Dwg files are not being recognized in Adobe Ilustrator CS6

I have  a client that recently upgraded to Adobe Illustrator CS6 ver 16.0.0.0 and cannot open dwg files through the application. Has  anyone seen this issue or have a fix?
Thank you
cgervasio

DWG files from where? Using what DWG format/ flavor? What system? What else? You need to be much more specific.
Mylenium

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