Dynamic Link Media Server error in PS CS6

I've just installed PS CS6 Extended 32 and 64 bit versions 13.0.1 on a new PC running Windows 7.
If I try to open a video I get an error message:
When I click Continue I get this:
And finally this ...
Can anyone help me fix this please?
Thanks,
Mike

Thanks for your quick response.
Your first question is a bit puzzling! The CS6 installation disk contains 32 and 64 bit versions of the program and I installed both. I believe this is the usual procedure ...
As for your other questions:
1. I didn't modify the default installation paths, although subsequently I moved the scratchfile location to another drive to overcome the directory protection bug in CS6.
2. The videos are standard MOV format from my Canon digital camera. I only imported one at a time and they are relatively small (a few tens of MB).
Yes, I tried rebooting but that didn't help.
Since I posted my question I found that unchecking "Use Graphics Processor" in the Preferences dialog has stopped the error ocurring. Why should this be? My processor is an AMD A4-300 with Radeon HD6410D GPU.
Mike

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