DW serial cant deactivate old one so can't install on new machine

Hi
I have spoken to adobe about this already; the problem is known. Basically they say I need to ring when I have my software installed on the new machine. The software is registered to me but it has been installed on older dead machines, so I can't deactivate.  I am in New zealand and the wait on the phone for the US is 30 - 40 minutes which is kind of pricey. Can I resolve this anyother way? I have tried to call adobe NZ but without success.
thanks Matt

Mattashsit you will need to contact the support team as there is to much personal information which needs to be exchanged to resolve the issue in a public forum.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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