DW CS6 Crash On Startup, MMDocumentTypes.XML problem
On Dreamweaver CS6 which I just installed today, I keep getting the following error on startup,
"No document types have been found in the Configuration/DocumentTypes/ folder. The MMDocumentTypes.xml may be missing or corrupted. The application will exit now.
I've tried the cache deletion method found in the FAQ thread for crashes on startup with no success as well as reinstalling Dreamweaver once. I'm on Windows 7 64 bit. Any help would be appreciated, thanks!
I just revisiting my problem today by doing yet another uninstall then reinstall. I think the issue I had was in the configuration files (although I'm not sure why it happened) as the second time I uninstalled, I made sure to tell the uninstaller to delete User Preferences Data or something of that sort (it's the checkbox over on the right when you choose what to uninstall out of the suite. Try uninstalling with that checked and then reinstall againm, worked for me.
Similar Messages
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AE CS6 crashes at startup - indicating GPU problem
Hi,
I am new to the Abobe suite. Using a MacPro running 10.7 Lion, Intel based processors. Using a Radeon ATI 6xxx video card (2 monitors connected via mini-display, HDMI not used at the moment). Installed AE properly (support desk Adobe verified this remotely). AE CS6 is crashing at startup, indicating a GPU problem. Support desk Adobe has advised to contact 'the Mac guys' in order to see if an update to the video card driver might resolve the issue. Mac support is confirming my system to be fully up to date. From other topics on this forum I noticed more people are suffering (or have suffered) the same problem. However I haven't seen any firm/clear resolution to this problem.
Can anyone tell me (in simple language) what I can do in order to get this configuration to work (ideally without having to replace my Graphics Card - as I believe it is a rather new model that I would expect to be supported)?
Thanks in advance,
MarcelBegin by giving us more information, including answering all of the questions here:
http://forums.adobe.com/thread/961743
Be sure to tell us the exact version number for your display driver. -
Bridge CS6 crashes on startup after upgrade from CS5
Yesterday I upgraded to Photoshop CS6 using an install disk mailed from Adobe. Photoshop CS6 itself appears to be working fine, but both the 32-bit and 64-bit versions of Bridge CS6 crash on startup with the standard Windows popup ("Adobe Bridge CS6 has stopped working. Windows is searching for a solution..."). Bridge CS5 still works great, as it did before the CS6 installation.
The Windows Event Viewer shows the following message for the crash of the 64-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308138
Exception code: 0xc0000005
Fault offset: 0x000007fee2694c10
Faulting process id: 0x11f0
Faulting application start time: 0x01cd2de2890d2563
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: c7df83bc-99d5-11e1-9969-1c6f65d33927
and the following for the crash of the 32-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec62d
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308107
Exception code: 0xc0000005
Fault offset: 0x6ae31ec0
Faulting process id: 0xe58
Faulting application start time: 0x01cd2de2487d6d23
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: 88541db9-99d5-11e1-9969-1c6f65d33927
I've rebooted multiple times and tried reinstalling from the upgrade disk, but the problem persists.
The installation is on a machine dedicated to Photoshop whose system info is included below. I'm running a multi-disk setup with 1 SSD as my C drive, another SSD for Temp and Scratch (in different partitions on the same SSD), and a RAID 5 array of hard drives for the actual image files. To my knowledge I'm running with the latest drivers of everything.
I'm not sure how to move forward at this point. Any information or assistance would be most appreciated.
David
==================
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3410 MHz
Built-in memory: 16367 MB
Free memory: 13546 MB
Memory available to Photoshop: 14755 MB
Memory used by Photoshop: 87 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 570/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1600, bottom: 1440, right: 2500
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 570
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 570
Video Card Memory: 1280 MB
Video Rect Texture Size: 16384
Serial number: 91198925890275526270
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: H:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 32.0G, 31.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThanks Curt, but this is not a virus issue. Think about it, how could the ntdll.dll file be virus infected and yet only impact the running of this single application? That really wouldn't make sense now would it? That library is critical to many windows function and if it were virus infected, I would have more things to worry about that trying to get Bridge to launch.
I already did my homework on that before I posted here and tried some of the things suggested on verifying the integrity of my system files. The Digital Signature Information shows to be okay.
It could be that I upgraded this system from Windows XP Professional to Windows Vista Business and that I have an old (CS2) install that I did not remove from the computer. I have done a variety of things to try and get to the root, but to no avail. I am sure that if I were willing to start completely from scratch and do a clean install of the OS, I may be able to get it to work. I don't really have time to do that however, and since I am not the only person who has had the issue with Bridge failing to start, I suspect the solution lies somewhere within the architecture of Bridge in CS6 that is at the root of my problem.
I am hoping that someone from Adobe will finally figure it out and provide an update that works. -
Help! Photoshop cs6 crashes at startup after 13.05 update
Hi,
I urgently need help, please!
I just now tried to update my Photoshop Extended CS6 to 13.05 and now Photoshop CS6 won't open at all. It crashes at startup, no matter how many times I try to open it. Rebooting hasn't made a difference. Not only that, all previous updates have disappeared as well, and in Finder I see that the program shows as 13.0. So this update attempt has wiped out my previous updates to boot.
I should add that I have never, ever had a problem updating Photoshop before (I've owned it since version 5.5, way before CS came around) but something has obviously gone very wrong here despite the fact that throughout the update process I never got an error message.
I am desperate now to find out how to remedy this.What steps can I take to make the program operational again? I don’t even care if I have to skip the update for now. I never would have ventured on this update if I'd known there was the slightest possibility of jeopardizing the functioning of Photoshop.
What do I do now? I leave on an extended travel journey in 24 hours and desperately need Photoshop and Camera Raw to work so I can process my photographs.
I've been searching for solutions online but can't find any clear instructions. Some people mention an Adobe Application Manager but I have not had an error messages so I'm not sure how to proceed.
If anyone is knowledgeable in this area, I'd be most grateful for your input. Thanks in advance!luvtype wrote:
Delete what? Photoshop CS6? Not uninstall? Please clarify. Thanks.
Never just "delete" an Adobe application, never just drag it to the trash!
Always use the Adobe Uninstaller for each application. -
I was working on building a small music montage in Premiere 6 last week and now this weekend it's crashing on startup on my Lion Macbook Pro.
I re-installed 3 times, updated to the latest version, and it's still crashing on startup! Grrr!
Here's the Apple crash log.
Process:
Adobe Premiere Pro CS6 [385]
Path:
/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:
com.adobe.AdobePremierePro
Version:
6.0.1 (6.0.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [245]
Date/Time:
2012-06-16 18:17:32.347 -0400
OS Version:
Mac OS X 10.7.4 (11E53)
Crashed Thread: 2 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000I just revisiting my problem today by doing yet another uninstall then reinstall. I think the issue I had was in the configuration files (although I'm not sure why it happened) as the second time I uninstalled, I made sure to tell the uninstaller to delete User Preferences Data or something of that sort (it's the checkbox over on the right when you choose what to uninstall out of the suite. Try uninstalling with that checked and then reinstall againm, worked for me.
-
Dreamweaver CS6 Crashing On Startup
Been trying to solve this problem for a while now. I just purchased Dw CS6 via the Design and Web Premium package and it continually crashes on startup w/ 32-Bit Windows 7 Enterprise. The Application Logs read:
Faulting application name: Dreamweaver.exe, version: 12.0.0.5808, time stamp: 0x4f7617ae
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51db96c5
Exception code: 0xc0000374
Fault offset: 0x000c385b
Faulting process id: 0x104c4
Faulting application start time: 0x01ced71051ba3956
Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 995f0336-4303-11e3-b9e3-b8763faba66f
SOLVED: Reinstall without any modules/extensions (uncheck the default extensions in the installer). Seems to work fine now.tds89 wrote:
You are right, thank you! Under my guest profile it loads up just fine? How do I fix my profile issue?
OK thanks for posting back. Now try the instructions given here:
<http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html>
Post back if not successful.
G/L -
InDesign CS6 crashes at startup after windows 7 update
InDesign crashes at startup after windows 7 update: Faulting module path: C:\Windows\system32\MSVCR100.dll (Microsoft Visual C runtime and update KB2538243 and KB2565063)
Reinstalling did not help
Also Adobe Encore CS6 seems to be affectedI looked at the recovery files in:
C:\Users\MyName\AppData\Local\Adobe\InDesign\Version 8.0\en_US\Caches\InDesign
I deleted all the files and Indesign started up fine. feeling good I closed Indesign and restarted.
Indesign Crashed again.
Deleted all files again and reloaded.
I went to "Edit:Preferences:File Handling:Document Recovery Data" to:
G:\Adobe\Indesign\Cache\Recovery
Interestingly, the Indesign application recovery files still reside in the user directory above. But the document recovery data moves to the G drive above.
There is no clear reason why Indesign quit loading today. It worked fine since initial installation last year. But separating the document recovery data from the application recovery data seems to fix the problem for now. -
Illustrator CS6 Crashing on startup
I'm running the latest version of Mavericks on a MacBook Pro.
I've had no issues in the past but Illustrator is crashing upon startup.
Here's the crash report where thread 0 is reported as crashing. I thought it was a font issue b/c when it was initializing fonts, it would crash. I have removed ALL fonts that weren't validated and removed all duplicates but still no avail.
ANY help is appreciated
Process: Adobe Illustrator [661]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [170]
Responsible: Adobe Illustrator [661]
User ID: 501
Date/Time: 2014-06-01 14:37:25.560 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: E8CD0462-D447-1F4E-5AA9-6551E078AD84
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator 0x0000000100c21071 0x100000000 + 12718193
1 com.adobe.illustrator 0x0000000100c1f328 0x100000000 + 12710696
2 com.adobe.illustrator 0x00000001008f53a6 0x100000000 + 9393062
3 com.adobe.illustrator 0x00000001008f8ed5 0x100000000 + 9408213
4 com.adobe.illustrator 0x000000010098812b 0x100000000 + 9994539
5 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
6 com.adobe.illustrator 0x0000000100985d49 0x100000000 + 9985353
7 com.adobe.illustrator 0x0000000100987bfe 0x100000000 + 9993214
8 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
9 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
10 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
11 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
12 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608You need to update to the most recent version. The one listed in the above post is 16.0.0. The most recent is 16.0.4. And if you did a migration of the applications then you will need to uninstall, run the cleaner tool and reinstall. Adobe apps on a Mac don't do well with migration.
-
After Effects CS6 crashes on startup
I have installed After Effects CS6 trial version 11.0.4 on Windows 7 (64bit) and it crashes on startup every time saying "After Effects error: Crash in progress. Last logged message was <16948> <ae.blitpipe> <2> making new context"
I have a Nvidia 4000m graphics card with all drivers up to date and i have searched the internet with no success. Someone please help?!AfterFX.exe
11.0.4.2
52886341
NtrigInterfacePressure.dll_unloaded
0.0.0.0
4d2dae27
c000041d
0000000019aa6090
3240
01ceffd0d7890aea
C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
NtrigInterfacePressure.dll
2d49f075-6bc4-11e3-bf18-844bf5bfe6d9
AfterFX.exe
11.0.4.2
52886341
NtrigInterfacePressure.dll_unloaded
0.0.0.0
4d2dae27
c000041d
0000000019aa6090
3240
01ceffd0d7890aea
C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
NtrigInterfacePressure.dll
2d49f075-6bc4-11e3-bf18-844bf5bfe6d9
There are 2 instances exactly the same of this at each crash, if that is any relevance? -
InDesign CS6 Crashes at startup
InDesign is crashing at startup with the following error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.0.370
Application Timestamp: 4f72c3ee
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have uninstalled and reinstalled twice. I have deleted preferences. Nothing works. Remainder of the creative suite launches fine.I have downloaded the patch directly. First downloaded the 8.0.1 and then was able to get the 8.0.2. This is the current error message at startup:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.2.413
Application Timestamp: 51fb7197
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 -
Illustrator CS6 crash on startup
I had this issue but after reinstalling Windows, it was gone...
But now it has came back again...
When launching alone or with a file I got the following error
After closing it, the process still continue to run in background
If I try to load it without plugins (pressing shift while loading) I got this error
but in this case, the process is not running in the background
Reinstalling Illustrator doesn't fix the problem !
My system is Windows XP x86 on AMD processor with 2gb of RAM
Any ideas ?HaldeR,
Are the font families Verdana and Tahoma installed and enabled in TTF (not OTF)?
There may be many reasons for crashes. Some are covered in the general list below.
You may (also) try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder http://www.bugge.com/Family-and-friends/Illy/illy.html (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
CS5/CS6 Crash on startup, possibly Wacom Related
Hello everyone. I've owned a Wacom Bamboo and both versions of Photoshop for some time, and use them frequently. However, since my purchase of a Wacom Intuos5 Drawing pad yesterday and installation of it's drivers, Photoshop has failed to open- both versions crash during either the "Intializing" or "Initializing menus" stage upon startup. I've tried reinstalling CS6, uninstalling Wacom drivers, installing new versions and reverting back to the old, updated my Intel HD Graphics Drivers, yet I've still had no success.
After spending most of yesterday searching for a way to resolve this issue, It'd be great if someone here might have a solution to this problem.
Here's the crash report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da9d
Fault Module Name: StackHash_c798
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c798
Additional Information 2: c7980c39536ddc19438486418897798e
Additional Information 3: 9146
Additional Information 4: 9146081b3a8faeb91ceff95217837202I am interested in your issues as I am about to install an Intuos 5 on my PC win7x64 for use with Ps and Painter.
Have you tried doing a system restore to before the Intuos install to get it back to working?
Did you see any errors in the Intuos install?
Was an AV program running; perhaps crashing the Intuos install?
Did you uninstall the Bamboo setup before installing the Intuos? maybe a common file causing crashes?
Using the latest Wacom driver s/w for Intuos 5? -
InDesign CS6 crashing at Startup
So I installed Windows 8, and now we re-installed Adobe CS6 inDesign but whenever I start up inDesign it says "The program has encountered a problem and needs to close", the thing is though if I run it as an administrator everything works fine and no crashes. What's wrong/happening?
Well, it should be working (obviously). Did you activate the default Administrator account and have success with that? It sounds like you did.
I have no idea why it isn't working. I'd uninstall, run the clean tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) run MSConfig and turn off all non-essential startups and services, and reboot, then try the install again. You can run MSconfig again after to restroe normal startup. -
Media Encoder CS6 crashes on startup
I am running MAC os 10.7.5
2.4GHz Intel Core 2 Duo
4 GB 667 MHz DDR2 SDRAM
Adobe Creative Suite 6 Master Collection
This problem just started a few days ago, otherwise the program was running fine.
I've tried starting it up more than a dozen times and each time it would crash.
I've even reset the PRAM, ran fixed Permissions
What else can I do?
Need help...Hello...and thanks!
Last night i started to do it manually with Premiere Pro cs6
and it too crashed.
I had dragged all the .mp4's together into the timeline and was editing by going down the line.
What i finall noticed was it was the same file crashing in AME and PrePro. So i went to the next .mp4 in PrePro
and it worked fine.
So i pulled the same file in again from the project folder and put it at the end of the timeline by itself and tried converting it...and it worked just fine.
So something about this file was corrupt when pulling it in with the other .mp4 clips...but when i pulled it in by itself
that same exact clip was fine...weird
But its working now
Thanks!
Mark -
Photoshop CS6 crashing on startup
Hi there,
I just downloaded CS6 on Windows 7 32bit, however whenever the program starts up, it will load up completely to the Photoshop interface and then a popup will appear stating that Photoshop has encountered an error and must close. The only option then is to close the program. Is there any way to fix this? The appcrash report is as follows:
Version=1
EventType=BEX
EventTime=130010524462040490
ReportType=2
Consent=1
UploadTime=130010524463900597
ReportIdentifier=553ec0a3-4fd5-11e2-8b03-00269e50e019
IntegratorReportIdentifier=553ec0a2-4fd5-11e2-8b03-00269e50e019
Response.BucketId=3048531249
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f61beba
Sig[3].Name=Fault Module Name
Sig[3].Value=WinTab32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e694df7
Sig[6].Name=Exception Offset
Sig[6].Value=6050c1b8
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fa66
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fa6696398de2b9f98383d7a3bf5c3ea1
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7c50
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7c5087f182cb6c569bc4ae95118d8529
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
UI[3]=Adobe Photoshop CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\mscms.dll
LoadedModule[13]=C:\Windows\system32\USERENV.dll
LoadedModule[14]=C:\Windows\system32\profapi.dll
LoadedModule[15]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCP100.dll
LoadedModule[16]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCR100.dll
LoadedModule[17]=C:\Windows\system32\OPENGL32.dll
LoadedModule[18]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[20]=C:\Windows\system32\GLU32.dll
LoadedModule[21]=C:\Windows\system32\DDRAW.dll
LoadedModule[22]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[27]=C:\Windows\system32\dwmapi.dll
LoadedModule[28]=C:\Windows\system32\WS2_32.dll
LoadedModule[29]=C:\Windows\system32\NSI.dll
LoadedModule[30]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[31]=C:\Program Files\Adobe\Adobe Photoshop CS6\cg.dll
LoadedModule[32]=C:\Program Files\Adobe\Adobe Photoshop CS6\cgGL.dll
LoadedModule[33]=C:\Program Files\Adobe\Adobe Photoshop CS6\ExtendScript.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScCore.dll
LoadedModule[35]=C:\Windows\system32\SHELL32.dll
LoadedModule[36]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CS6\adbeape.dll
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[39]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeOwl.dll
LoadedModule[41]=C:\Program Files\Adobe\Adobe Photoshop CS6\ahclient.dll
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\Normaliz.dll
LoadedModule[44]=C:\Windows\system32\iertutil.dll
LoadedModule[45]=C:\Windows\system32\urlmon.dll
LoadedModule[46]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXEDOMCore.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CS6\MPS.dll
LoadedModule[48]=C:\Program Files\Adobe\Adobe Photoshop CS6\PlugPlug.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbb.dll
LoadedModule[50]=C:\Windows\system32\IMM32.DLL
LoadedModule[51]=C:\Windows\system32\MSCTF.dll
LoadedModule[52]=C:\Windows\system32\guard32.dll
LoadedModule[53]=C:\Windows\system32\VERSION.dll
LoadedModule[54]=C:\Windows\system32\fltlib.dll
LoadedModule[55]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbbmalloc.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[57]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[58]=C:\Windows\system32\uxtheme.dll
LoadedModule[59]=C:\Program Files\PowerMenu\PowerMenuHook.dll
LoadedModule[60]=C:\Windows\system32\dnssd.dll
LoadedModule[61]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeLinguistic.dll
LoadedModule[62]=C:\Windows\system32\PSAPI.DLL
LoadedModule[63]=C:\Windows\system32\STI.DLL
LoadedModule[64]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[68]=C:\Windows\system32\wiatrace.dll
LoadedModule[69]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.dll
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSViews.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSArt.dll
LoadedModule[72]=C:\Windows\system32\propsys.dll
LoadedModule[73]=C:\Windows\system32\ntmarta.dll
LoadedModule[74]=C:\Windows\system32\WLDAP32.dll
LoadedModule[75]=C:\Windows\system32\c_g18030.dll
LoadedModule[76]=C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll
LoadedModule[77]=C:\Windows\system32\WINHTTP.dll
LoadedModule[78]=C:\Windows\system32\webio.dll
LoadedModule[79]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[80]=C:\Windows\system32\WINNSI.DLL
LoadedModule[81]=C:\Windows\system32\MSIMG32.dll
LoadedModule[82]=C:\Windows\system32\apphelp.dll
LoadedModule[83]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\FastCore.8BX
LoadedModule[84]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MMXCore.8BX
LoadedModule[85]=C:\Program Files\Adobe\Adobe Photoshop CS6\libmmd.dll
LoadedModule[86]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MultiProcessor Support.8BX
LoadedModule[87]=C:\Program Files\Adobe\Adobe Photoshop CS6\PLUGIN.dll
LoadedModule[88]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\ADM\ADMPlugin.apl
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CS6\LogSession.dll
LoadedModule[90]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeXMP.dll
LoadedModule[91]=C:\Program Files\Common Files\Adobe\Plug-Ins\CS6\File Formats\Camera Raw.8bi
LoadedModule[92]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[93]=C:\Windows\system32\wbemcomn.dll
LoadedModule[94]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[95]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[96]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[97]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIB.dll
LoadedModule[98]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIBUtils.dll
LoadedModule[99]=C:\Program Files\Adobe\Adobe Photoshop CS6\ACE.dll
LoadedModule[100]=C:\Program Files\Adobe\Adobe Photoshop CS6\AGM.dll
LoadedModule[101]=C:\Program Files\Adobe\Adobe Photoshop CS6\CoolType.dll
LoadedModule[102]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXE8SharedExpat.dll
LoadedModule[103]=C:\Windows\System32\msxml6.dll
LoadedModule[104]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[105]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScriptUIFlex.dll
LoadedModule[106]=C:\Program Files\Adobe\Adobe Photoshop CS6\adobe_caps.dll
LoadedModule[107]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[109]=C:\Windows\system32\WINSTA.dll
LoadedModule[110]=C:\Users\Username\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
LoadedModule[111]=C:\Windows\system32\dbghelp.dll
LoadedModule[112]=C:\Windows\system32\EhStorShell.dll
LoadedModule[113]=C:\Windows\system32\ntshrui.dll
LoadedModule[114]=C:\Windows\system32\srvcli.dll
LoadedModule[115]=C:\Windows\system32\cscapi.dll
LoadedModule[116]=C:\Windows\system32\slc.dll
LoadedModule[117]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll
LoadedModule[118]=C:\Windows\system32\Pen_Tablet.dll
LoadedModule[119]=C:\Windows\system32\SXS.DLL
LoadedModule[120]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_core.dll
LoadedModule[121]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_ogl.dll
LoadedModule[122]=C:\Windows\system32\atioglxx.dll
LoadedModule[123]=C:\Windows\system32\atiadlxx.dll
LoadedModule[124]=C:\Windows\system32\WINTRUST.dll
LoadedModule[125]=C:\Windows\system32\CRYPT32.dll
LoadedModule[126]=C:\Windows\system32\MSASN1.dll
LoadedModule[127]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapeengine.dll
LoadedModule[128]=C:\Windows\system32\OLEACC.dll
LoadedModule[129]=C:\Windows\system32\COMDLG32.dll
LoadedModule[130]=C:\Windows\system32\WINMM.dll
LoadedModule[131]=C:\Windows\system32\msi.dll
LoadedModule[132]=C:\Windows\system32\DSOUND.dll
LoadedModule[133]=C:\Windows\system32\POWRPROF.dll
LoadedModule[134]=C:\Windows\system32\DNSAPI.dll
LoadedModule[135]=C:\Windows\system32\mlang.dll
LoadedModule[136]=C:\Windows\system32\Secur32.dll
LoadedModule[137]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[138]=C:\Windows\system32\credssp.dll
LoadedModule[139]=C:\Windows\system32\schannel.DLL
LoadedModule[140]=C:\Windows\system32\icm32.dll
LoadedModule[141]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[142]=C:\Windows\system32\wdmaud.drv
LoadedModule[143]=C:\Windows\system32\ksuser.dll
LoadedModule[144]=C:\Windows\system32\AVRT.dll
LoadedModule[145]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[146]=C:\Windows\system32\msacm32.drv
LoadedModule[147]=C:\Windows\system32\MSACM32.dll
LoadedModule[148]=C:\Windows\system32\midimap.dll
LoadedModule[149]=C:\Windows\system32\mswsock.dll
LoadedModule[150]=C:\Windows\System32\wshtcpip.dll
LoadedModule[151]=C:\Windows\System32\wship6.dll
LoadedModule[152]=C:\Program Files\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Adobe Photoshop CS6
AppPath=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
The Event Logger details are as follows:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61beba
Faulting module name: WinTab32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4e694df7
Exception code: 0xc0000005
Fault offset: 0x6050c1b8
Faulting process id: 0x22fc
Faulting application start time: 0x01cde3e200caf967
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: WinTab32.dll
Report Id: 553ec0a2-4fd5-11e2-8b03-00269e50e019
Any help would be very, very appreciated. Thank you.The crash is in WinTab - related to your tablet.
You probably need to update the tablet driver.
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