DX735 system restore to in-box. Won't install Windows Touch.

Restored my system, Windows 7, right back as it was in the box. Now I cannot download the Windows Touch Screen package. It ran before I reformatted. Now I get this message.
To install Microsoft Touch Pack for Windows 7 you need a computer with a touchscreen that supports at least two simultaneous touch points.
I do not have the "earth" program installed, and I do have Active X.

Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.
How did you return it to out-of-box conditions?
- Peter

Similar Messages

Adobe AIR won't install - Windows 7 Ultimate x64

"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
I used Microsoft's Installation Cleanup Utility and that didn't work to "un-confuse" the installer either.
Do you have any more suggestions?
Adobe AIR came with the HTC Sync program for my phone, which appears to have dependencies on it where it won't completely work without it.
Thanks in advance for any input.
ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.

I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
From: artrose54 <[email protected]>
To: Sandra Buchin <[email protected]>
Sent: Sunday, June 26, 2011 12:37 PM
Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
Hi everyone,
Here is the fix that worked for me,
You need to go to start run and type in regedit
now press ctrl+f for find and type in "adobe air" without the quotes then click find next
the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
I then rebooted the computer and ran adobe air installation
and it worked with out a problem
The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
If u r not sure of editing the registry then maybe you know someone that can help you
I hope this helps you out it worked for me

HT4528 My iPhone 4s would not sync - it kept canceling. I backed it up and did a full system restore. Now it won't restore my apps. It starts on 1 of 51 and then tells me it's canceling sync and it stops. My apps are all black. How do I fix this?

My iPhone 4S kept canceling while syncing. In the Apple support communities, it was recommended that I do a full system restore. I backed the phone up and did the restore. Now it won't finish the restore process. It gets to where it will restore the apps and it says "copying 1 of 51", and then it cancels the sync. I have no apps on the phone - they are all black and they say "waiting". How do I get the apps reloaded on the phone? Do I have to delete them all and redownload them? I'm not even sure that will work. Do I go to Verizon and ask if they can fix it? Any suggestions?

robsta_1980 wrote:
...- no laptop, no desktop, just my iPhone! How can I get my songs back?
Download Past Purchases
http://support.apple.com/kb/HT2519

Surprised by the horrible FF29 update, I tried system restore, and it completely obliterated my install. Is there an easy way to repair this?

I wasn't pleased with the auto-update to 29. So I figured I'd roll back to 28 until I had more time to look into the various quirks and whatnot of the new update. Well, in my haste, I didn't really research the best way of doing this and opted for a system restore.
Now my browser install is completely effed. It won't launch at all, and when I attempt to uninstall (via the app or by using the control panel) it does absolutely nothing. Is there (simply) some new file that is causing this problem (and can be removed)? Or is the entire install wrecked? Since uninstalling doesn't seem to be working, will I need to re-install over the top of it? Will I have to go in and manually pull files/folders in order to re-install?
What are my options?

I actually gave you the wrong instructions:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>

Restored iPod, and it won't install the 5.0 update. What can i do?

I restored my ipod for the most recent update from 4.0 to 5.0 and it won't install the software, it just keeps freezing at exactly the same point each and every time.

At what stage does it freeze? What is showing in the status bar?
This may be applicable:
Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
From:
http://support.apple.com/kb/TS3694

Firefox will not run after System restore or running in compatibility mode for windows 98. How do I fix this? I already tried all other solutions on this site.

I was running Firefox fine just yesterday. I screwed up the registry a litle while removing an installed program completely, so I restored the system and everything appeared to work fine. I then decided to play an old video game, Return to Krondor, which was made back in 1998, so I ran the program with no other programs running in compatibility for windows 98. After finishing the game, I closed it and put the computer in hibernation mode. I come back today and firefox will not run at all. It is not running in the background and there are no programs running. There are no services running which could interfere with it. I think somehow Firefox may think I'm in compatibility mode still, but I have no idea.
I'm running windows Vista 32 - bit with an AMD 2.4ghz processor, 4gb ram on an Emachine computer. I have already tried system restore, restart, processes etc. Nothing works. I can still run Internet explorer and all other programs.

The person that I was assisting, has Windows 7 which has 64 bit system. Her browser was IE 10.
Was IE11 ever offered (or installed) via Windows Update?
Is her computer currently fully-patched at Windows Update?
Is Adobe Shockwave Player v12.1 (or higher) installed on her computer?
Is Adobe Flash Player v15.0.0.189 (or higher) installed on her computer?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Troubleshoot Shockwave Player installation for Windows
http://kb2.adobe.com/cps/403/kb403264.html
You will find support for Shockwave Player in this forum:
http://forums.adobe.com/community/webplayers/webplayers_shockwave
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft

K8T Neo Won't install Windows XP - Linux works fine

OK, i just installed this MOBO, and I'm having a big problem. It boots up fine, finds everything in the BIOS, but it won't run or install Windows. I tried just using my old Windows XP install to begin with. I would get a stop error before the Loading Windows screen even came up. It wouldn't run in safe mode either. I don't remember exactly what the stop error was anymore. I then booted into Linux, and it runs fine. So, I decided to reinstall Windows. I put the CD in, it says press any key to boot from CD, and then it says "Checking hardware configuration" or something like that and freezes right there without giving an error. I have to manually reset the computer.
I tried deleting the Windows partition and running setup again with the same results. I even tried booting from a copy of the Windows disk, and tried installing Windows XP 64-bit edition as well. Same results with both. I reinstalled Linux because I messed up the boot record when I deleted the Windows partition, and the Linux install went flawlessly.
I have tried disabling SATA, USB, parallel ports, serial ports... everything I could think of in the BIOS. I've tried it with PnP OS support turned on and off. I've tried loosening the RAM settings as far as I can. Nothing seems to work.
It's obviously not a CD-ROM issue, because Linux installs fine. I've also tried multiple drives and media. Linux is also installed on the same HDD as the Windows partiton, so it shouldn't be a HDD problem. I've also tried swapping my Radeon 9800 out with a GeForce Ti 4600, and I've tried swapping the PSU supply out with another (although the other was only 250W).
For the life of me, I can't figure out what the problem may be. Anyone have any ideas?
- TIA

I really don't think it has anything to do with the PSU. I've been using this PSU for over 6 months now on this system (had a Soyo K8USA Dragon Ultra in there before... otherwise the same system) I've never had a problem, and I usually have a lot of crap running at once, e.g. DVD ripping/burning, file sharing, gaming, word processing, programming, browsing, etc., etc. Granted, it's not the best PSU in the world, but it gets the job done quite well. Also, now that Windows is installed, the problem has not reoccured.
The only thing I have noticed is that it takes quite a while to load the Windows loading screen now. This screen should come up almost immediately. Instead, there is about 30 seconds or so of waiting where all I see is a blank screen. Afterwards, everything runs fine. I have disabled the "show list of operating systems" option in Windows so that's not the issue.

My Macbook pro won't install Windows 7, My Macbook pro won't install Windows 7

Hi, I've been trying to install Windows 7 on my Macbook pro, with no luck. I have been able to create a Windows Partition via Bootcamp. And after the Windows 7 installation guide started to expand my Windows files, my Windows 7 CD suddenly stopped spinning. And after a while, the installation guide said that Windows couldn't be installed. And I had to turn off my Mac.

I would highly suggest restoring your Mac to factory settings. Back up all files on externL hard drive first. Then let the be the first thing u do. Should resolve issues. If computer is older and has been running under a certain operating system for a period of time it may not like the partition or may have corrupted files that restoring will wipe clean

MacBook Pro Retina won't install windows 7 64bit

Hi guys, i'm tryng to install windows 7 64bit but no success till now. I'm using an updated version ( service pack 1 integrated) when windows loads i can't install it on the bootcamp partition because it says"windows needs an ntfs partition to install" . Then i cancel that partition, create one new ntfs one, and try to install.... then windows tells me "Impossible to create a new system partition or locate an existing system partition. For further information, look at the program's registry files"
It seems to be an error caused by a defective driver of the controller of the hard disk.... so the controller of the ssd. Or is it something else? how can i install windows via bootcamp on the new macbook pro with retina display?

you format the FAT/MSDOS to NTFS inside the Windows installer.
Windows installer: Advanced Options tab.
You don't create, you just use the one "BOOTCAMP" that was created by Boot Camp Assistant.
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
The Boot Camp Assistant can burn Boot Camp software (drivers) to a DVD or copy it to a USB storage device, such as a flash drive or hard drive. These are the only media you can use to install Boot Camp software.
https://support.apple.com/kb/HT4569
Installation Guide Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
http://www.apple.com/support/bootcamp/

Lion Bootcamp won't install Windows 7 Professional

I have a fresh install of Lion on my iMac and have been trying to install Windows 7 Professional using Bootcamp 4.0. Here's what I've done.
1) Loaded bootcamp and followed the instructions to partition the drive. Split the 500GB drive so the Mac would have approximately 300GB and Win7 would have 200GB. Then bootcamp asked me to insert my Win7 disk which I did and click "Install now". I did so and it rebooted. Upon rebooting my iMac says "No bootable device. Insert boot disk and press any key". However, the Win7 install disk is already in the drive.
After reading on forums I've tried the following but still to no avail.
2) I reboot the computer while holding down the "C" key. Occassionally when I do this the Installation will start and I make it to the Windows activation screen where it asks where I want to install the OS. I select "advanced" and go ahead and select "format" the Bootcamp drive and it takes about 10 seconds to format. Then I proceed with the install. It comes to the screen where it says "Expanding Windows Activated Files" and it shows a 0% and just hangs there. On one occasion when I was in the beginning stages of the install program it stopped and asked me to insert a disk to install a driver for the disk drive. From what I can tell it's like the mac isn't finding and reading the DVD files properly. And sometimes it works for a while and but after a bit it just craps out. Before Lion I had Snow Lepoard and using Bootcamp 3.2 i was able to install Win7 with no problems.
3) One last thing. So after messing with Lion I became frustrated and thought I'm just going to go back to SL. So I pulled out my SL disk and went ahead and did a full SL install. However, when I went into Bootcamp (v3.2 or whatever version comes with SL) it would not allow me to partition my Hard drive. Some error comes up and I can't remember exactly what the error said. But after doing more research on the web I found the problem. It's that Lion installs another hidden partition on my drive which I can't seem to remove. Even when I used disk utilities and formatted the drive before installing SL the hidden Lion recovery partition is still there. So now I can't seem to go back to a clean install of SL to get bootcamp and Win7 working again.
Any help here is much appreciated.
Thanks
Steven

Does fdisk work? Something like 'sudo fdisk -a hfs'? Or maybe 'fdisk -i' first. You see, I'm guessing here.
If you get the unmount error: would 'umount -Af' from USB work? You probably tried that already.
If this all fails, the next step _I_ would take, would be plugging the disk into a Linux box nearby and check the disk there.
Also interesting:
http://blog.gete.net/2011/07/30/lion-diskmaker-1-1-est-disponible/
(scroll down to a post from MILE)

Im practically a novice to Mac Operating systems but just bought a MacBook pro, installing windows through boot camp on the system I cannot access apple operating systems what do I do

i tried to install windows 7 through the Boot Camp provision on my MacBook Pro which was successful but cant have access to Apple operating system its booting from windows only

Thanks very much knucklesmac, Im from Ghana I first bought my Ipad 2 in Calgary 27 Sept 211, Ive since loved apple products but Im not a computer geek, but would certainly love to be one Im ok with windows though.
Now the partition I craeted through windows was too small, not only that the widow 7 cd refused to come out.whats the next move, i wish to be initiiated into the apple cult the machines are sleek and beautiful

My windows 8 system in my Dell computer won't install iTunes

Why won't iTunes install on my Windows 8 system?

Make sure you are using a rear USB port on your computer and disconnect all other USB devices except your mouse and keyboard
http://docs.info.apple.com/article.html?artnum=93499

Restoring itunes library after OP system restore with user file backup option in Windows Vista

Trojan virus hit my computer and we had to restore for a backup. I had to redownload iTunes program, and my songs are not in there. And the songs that were in my original itunes library were saved to my computer, but when i try to open them, itunes opens, but nothing happens. Please help with this! If I synch my ipod to my computer, to the new itunes, will it wipe verything on my ipod, or will it tell me that there are things that are on my ipod that are not in my itunes library and it will ask if I want to transfer them? PLEASE HELP WITH THIS!!!!!

Try this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
This will move the contents of the iPod to your computer. and sync the iPod to the computer.
It appears to me that something is wrong/corrupt with your music backup.

New Hard drive - won't install windows from recovery disc

I am having an issue with my Satellite L505D-S5965. I replaced the hard drive (upgraded from 250 to 500GB) due to issues with the old one (which had been replaced once already) and am using the recovery disc I made before my other hard drive crashed. When I boot the computer, it says it is loading Windows files, asks for country, etc., but then doesn't display an operating system to choose and asks me to choose drivers. I can't restore it from a system image because I kept getting an error on the old drive when I tried to create one. When I've checked, it says that Windows isn't installed on the computer. I checked the BIOS and it is recognizing the new hard drive. I have also tried booting it up from the DVD/CD using the set of disks I created after I got my new hard drive previously, but it doesn't seem to even recognize them and I can't get to the Toshiba Recovery Wizard. I would order the Toshiba Recovery Media, but with the issues I'm having, I'm not sure that is the fix. I'd hate to be out another $30 on an old computer (since we also had to replace the mother board in the past few months) if I'm not sure that will cure the problem.

Satellite L505D-S5965
Downloads here.
The usual problem is restoring to a drive with advanced-format technology. Nearly all the new drives use it. See this message from three years ago.
See this message for early installation of the driver.
Intel Rapid Storage Technology
-Jerry

Flash won't install window 7 64 bit

I have had two days worth of headaches trying to fix this. I have the following
Windows 7 64 bit
IE 8
spyware doctor anti-virus
Apparently Adobe updated itself a couple of days ago, and Now I have this Flash Player problem. Everything worked fine until then.
I need some clear concise instuctions on how to fix this. I have tried the uninstall, and the reinstall and looked in the windows folder and tried to find the 32 bit IE somewhere on my computer and have found nothing.
So I've had it, I'm not happy, in fact I am down right mad. Please someone help fix this. Thank You

Hi, I understand you have the Win7/64bit/IE8. Firefox(FF) you say is working, which you installed Flash Player using the 32bit. Flash Player will install and has been installed and is being installed in Win7/64bit. But you can't use the 64bit browser to do so, neither in IE or FF or Chrome or any other browser that Flash Player supports.
If you got the prompt from Adobe Flash Player on your Desktop and it installed, did you Reboot(restart) after it was completed? Also, Using IE, go the the ALL manage add ons and look for Shockwave Flash Object..ActiveX Control...
Flash10e.ocx version 10.0.45.2 and make sure that it listed and it is Enabled. This Control works with your Flash files for IE. Just as the SWF vs 10.0.45.2 plug-in for FF does.
If you did not get the Flash Player prompt from Adobe and did an Install manually, then using IE you would have had to use the Adobe Uninstaller first. There are certain procedures and sometimes when Installing Flash Player, a Firewall, an Anti-Virus program, too high of security settings for IE will block the Install of the needed ActiveX Control.
If Firefox used ActiveX Controls as IE does, you would have had the same problem. FF uses plug-ins so there is a difference.
If you want to get Flash Player Installed successfully, then these variables need to be considered.
If no one with Win7/IE8/64bit systems were able to install Adobe Flash Player, then I would agree that Adobe needs to fix something. However, that is not the case.
There are many reasons that you were not successful, but blaming Adobe won't get FP installed.
Thanks,
eidnolb

DX735 system restore to in-box. Won't install Windows Touch.

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