DW & FW 2004 Freeze after reinstall on Mac

The other day, I had to reformat my Mac and reinstall all
major software. However, I am unable to get DW or any of its
associated apps to run. When I try to reinstall DW Studio 2004, the
installer encounters an error and can't go on. When I try a second
time, all of the packages appear to be installed and I get a
message stating that the installation completed successfully.
However, when I try to start any of the apps, the dock icon bounces
a few times and then the app stops responding and I must "force
quit". I tried deleting all of the DW folders and then pulled them
in from my backup disk image that was created the day of the
reformat of the drive, but got the same result, when I tried to run
any of the apps. I also pulled in preference files and pplication
support files from backup and still get the same freeze.
Any ideas???

GurusInc.com wrote:
> The other day, I had to reformat my Mac and reinstall
all major software.
> However, I am unable to get DW or any of its associated
apps to run. When I try
> to reinstall DW Studio 2004, the installer encounters an
error and can't go on.
> When I try a second time, all of the packages appear to
be installed and I get
> a message stating that the installation completed
successfully. However, when I
> try to start any of the apps, the dock icon bounces a
few times and then the
> app stops responding and I must "force quit". I tried
deleting all of the DW
> folders and then pulled them in from my backup disk
image that was created the
> day of the reformat of the drive, but got the same
result, when I tried to run
> any of the apps. I also pulled in preference files and
pplication support files
> from backup and still get the same freeze.
>
> Any ideas???
>
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_18933
Mick

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        0x7fff82301000 -     0x7fff82377ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
        0x7fff82378000 -     0x7fff82378fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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        0x7fff89891000 -     0x7fff89891fff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff89940000 -     0x7fff89975fff  com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff89a37000 -     0x7fff89a8bfff  libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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        0x7fff89adb000 -     0x7fff89adbfff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff89adc000 -     0x7fff89c12fff  com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff89c7e000 -     0x7fff89c9bff7  com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff89c9c000 -     0x7fff89ca9fff  com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff89ffe000 -     0x7fff8a99ca27  com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff8a99d000 -     0x7fff8adcafff  libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff8ade7000 -     0x7fff8ade8ff7  libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff8ade9000 -     0x7fff8ae15ff7  com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff8ae24000 -     0x7fff8ae44fff  libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8b7aa000 -     0x7fff8b7aafff  com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff8b7ab000 -     0x7fff8b912fff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
        0x7fff8b913000 -     0x7fff8b917fff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
        0x7fff8b918000 -     0x7fff8b93cfff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8b93d000 -     0x7fff8b93dfff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
        0x7fff8b93e000 -     0x7fff8b97eff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
        0x7fff8b97f000 -     0x7fff8bc9bfff  com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff8bc9c000 -     0x7fff8bca1fff  libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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        0x7fff8c209000 -     0x7fff8c210fff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
        0x7fff8c213000 -     0x7fff8c370fff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff8c404000 -     0x7fff8c4a9fff  com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff8c4aa000 -     0x7fff8c544ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff8c545000 -     0x7fff8c545fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff8c546000 -     0x7fff8cb2afff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff8cb7f000 -     0x7fff8cd81fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
        0x7fff8cfae000 -     0x7fff8cfbdfff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8d0f9000 -     0x7fff8d1fbfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
        0x7fff8d1fc000 -     0x7fff8d2dbfff  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff8d2dc000 -     0x7fff8d328ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <131780ED-E8DD-3153-81F2-5FEC4F6554C2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff8d32c000 -     0x7fff8d354fff  com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
        0x7fff8d355000 -     0x7fff8d529ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8d55e000 -     0x7fff8d56cfff  com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff8d5cb000 -     0x7fff8d5d4ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff8d5d5000 -     0x7fff8d5e9ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff8d651000 -     0x7fff8d67aff7  com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff8d67b000 -     0x7fff8d67bfff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff8d67f000 -     0x7fff8d680fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
        0x7fff8d681000 -     0x7fff8d682fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
        0x7fff8d683000 -     0x7fff8d686fff  com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff8d693000 -     0x7fff8d6a9fff  libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff8de6e000 -     0x7fff8de80ff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
        0x7fff8de81000 -     0x7fff8ded9ff7  libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff8deda000 -     0x7fff8df70ff7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff8df87000 -     0x7fff8e00cff7  com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff8e00d000 -     0x7fff8e013fff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
        0x7fff8e052000 -     0x7fff8e2c6fff  com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff8e2c7000 -     0x7fff8e2d1ff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
        0x7fff8e311000 -     0x7fff8e315fff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
        0x7fff8e46e000 -     0x7fff8e4b0ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8e4b1000 -     0x7fff8e4f3fff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 2543
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=186.4M resident=125.9M(68%) swapped_out_or_unallocated=60.5M(32%)
    Writable regions: Total=1.0G written=1768K(0%) resident=4508K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG shared images                      128K
    CoreServices                         1784K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    MALLOC                               24.4M
    MALLOC guard page                      64K
    Memory tag=243                          4K
    SQLite page cache                     384K
    STACK GUARD                          56.0M
    Stack                                12.1M
    TC malloc                              48K
    VM_ALLOCATE                            68K
    __CI_BITMAP                            80K
    __DATA                               15.1M
    __IMAGE                               528K
    __LINKEDIT                           62.4M
    __TEXT                              124.1M
    __UNICODE                             544K
    mapped file                          24.7M
    shared memory                         312K
    ===========                        =======
    TOTAL                                 1.3G
    TOTAL, minus reserved VM space      322.6M
    Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.9f4
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363432385536314535363637460000
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363432385536314535363637460000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.15)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3250824AS  Q, 250.06 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-85J
    USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 3
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfd100000 / 2
    USB Device: KB700 Kinesis Freestyle, 0x058f  (Alcor Micro, Corp.), 0x9410, 0xfd120000 / 5
    USB Device: FreeAgent Go, 0x0bc2  (Seagate LLC), 0x2100, 0xfd110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x7d100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8240, 0x7d200000 / 3

    Hi,
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    Anoop

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    1    Rename caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
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    3    Rename new caps folder.
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                8 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1600 MHz ok
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        [not loaded]    com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
            /Library/Extensions
        [not loaded]    com.Elgato.Thunderbolt2DockChargingSupport (1.0.0 - SDK 10.10) [Click for support]
        [not loaded]    com.Elgato.ThunderboltDockChargingSupport (1.0.0 - SDK 10.10) [Click for support]
        [not loaded]    com.elgato.ElgatoThunderboltDockAudioRename (1.0.2 - SDK 10.10) [Click for support]
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        StartOuc: Path: /Library/StartupItems/StartOuc
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.acronis.acep.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.apple.spirecorder.plist
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Program  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        XtraFinder    Program  (/Applications/XtraFinder.app)
    Internet Plug-ins: ℹ️
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        nplastpass: Version: 3.1.77 - SDK 10.10 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 249.80 GB Disk used: 162.29 GB
        Destinations:
            Images [Network]
            Total size: 2.20 TB
            Total number of backups: 17
            Oldest backup: 2014-12-01 13:56:38 +0000
            Last backup: 2015-04-06 09:44:01 +0000
            Size of backup disk: Excellent
                Backup size 2.20 TB > (Disk size 249.80 GB X 3)
    Top Processes by CPU: ℹ️
            77%    mdworker(9)
             3%    WindowServer
             2%    fontd
             0%    Microsoft Lync
             0%    taskgated
    Top Processes by Memory: ℹ️
        820 MB    kernel_task
        377 MB    com.apple.WebKit.WebContent(5)
        360 MB    Microsoft Outlook
        246 MB    Dock
        164 MB    mdworker(9)
    Virtual Memory Information: ℹ️
        10.00 GB    Free RAM
        6.03 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 5, 2015, 11:13:37 AM    Self test - passed
    I'd be grateful for any help.

    Rid the MBP of CleanMyMac.  It may very well be the source of your problems.
    NO so called cleaning or performance applications should be installed in a Mac.  At best they will do nothing, at worst they can corrupt your system.
    Ciao.

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    Thanks for your help!

    Try to change the permission, take a look at this link, http://support.apple.com/kb/ht2963
    Also this link, http://osxdaily.com/2011/02/21/change-file-permissions-mac/

  • I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

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    Dave: I did the Microsoft Update two days before this happened, and rebooted as required.  I just created a new restore point and lauched Creative Cloud.  Now I get the famous white screen:
    It just sits and spins (been 10 minutes now). 
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    del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
    Unfortunately now, I get this (even after closing the above window):
    The process cannot access the file because it is being used by another process.
    So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
    Fortunately, the current apps seem to still work.  I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
    I will proceed with the updates, holding my breath.

  • After reinstalling MAC OS 10.6.8, config the permissions to read/write/no access, my MacMini [mid 2010] refuses to reboot. I tried to reboot in safe mode with fsck, but after the steps to be taken, it says fscs not done, root device is read only

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    Please help ??

    f.fromleiden wrote:
    After reinstalling MAC OS 10.6.8, I config the permissions to read/write/no access, my MacMini [mid 2010] refuses to reboot.
    How and where did you change which permissions? And what was the goal?
    Do you have a complete backup of your system? and more importantly data files?
    What happened that prompted the need to reinstall the 10.6.8 update?
    The immediate road forward would be to boot from the optical drive and revert the changes you made.
    What happens when you boot with the install cd and hold down C or hold down the option key?
    [Off topic: I've been to Leiden a few times ]

  • How to recover I photos from hard drive?  I was told by Apple tech to reinstall my MAC OS X Install DVD, after doing so all of my data has been wiped out.

    I had an issue with my Mac and called Apple the tech told me to reinstall my MAC OS X Install DVD.  I specifically asked if I needed to do a back up before doing so, I was told that it would not be necessary none of my data would be lost.  After installation everything was wiped out.  I am most concerned about retrieving my I photos.  Any suggestions would be greatly appreciated.
    Thank you.

    You did not do a reinstall but rather an Erase and Install. If you don't have a backup, which you should have already had, then you need to see the following:
    General File Recovery
    If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro.  Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.  Two free alternatives are Disk Drill and TestDisk.  Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
    The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
    Also visit The XLab FAQs and read the FAQ on Data Recovery.

  • Safari quits unexpectedly after reinstall Mac OS X 10.7

    Hello, I reinstalled Mac OS X 10.7.5 because i need downgrade Safarai from version 6.1 to version 6.05. But after reinstalling Mac OS X 10.7. Safari quits unexpectedly immediately after open app. I tryed make all updates but it doesn't help. Interesting is that Software Update doesn't show any update of Safari. It Look like the system have still installed the newest version of Sarafi. Bellow is crash report if someone can help me.
    Thanks
    Process:         Safari [374]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.7 (7534.57.7)
    Build Info:      WebBrowser-7534057007000000~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [134]
    Date/Time:       2014-02-05 19:48:47.004 +0100
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          704 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  7 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      623C2C57-374B-449D-9F5A-26197FFA24DE
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    Process Model:
    Single Web Process
    objc[374]: garbage collection is OFF
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
    *** First throw call stack:
              0   CoreFoundation                      0x00007fff8f131f56 __exceptionPreprocess + 198
              1   libobjc.A.dylib                     0x00007fff92a41d5e objc_exception_throw + 43
              2   CoreFoundation                      0x00007fff8f131d8a +[NSException raise:format:arguments:] + 106
              3   Foundation                          0x00007fff971b471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
              4   AppKit                              0x00007fff8e26b62b -[NSMenu itemAtIndex:] + 165
              5   AppKit                              0x00007fff8e26b784 -[NSMenu removeItemAtIndex:] + 63
              6   Safari                              0x000000010d9d83af -[AppController awakeFromNib] + 401
              7   CoreFoundation                      0x00007fff8f128fb1 -[NSObject performSelector:] + 49
              8   CoreFoundation                      0x00007fff8f128f32 -[NSSet makeObjectsPerformSelector:] + 274
              9   AppKit                              0x00007fff8e253347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
              10  AppKit                              0x00007fff8e2498bb loadNib + 322
              11  AppKit                              0x00007fff8e248db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
              12  AppKit                              0x00007fff8e248cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
              13  AppKit                              0x00007fff8e248c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
              14  AppKit                              0x00007fff8e4b9cd7 NSApplicationMain + 398
              15  Safari                              0x000000010dbbf1ec SafariMain + 266
              16  Safari                              0x000000010d9c9f24 Safari + 3876
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff8d3adce2 __pthread_kill + 10
    1   libsystem_c.dylib                       0x00007fff942947d2 pthread_kill + 95
    2   libsystem_c.dylib                       0x00007fff94285a7a abort + 143
    3   libc++abi.dylib                         0x00007fff94f107bc abort_message + 214
    4   libc++abi.dylib                         0x00007fff94f0dfcf default_terminate() + 28
    5   libobjc.A.dylib                         0x00007fff92a421b9 _objc_terminate + 94
    6   libc++abi.dylib                         0x00007fff94f0e001 safe_handler_caller(void (*)()) + 11
    7   libc++abi.dylib                         0x00007fff94f0e05c std::terminate() + 16
    8   libc++abi.dylib                         0x00007fff94f0f152 __cxa_throw + 114
    9   libobjc.A.dylib                         0x00007fff92a41e7a objc_exception_throw + 327
    10  com.apple.CoreFoundation                0x00007fff8f131d8a +[NSException raise:format:arguments:] + 106
    11  com.apple.Foundation                    0x00007fff971b471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
    12  com.apple.AppKit                        0x00007fff8e26b62b -[NSMenu itemAtIndex:] + 165
    13  com.apple.AppKit                        0x00007fff8e26b784 -[NSMenu removeItemAtIndex:] + 63
    14  com.apple.Safari.framework              0x000000010d9d83af -[AppController awakeFromNib] + 401
    15  com.apple.CoreFoundation                0x00007fff8f128fb1 -[NSObject performSelector:] + 49
    16  com.apple.CoreFoundation                0x00007fff8f128f32 -[NSSet makeObjectsPerformSelector:] + 274
    17  com.apple.AppKit                        0x00007fff8e253347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    18  com.apple.AppKit                        0x00007fff8e2498bb loadNib + 322
    19  com.apple.AppKit                        0x00007fff8e248db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    20  com.apple.AppKit                        0x00007fff8e248cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    21  com.apple.AppKit                        0x00007fff8e248c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    22  com.apple.AppKit                        0x00007fff8e4b9cd7 NSApplicationMain + 398
    23  com.apple.Safari.framework              0x000000010dbbf1ec SafariMain + 266
    24  com.apple.Safari                        0x000000010d9c9f24 0x10d9c9000 + 3876
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8d3ae7e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff91690786 _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff9168f316 _dispatch_mgr_thread + 54
    Thread 2:: Dispatch queue: com.apple.WebKit.ProcessLauncher
    0   com.apple.JavaScriptCore                0x000000010e2a5b10 ***::StringImpl::startsWith(char const*, unsigned int, bool) const + 0
    1   com.apple.WebKit2                       0x000000010e9d4904 WebKit::DynamicLinkerEnvironmentExtractor::processEnvironmentVariable(char const*) + 96
    2   com.apple.WebKit2                       0x000000010e9d4742 WebKit::DynamicLinkerEnvironmentExtractor::processLoadCommand(void const*, unsigned long, bool) + 330
    3   com.apple.WebKit2                       0x000000010e9d45d3 WebKit::DynamicLinkerEnvironmentExtractor::processLoadCommands(void const*, unsigned long, int, bool) + 55
    4   com.apple.WebKit2                       0x000000010e9d4530 WebKit::DynamicLinkerEnvironmentExtractor::processSingleArchitecture(void const*, unsigned long) + 156
    5   com.apple.WebKit2                       0x000000010ea68302 WebKit::DynamicLinkerEnvironmentExtractor::processFatFile(void const*, unsigned long) + 112
    6   com.apple.WebKit2                       0x000000010e9d442c WebKit::DynamicLinkerEnvironmentExtractor::DynamicLinkerEnvironmentExtractor(NS String*, int) + 160
    7   com.apple.WebKit2                       0x000000010e9d8d28 _ZN6WebKitL27addDYLDEnvironmentAdditionsERKNS_15ProcessLauncher13LaunchOptionsE bRNS_20EnvironmentVariablesE + 90
    8   com.apple.WebKit2                       0x000000010e974cc6 WebKit::ProcessLauncher::launchProcess() + 598
    9   com.apple.WebKit2                       0x000000010e967664 ___ZN9WorkQueue8dispatchERKN3***8FunctionIFvvEEE_block_invoke + 20
    10  libdispatch.dylib                       0x00007fff9168ea82 _dispatch_call_block_and_release + 18
    11  libdispatch.dylib                       0x00007fff916902d2 _dispatch_queue_drain + 264
    12  libdispatch.dylib                       0x00007fff9169012e _dispatch_queue_invoke + 54
    13  libdispatch.dylib                       0x00007fff9168f928 _dispatch_worker_thread2 + 198
    14  libsystem_c.dylib                       0x00007fff942943da _pthread_wqthread + 316
    15  libsystem_c.dylib                       0x00007fff94295b85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8d3ae192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff94294594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff94295b85 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x00007fff8d3adbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff94296274 _pthread_cond_wait + 840
    2   com.apple.WebCore                       0x000000010eda911b WebCore::IconDatabase::syncThreadMainLoop() + 491
    3   com.apple.WebCore                       0x000000010eda5d2f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
    4   com.apple.JavaScriptCore                0x000000010e2743df _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff942928bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff94295b75 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff8d3ae192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff94294594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff94295b85 start_wqthread + 13
    Thread 6:: CoreAnimation render server
    0   libsystem_kernel.dylib                  0x00007fff8d3ac67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8d3abd71 mach_msg + 73
    2   com.apple.QuartzCore                    0x00007fff90bb6df5 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore                    0x00007fff90bb6d35 thread_fun + 24
    4   libsystem_c.dylib                       0x00007fff942928bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff94295b75 thread_start + 13
    Thread 7:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff8d3ac67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8d3abd71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f0be50c __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f0c6c74 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f0c6486 CFRunLoopRunSpecific + 230
    5   com.apple.Foundation                    0x00007fff9714efd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
    6   com.apple.Foundation                    0x00007fff9714372a -[NSThread main] + 68
    7   com.apple.Foundation                    0x00007fff971436a2 __NSThread__main__ + 1575
    8   libsystem_c.dylib                       0x00007fff942928bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff94295b75 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff6d5c73f8  rdx: 0x0000000000000000
    rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff6d5c7420  rsp: 0x00007fff6d5c73f8
      r8: 0x00007fff7bc1dfb8   r9: 0x00007fff6d5c6e88  r10: 0x00007fff8d3add0a  r11: 0x0000000000000246
    r12: 0x00007fe6ba420ce0  r13: 0x000000000000000b  r14: 0x00007fff7bc20960  r15: 0x00007fff6d5c7570
    rip: 0x00007fff8d3adce2  rfl: 0x0000000000000246  cr2: 0x00007fe6b903b7fe
    Logical CPU: 0
    Binary Images:
          0x10d9c9000 -        0x10d9c9fff  com.apple.Safari (5.1.7 - 7534.57.7) <72510CA8-DEAF-3CA8-A9EC-C6FB872CE6E4> /Applications/Safari.app/Contents/MacOS/Safari
          0x10d9ce000 -        0x10df08ff7  com.apple.Safari.framework (7537 - 7537.73.11) <0DA6DC5B-C977-3742-BC5E-F16F48A8386B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
          0x10e26b000 -        0x10e611ff7  com.apple.JavaScriptCore (7537 - 7537.73.10) <C2EDE99B-C7AA-3D74-8F50-3D108AC6DBEC> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
          0x10e707000 -        0x10e86bff7  com.apple.WebKit (7537 - 7537.73.11) <BE58C806-DAD4-3A78-958E-5A9D075A70F4> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
          0x10e962000 -        0x10ebcafff  com.apple.WebKit2 (7537 - 7537.73.11) <ADBE17E6-F45E-340B-9172-09C9E25389E9> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
          0x10eda0000 -        0x10fe46fff  com.apple.WebCore (7537 - 7537.73.13) <75120E63-7CE5-3C84-8AAE-5C87CC8B37EE> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
       0x7fff6d5c9000 -     0x7fff6d5fdbaf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
       0x7fff8ab31000 -     0x7fff8ab31fff  com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
       0x7fff8ab32000 -     0x7fff8ac8ffff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
       0x7fff8ac90000 -     0x7fff8ac92fff  libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
       0x7fff8b066000 -     0x7fff8b2dafff  com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
       0x7fff8b6ea000 -     0x7fff8b736ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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       0x7fff92cf0000 -     0x7fff92d0dff7  com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
       0x7fff92d0e000 -     0x7fff92d2bfff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
       0x7fff92d45000 -     0x7fff92d47fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
       0x7fff92d48000 -     0x7fff92d4bfff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
       0x7fff92ddb000 -     0x7fff92e03fff  com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
       0x7fff92e68000 -     0x7fff92e68fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
       0x7fff92ea2000 -     0x7fff92ea6ff7  com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
       0x7fff92ea7000 -     0x7fff931d3fff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
       0x7fff931d4000 -     0x7fff933d6fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
       0x7fff933d7000 -     0x7fff93d75a27  com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
       0x7fff93d76000 -     0x7fff93d77fff  libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
       0x7fff93d78000 -     0x7fff93dbafff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
       0x7fff93dbb000 -     0x7fff93dbefff  com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
       0x7fff93dbf000 -     0x7fff93dcaff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
       0x7fff93dcb000 -     0x7fff93dccff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
    *The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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