DW CS6 doesn't open in OS 10.9.5, even after deinstallation and reinstallation (multiple time)

DW CS6 doesn’t open in OS 10.9.5, even after deinstallation and reinstallation (multiple time).
I tried deleting all prefs with the name Dreamweaver in the Library/preferences and in Apllication Support/adobe. Doesn’t change anything.
Is there a conflict with something else? Is there something else I can do ?

Hello Claude,
in this case I would download a really new trial version of your program in question (DW) and change it into a "real" version later, BUT because you said, that you "re-installed" already, so it will become a little bit more complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. You did you already try "uninstalling and re-installing". Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for my part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

Similar Messages

  • Photoshop elements 12 editor doesn't open, organizer is fine. I uninstalled the program and re-installed it (restarted the computer each time)...didn't solve the problem. using pc, windows 8.1

    photoshop elements 12 editor doesn't open, organizer is fine. I uninstalled the program and re-installed it (restarted the computer each time)...didn't solve the problem. using pc, windows 8.1
    can someone help me with this issue?

    Two suggestions:  the first one is a workaround. You just have to drill down your program file tree to Adobe Photoshop Elements Organizer and find the .exe file - the one specifically for Organizer, not Elements.  Make a shortcut to that file on your desktop and it will open Organizer. The second suggestion resolved the problem altogether for me. I actually called Dell and after working with several different techs over several different days, I talked to a tech in premium support who was excellent. I discovered from them that it is actually a problem with the windows system files. I have 8.1.  I went through a "refresh" on my computer which rebuilt all the files. Then reinstalled Adobe as well as my other programs again and Photoshop Elements Organizer works from the standard desktop shortcut.

  • Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.

    Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.
    Can someone help? Do I need to wait for another update?
    Thanks

    This is my problem that has to originate from the update.  So glad that I did not purchase a MacBook!  Apple products/apps are appearing to be not different from Windows products.
    I have deleted and reinstalled from the device and desktop, resets, etc.  When I uninstalled and reinstalled while connected to my desktop, the older version of pages was installed.  I was able to see all of my files that were saved to the cloud.  I was forced to update again to access any of the saved files.  Once updated again, I could no longer open pages.  It began, to open and abruptly shut down.

  • I did a complete settings reset on my iphone 4s and I've synced it to my computer 2 or 3 times now but no matter what I do it doesn't fully download any of my apps even after I unplug it. What should I do?

    I did a complete settings rest on my iphone 4s and I've synced it to my computer 2 or 3 times now but no matter what I do it doesn't fully download any of my apps even after I unplug it. What should I do?

    http://support.apple.com/kb/HT2519 <---- To download previously purchased content.
    Now, if you want to restore from a backup, try http://support.apple.com/kb/HT1414.

  • My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    Hello there, Staver13.
    The following Knowledge Base article provides some assistance in troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I want all new windows to open in tabs but they dont, even after I have selected the option " Open new windows in new tab instead"

    Al the details are in the question: I want all new windows to open in tabs but they dont, even after I have selected the option " Open new windows in new tab instead"

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • Unable to open iTunes. I have completely unistalled and reinstalled multiple times without any resolution.

    Unable to open iTunes. I have completely unistalled and reinstalled multiple times without any resolution. When I try to open it, a shadow/outline comes up as though the window is there but it is transparent and I am unable to see any content whatsoever. I am unable to take any action at all. Please help it's been doing my head in for a looooooooooooooong time!!! TIA

    Also, in Task Manager, it always shows that iTunes is "Not Responding".
    Cheers

  • I cant open PDF file in my mac even after updating to 10.4

    I cant open PDF file in my mac even after updating to 10.4

    Chrome
    this is the pdf i am trying to open
    http://www.cic.gc.ca/english/pdf/kits/forms/IMM5257E.PDF

  • HT5648 After uninstalling and installing several times, Java plug-in is still undetected. Support suggested I open up the control panel and click update but there isn't such an option. The advance tab, there aren't any options to enable or disable plug-in

    After uninstalling and installing several times, Java plug-in is still undetected. Support suggested I open up the control panel and click update but there isn't such an option. The advance tab, there aren't any options to enable or disable plug-ins.

    If you're running Java 7, then in System Preferences > Java > Java Control Panel in the Security tab there is a check box to enable Java in your browser. To check for update go to the Update tab.

  • Everytime I open InDesign it comes up with an error, even after uninstalling and reinstalling?

    Everytime I open InDesign it comes up with an error, even after uninstalling and reinstallin. How do I get it to work?

    Nobody can know since you haven't botehred to actually tell us what error you get and then the usual like system information or what version of ID you actually mean. Your post is totally useless.
    Mylenium

  • I cant open Tools in Menu of Mozilla. Even after upgrade and re install.

    I cant open Tools in Menu of Mozilla. Even after upgrade and re- install.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    You can also try:
    * http://kb.mozillazine.org/Corrupt_localstore.rdf

  • When I open Thunderbird it always ask mail server password required and than several times i have to enter password. I have 30 emails.

    When I open Thunderbird it always ask mail server password required and than several times i have to enter password. I have 30 emails. They select email randomly.

    Hey there Sharon47.
    Couple of things that I see when I read this.
    1 - If you have tried to reset your password (and it says that mail has been sent) my guess is that your spam or junk folder may have it on Gmail? That's assuming your old email account (earthlink) is still forwarding to your new (Gmail) account.
    2 - Make sure your Firefox versions are up to date on the devices.
    Also,
    Here's a couple of support articles which may help you with syncing and
    https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync
    https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
    Hope this helps!

  • Illustrator CS6 doesn't open after installing Yosemite (Java issue)

    Illustrator CS6 can't open and gives  message "need to install the legacy Java SE6 runtime" and gives Apple link to Java program. But even after installing latest java CS6 doesn't work. What can I do? ?

    Claudia,
    Here is a direct download link that should work:
    http://support.apple.com/kb/DL1572
    Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
    Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

  • Dreamweaver CS6 doesn't open files

    Hi Forum,
    I have installed DW CS6 from the cloud on my Mac. I have exported the sites from DW CS3, and then imported them in CS6.
    After first time installation, none of my files would open after double-clicking on them ( I allways got the 'design-notes', even if I have switched it off in the site preferences). I could only open them by using right-click -> Open with Dreamweaver
    After deleting DW6 and re-install, opening works with one site, but when switching to another site, the same anoying issue happens...
    Design notes pop-up and the document doesn't open, only when using right-click -> Open with Dreamweaver.
    Looks there is some kind off cache somewhere which is corrupted, but thats only a wild guess.
    Please help, because for the time being I am switching back using DW CS3.
    Regards Will

    Hi Nancy,
    its Mac OS X 10.8.2, and all associations are ok. ( Double clicking on a file in the Finder works ok ).
    In the meantime I have found the problem;
    After deleting the folders of the sites in Users/<name>/Library/Application Support/Dreamweaver CS6/en_US/Configuration/SiteCache, and restarting Dreamweaver, all works ok.
    And again, thanks for helping !
    Regards Will.

  • Dreamweaver CS6 does not open on iMac OSX 10.7.5 after running update.

    Updated Creative Suite CS5 to CS6 the other day. Installed on two computers (27" iMac i7 Oct 2009, and 2008 MacBook Pro 15"), everything worked fine. Ran the updates that Adobe Application Manager said were available. Worked fine on my laptop, but kept getting errors on my iMac. I had to go into terminal and give the installer sudo permissions to get it to run on the iMac, but it finally went. After updating, Dreamweaver no longer opens on my iMac (still works fine on my old MacBook Pro). It only bounces once in the doc - no splash screen, no opportunity to report a crash. I deleted preferences and cache to no avail. I then uninstalled Dreamweaver (using the installer, with remove preferences checked) and reinstalled it without running the update - it still won't open.

    Well, I always seem to come up with questions that stump the crowd and have to figure these things out for myself in the end, which I did.
    I logged in as root user (any alternative administrator account would work), and succesfully opened dreamweaver. I then copied all the preferences and support files to the main hard drive, where I retrieved them when I logged back into my user account. I then transferred those files to their respective places in the Library and Dreamweaver is now working again.

Maybe you are looking for