Dynadock V system tray icon has vanished
I have had a Dynadock V since February, 2012. Recently, the system tray icon vanished. Because it's not there, I can't undock to take my laptop somewhere else. I have to shut down the laptop and then I figure it's safe to unplug the dynadock. I've searched for help on the Toshiba website, and all I get is the statement that the icon won't be present unless the computer is connected and a monitor is attached to the dynadock. Well, the computer IS connected and I'm right now watching the monitor connected via the dynadock. But no icon that lets me undock. The users manual clearly says not to disconnect the cable without undocking, and suggests clicking the "show hidden icons button." I've done that, and the icon is not there. Does anybody know what's going on and how to fix it? Thanks in advance.
Nancy
Solved!
Go to Solution.
Solution. After messing around with this for way too many hours, I've found a fix. Maybe it can help someone else.
In Windows Explorer, I found the application that puts the icon in the tray. In my case (Windows 7) it was located at C:/Program Files/TOSHIBA/Dynadock_II/TosDockApp.exe. Double clicking that put the icon in the tray, but it would be gone the next time I rebooted.
It needed to be in the Startup folder. I'm guessing that once upon a time it was there and got removed for some unknown reason. (a Windows update?) Right clicked on the application, clicked "Create Shortcut," clicked Yes to placing it on desktop. Then used the Start button, All Programs, and found Startup in the list. Right click, Open. Maneuevered the window so I could see the desktop simultaneously, and dragged the shortcut from the desktop to the list of files on the right side of the Startup window.
This solution has survived one computer restart, so I'm hoping it will last.
By the way, copying the application and pasting it in the startup folder didn't work. I had to make the shortcut.
And Toshiba, if you're listening, I'm still ticked off. Someone in Customer Support should have been able to help me with this. Or it should have been on a troubleshooting page. I've been struggling to find a solution to this problem for months. It wasn't hard -- just not obvious to someone (me) who doesn't work with this software everyday.
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