Dynamic Link Media Server error - lost video reference file and can't replace

I've had this problem twice in the last 4 days and both times it's coincided with an internet drop-out in the office. I've imported an uncompressed QT .mov into Audition CC, splitting the video and audio tracks, and added both to a multitrack session. I'm using the video reference track to sync SFX to an animation. The problem is that the video track stops playing in the video window, and Audition crashes. We've had problems with our internet connection and this problem occured when the internet dropped out. I wait for the internet to come back online and restart Audition, and get the following message:
"This file can only be imported using the Dynamic Link Media Server process, but it is still starting and cannot yet be used. Please wait while the process initializes and we import the selected files."
The app takes 30 seconds to load and my video reference track has disappeared and is labelled "Offline". I can't replace it in the multitrack timeline, even if I try to reimport the original .mov file into the project it only displays the file as audio with no video. I'm not using Premier and don't need to sync between apps, I just need Audition to recognise a video track on my local hard drive.
FYI: I'm running OS X 10.9.1 with Audition CC and have turned on "Enable DMLS Format support" in preferences.
Any help would be much appreciated as I'm thinking of reverting to Ableton!

Terry Anglepoise wrote:
Is this DMLS update ok for CC apps? RE: 10.9.1, looks like that update is for Mac Pro late 2013 machines, I'm running off a Mac Pro from 2010. Sounds like it wont be compatible?
On the 'about' link it says at the top "The OS X Mavericks v10.9.1 Update is recommended for all OS X Mavericks users." Sounds pretty unequivocal to me. You'd need absolute confirmation from Durin, but I can't on the face of it see why the latest version of DMLS wouldn't be compatible with the previous version - IOW, it should be fine. If either isn't, then they should refuse to install. But with the way that Apple has screwed up Mavericks, in all honesty, all bets are off about that, and I'm glad that I'm a W7 PC user.
I've wasted quite a lot of time lately fixing several ridiculous problems with Macs, including Mountain Lion's amazing ability to trash Wifi, etc, and quite frankly, I'm not impressed with them at all. So it's not blind prejudice, or even blatent bias this time either - FWIW I'm similarly underwhelmed with Windows 8.

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