x996f5000 - 0x99700ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99701000 - 0x99707fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9970f000 - 0x99773ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99793000 - 0x99797ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x997e5000 - 0x99818ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x99819000 - 0x99819ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9981a000 - 0x99842ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x99843000 - 0x99846ffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x998e9000 - 0x999a2fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x999b1000 - 0x99a31feb com.apple.SearchKit 1.3.0 (1.3.0) <2F5DE102-A203-7905-7D12-FCBCF17BAEF8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.11) /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x220d, 0xfd140000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa142000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000I hope someone can help as this is really annoying me now.
Not many hear can read crash reports I'm afraid, for this you should contact
the Adobe Tech support by opening a case using the contact button on top of
this forum page.
And have you already tried it in a new user. Create a new user just for
testing and see if it works now.
If so check out an other thread about Bridge Crashing:
http://forums.adobe.com/thread/754355?tstart=0
Here has David B. provided a solution for dumping Bridge files instead of
using the Archive and Install method for your system with this knowledge
base article http://kb2.adobe.com/cps/408/kb408993.html -
Flash CS4 quits unexpectedly every start
I'm currently running Mac OSx 10.6.2 and Flash CS4 with the most recent updates. Every time I open Flash CS4, the application quits with the following error:
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
I've updated the latest version of Java. What the heck is going on?
Thanks in advance.I deleted Franklin Gothic from my fonts and Flash CS4 seems to be working now.
-
Illustrator 'quits unexpectedly' every time.
Hi all. I bought the Design Premium Student Edition CS4 for mac os a few months back and had trouble just getting it installed. At first it was the serial not being accepted, no matter how many the Adobe help desk gave me. It turned out that I had to make a completely new administrator account. Still don't know why.
Everything was fine 'til a few weeks later, Illustrator would close halfway through working on an assignment, and still now it wont open at all. It brings up the loading page then closes and brings up a box with "The application Adobe Illustrator CS4 quit unexpectedly." and so on.
I have uninstalled, reinstalled just illustrator and also the whole of cs4. I have tried deleting all the preference folders. I've moved all the illustrator folders onto the desktop and tried opening from there, still nothing.
I have called Adobe support people but I am sick of getting no results. I am hoping that someone else has had this problem and had it resolved.
If there's any other details I missed that you need to know to possibly help me out, let me know.
Any help would be appreciated. =]Benvegnu,
When the folder moving and the CleanScript do not help, you may try one of the following (with tests):
1. Corrupt font(s): you may move all fonts out of the Windows fonts folder (and move them back in);
2. Firewall interference (especially if more than one is running (XP SP2 adds one if activated)): you may turn them off (and on again);
3. Some versions of Acrobat generate many temp files. Too many (64K) causes the problem: you may search and destroy Temp files;
4. Some other inconsistency caused by Adobe Acrobat/Reader: you may try uninstalling and reinstalling (a newer version).
5. Incompatible/old printer definition file for the default printer: you may upgrade the driver, change the default, or set the PostScript driver/PDF to default;
6. Using a US/English version of Illustrator with Windows set to a different language: you may enter Control Panel>Regional and Language Setteings and change to English (and change back).
7. Quicktime/iTunes: uninstall Quicktime and make sure the Quicktime folder is deleted in the Program Files folder; and/or uninstall iTunes.
If none of these possible solutions work, have you made any (other) changes to the PC between succes and failure? New software loaded?
Otherwise, you may have to try Customer Service again. -
Adobe Media Encoer CS4 quits on startup
I can't open this application at all. It starts up, and shows the brown screen, but then quits and I get the message "The application Adobe Media Encoder CS4 quit unexpectedly". What can I do to sort this out?
You may want to post in the Premiere or Flash Professional forums. This is the forum for the Flash Media Live Encoder which is a different product.
-
How do i stop photoshop cs4 from quitting unexpectedly when saving a photoshop pdf? i attempted to download the adobe drive 5 but the installation keeps failing. I went through the process of clicking through the how to's and the troubleshooting and came to the conclusion that I need to install the adobe drive 5 but I can not complete the installation. I may be incorrect on this so I need immediate assistance as I have poster and ad deadlines. I also tried disabling the gatekeeper and solution 3 on the troubleshooting of slow saving on photoshop.
Any help is much appreciated!
Thank you!Are you attempting to save the file to a network location instead of your local hard drive? If so, this is probably why you are encountering an issue and why Adobe Drive would be the solution. As we've documented, it is a bad idea to open from or save directly to a network source: Networks, removable media | Photoshop | CS4 and later. Drive can help you get around this by setting up an Adobe supported virtual connection to the network. Thus, if installing Adobe Drive is the solution you need and your need help with installing Drive, please post to the Downloading, Installing, Setting Up forum.
If you are not saving to a network location, then Adobe Drive is not going to be the answer. Then we'll need to know more about the file you are saving. -
Illustrator CS4 keeps quitting unexpectedly!!
Hello geniuses!!
We need your help!!
We're graphic designers and our Illustrator CS4 keeps quitting unexpectedly when:
> We try to go to print from Illustrator
> Working on files over approx. 600MB
(Also, it's taking about 5mins to open a 667MB Illustrator file!! I feel like it didn't take that long on my old eMac)
Ever since we got new computers last November 2012 this has been happening (as well as permissions problems). Our computers were bought second hand but were still in their boxes. We loaded our own CS4 and had a lot of problems initially getting CS4 to run properly on this operating system.
Computer 1 (we're working on the file on this computer):
iMac 20 inch
OSX 10.8.3 (Mountain Lion)
Processor: 2.4GHz Intel Core 2 Duo
Memory: 3GB 800 MHz DDR2 SDRAM
Graphics: ATI Radeon HD 2400 XT 128 MB
Software: OS X 10.8.3 (12D78)
+ (we've got a '20-inch DVI (1680 x 1050)' screen hooked up to this one, acting as a moniter only)
Computer 2 (the other computer, networked):
iMac 24 inch
OSX 10.8.3 (Mountain Lion)
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 800 MHz DDR2 SDRAM
Graphics: NVIDIA GeForce 8800 G5 512MB
Software: OS X 10.8.2 (12C60)
Computer 1 is quitting unexpectedly often;
Computer 2 is also quitting but not as often.
Help!!
Is there a phone number to ring for this kind of specific problem?? or do you think we'd just end up on hold for a million years.
Thx for any advice you can offer!
The Team at BlushBlushDesign wrote:
Hello geniuses!!
We need your help!!
We're graphic designers and our Illustrator CS4 keeps quitting unexpectedly when:
> We try to go to print from Illustrator
> Working on files over approx. 600MB
(Also, it's taking about 5mins to open a 667MB Illustrator file!! I feel like it didn't take that long on my old eMac)
Ever since we got new computers last November 2012 this has been happening (as well as permissions problems). Our computers were bought second hand but were still in their boxes. We loaded our own CS4 and had a lot of problems initially getting CS4 to run properly on this operating system.
Computer 1 (we're working on the file on this computer):
iMac 20 inch
OSX 10.8.3 (Mountain Lion)
Processor: 2.4GHz Intel Core 2 Duo
Memory: 3GB 800 MHz DDR2 SDRAM
Graphics: ATI Radeon HD 2400 XT 128 MB
Software: OS X 10.8.3 (12D78)
+ (we've got a '20-inch DVI (1680 x 1050)' screen hooked up to this one, acting as a moniter only)
Computer 2 (the other computer, networked):
iMac 24 inch
OSX 10.8.3 (Mountain Lion)
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 800 MHz DDR2 SDRAM
Graphics: NVIDIA GeForce 8800 G5 512MB
Software: OS X 10.8.2 (12C60)
Computer 1 is quitting unexpectedly often;
Computer 2 is also quitting but not as often.
Help!!
Is there a phone number to ring for this kind of specific problem?? or do you think we'd just end up on hold for a million years.
Thx for any advice you can offer!
The Team at Blush
I would say RAM may be a big issue here. Mountain Lion is rather RAM hungry and to run Adobe CS requires even more grunt. I have my main Mac at 16GB Ram and the others on 8GB and CS$ (and CS^ - I just prefer 4) run extremely fast even with extremely large files.
Hope this helps.
Pete
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