Dynamic Survey determination in Complaint document
Hi,
Is it possible to dynamically determine a survey in a service complaint transaction type? There is the standard determination configuration rules but I'm looking for a dynamic way to select a survey based on for example the user status in a transaction. Is there a BADI or something like that?
Thanks,
Patrick
Hi Patrick,
have you found a solution for this issue? I'm having the same requirement and am currently looking for a solution.
Thank you!
Regards
Marko
Similar Messages
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Pricing procedure determination for complaint document with reference to billing
Hello Guys,
I am configuring complaint process for project purpose and I got stuck. I need to change the pricing procedure which is determined for complaint
document . Right now the pricing procedure is copied from Billing Document for which complaint refers to.
I am searching a place in configuration where I could change the pricing procedure determination for complaint document with reference to billing doc.
Could you please advise where I can find it ?
Thank you in advance!
Br,
FredericHello Frederic,
I would check the following in SPRO:
- CRM
- Basic Functions
- Pricing
- Pricing in the Business Transaction
- Determine Pricing Procedures
Here the pricing procedure depends on sales organization, division, distribution channel, document pricing procedure and and customer pricing procdure.
Best regards,
Thomas Wagner -
Criteria set for survey determination in Complaints
Hi,
Is there anyway to customize the criteria set for survey determination in complaints?
The field is in IMG activity > CRM > Transaction > Settings for Complaints > Questionnaire for Complaints > Define Determination for Questionnaires. But I can't find no IMG activity to set this criteria field for complaints.
Any ideas?
Susana MessiasCRM Survey: Criteria Set ID
In this field, you can narrow down the determination criteria for the determination rule further. For example, you can specifiy a particular system status which the transaction must have. The determination criteria you define depends on the transaction you are working in: the determination criteria for activities is different than that for opportunities or leads. You define the further determination criteria in another Customizing activity, depending on your application.
I guess criteria sets are not available for complaint questionnaires but only for activities. You may try maintaining the criteria set settings under settings for activities and see if it reflects. Not sure though
<b> <i> Julius Pereira </i> </b> -
User exit for dynamic layout determination
Hello,
I would to know user exit name for dynamic layout determination for output type of Invoice and Order confirmation.
My user exit should get fired when user press the print preview button in VF03/VA03.
Regards,
Vimal NairHi
I dont' think you need a user exit, but you should manage that directly in print program.
Infact you can choose which output type has to be or not to be loaded in a document by an user exit.
But only in print program you can know if the user has choosen print or print preview.
So check in TNAPR which print program are used for orders or invoice and change them or, if they are std program, you can copy them before changing them.
After calling the sapscript (fm OPEN_FORM) or smartform you can know if user press printpreview by reading the structure of export (like ITCPP for example).
Max
Message was edited by: max bianchi -
Error during material determination for sales document item - RRB
Hi
Iam getting following error when trying to create a billing request using DP91.
Error during material determination for sales document item 40001560/000010
Message no. AD01155
Diagnosis
An error occured during material determination for a dynamic item.
System Response
The system cannot perform the function.
Procedure
Check in the profile being used whether its characteristic allows the assignment of a material to each dynamic item.
I have checked my DIP profile using ODP02 there are no errors in it, I have created a Setid and assigned it to costing element in selection criteria and material determination criteria.
Material origin is checked in costing tab in material master.
Appreciate help in resolving this.
thanks,
VaishnaviHi Vaishnavi
The error which you are getting is related to costing.So kindly reach your FI Consultant
please check the following links which may help you.Also check the link that has been provided my Lakshmipathi
ERROR AT DP90 TRANSACTION
Regards
Srinath -
How to get a dynamic receiver determination based on a table an SAP PI ABAP Stack
Hello folks,
currently I get stuck dealing with a problem about the receiver determination. Let me first describe the Problem: We are using to different SAP ERP- backend system in our test enviroment. But only of this systems is marked as current "actuall" test system. Every once in a while we need to switch between these two systems and mark the other one as the actual test system.
This is the point were it get's a little bit time consuming for me: We have about 50 interfaces were I need to change the receiver from test system A to test system B or vice versa. So I thought about creating a more dynamic way to determine the actual test system:
Therefore I have created a table on the ABAP stack of our PI (7.31 double stack) with just one field that holds the current test system. Now I would like to create a dynamic receiver determination where I call the RFC-function RFC_READ_TABLE. But how can I acess a table from the grapchical mapping of the pi which is stored on the PI?
Is there mybe another fundamental way to retrieve the actuall test system within the mapping?You can go for enhanced receiver determination, where in you can determine the receiver system using a graphical mapping.
Now in that graphical mapping, use the standard function " RFC Look up" and make a call to bapi and get the actual receiver system.
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40b64ca6-b1e3-2b10-4c9b-c48234ccea35?QuickLink=index&…
Step by Step guide to Explain Enhanced Receiver Determination - Application Server Infrastructure - SCN Wiki -
Customer/vendor could not be determined for intermediate document
does any one know how to solve this problem, i got this error for an inbound idoc 820 (remmitance advice).
Hi rob,
Message no. FD017
This is the following message:
Customer/vendor could not be determined for intermediate document 0000000000047039
Message no. FD017
Diagnosis
Several procedures are defined for determining the partner (customer or vendor):
1. The customer/vendor can send his/her account number (the account
number in our system) in the address segment.
2. The customer/vendor can send his/her account number (our number at
the customer or vendor) in the address segment.
3. Only the name in the address segment clearly identifies the
customer/vendor. In this case you can create an allocation within
intermediate document customizing (IDoc base -> Control -> Forward
inbound).
4. The customer/vendor is determined using his/her bank details (only
for the "INVOIC01" intermediate document type).
5. The customer/vendor is taken from the control record of the
intermediate document.
For 1.-3.: One of the address segments with the partner functions
"II", "RS", "SU", 'SE' ("INV_ID01"), or "RS" or
"LF" ("INVOIC01") is used for determining the
customer/vendor.
Procedure
Create the customer or vendor within Financial Accounting or maintain his/her bank details.
Create customer - Proceed
Customer bank details - Proceed
Create vendor - Proceed
Vendor bank details - Proceed
If the customer/vendor can only be determined using his/her name, create a record within intermediate document customizing with
logical address = name, application = "FI" or "MM" and physical target in the SAP system = customer number/vendor number.
Proceed -
Dynamic receiver Determination for Sync Scenario??
Hello Experts,
I have a SOAP -> Xi -> R3 sync scenario i,e, R3 to send back response to SOAP client.
Also I need the Dynamic receiver determination.
When I try to create the Interface Mapping, I get the error:
"Interface modi are different. "
Source interface MI_My_sync_iface is synchronous.
Target interface ReceiverDetermination | http://sap.com/xi/XI/System is asynchronous
I coud find few threads on forum related to this but i think there is no clear solution provided.
I do not wanna use BPM.
Please suggest.
Thanks in Advance!
Appropriate point will be awarded.> So when I try to define a interface Mapping using a Sync interface as Source and Async interface as target, XI does not allow me to do so.
You are getting this error because in Interface mapping when you use sync source then it generates request and response tab so if at target side if you put anync interface then definetly it will go into error. You have to make both the interfaces as sync.
BTW, after getting the message in R3, how are processing the message? Are you using sync proxy??
You can solve the problem by creating one additional message interface of type inbound-asyn. Use this additional Message interfce in your Interface Determination. And create additional Receiver Agreement to deliver the message to it's destination.
Note: When you careate additional Interface Determination then you have to chose the response message interface (Sync message interface which returns the response from R3) as a source.
Regards,
Sarvesh -
Dynamic Receiver Determination using Soap header
Hi ,
I am trying to use a field in SOAP Header to determine the receivers dynamically.
1, Using XPATH gives me only values in the Payload and not the SOAP header. Is it possible to pull the value from the SOAP header to the payload and then do dynamic receiver determination.
2. Using Context Object is it possible to transfer the value of the field in SOAP header to variable header Xheadername1 and then use it to determine the receiver. I am having problems in passing the value of the field in soap header to XHeadername1.
Any help is appreciated and points will be awarded.
Joe VellaiparambilHi Joe,
This is a good blog by William, hope this is helpful.
/people/william.li/blog/2009/07/30/how-to-read-soap-header-information
Let us know if you need more information.
Regards,
Neetesh -
Dynamic Page Numbering for DPS documents
Since we don't have just 1 document for the entire publication; is there any way to have a footer that has the page number in any way? (without having to manually update every page?)
Use the book feature.
But it is difficult to number your publication if you have vertical and
horizontal pages.
And why do you need page numbers anyways? Digital has hyperlinks and scroll
bars for solid navigation
(mobil gesendet)
Am 09.01.2012 19:03 schrieb "blasto333" <[email protected]>:
Dynamic Page Numbering for DPS documents created by blasto333<http://forums.adobe.com/people/blasto333>in
Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4126818#4126818> -
Output Determination for Sales Documents distributed by fax/email
Hi Experts,
Can some one guide me regarding what all need to be done to maintain output determination for Sales documents to be distributed by fax/email.
Thanks in advance...
Regards
VamsiHi Vamsi,
Please go through this link it will help you about Output process in SAP R/3 for sales documents and billing documents.
http://help.sap.com/saphelp_47x200/helpdata/en/93/745017546011d1a7020000e829fd11/frameset.htm
I hope it will help you,
Regards,
Murali. -
User exit for partner determination in delivery document
Hi,
Can some one suggest an user exit for partner determination in delivery document.
We have a scenario of excluding certain plants for few of the partner determinations in delivery document..
Please suggest
Regards
RavikumarHello Ravikumar,
Please ceck if these userexits help
Normally there are 2 userexits available in function kopierte_partner_pruefen:
- EXIT_SAPLV09A_003
- EXIT_SAPLV09A_004
Regards,
Raghavendra YN -
Text determination for billing document
pls tell me text determination for billing document.pls tell me each and every phace for text determination for header billing document;
when am creting text determination am getting so many problems,
i saw in text form in header text,but i didnot get it in out put invoice,
pl send each and every phace of the text determinations,if possible send screen shots for text determination,
its urjunthi
1) T-code VOTXN ,for the text object Customer>Sales and distribution>click the Text types-->create your 4 digit Text ID
2) Come back to initial screen of this t-code and again selct the text object Customer-->Sales and distribution and click change. Select the text procedure and double click on the Text IDs in text procedure.Here you create a new sequence and select the 4 digit Text ID you have created initialy.
3)Asign the Text procedure which you have selected in step2 and double click onText procedure assignment .Here you assign the Text ID to the Customer Accout group.
4) In the customer master,sales area tab>Extras menu>text,Select the text which you have created now and enter text into it. and save.
The text which you have created now ,can be used for multiple purpose(Ex.sales order,delivery,billing,pricing,inforecords,legal). for example in this case, You just want to display this text during sales order processing,then proceed as follows,
5)T-code VOTXN ,for the text object Sales document>Header>click the Text types-->create your 4 digit Text ID.
6) Come back to initial screen of this t-code and again selct the text object Sales document-->Header and click change. Select the access sequence and create new acces sequence(This access sequence is similar to that of in Pricing).Select this acces sequence and double click the access sequence for text ids.Here in the first column this is Serial no.second column is text object(This is the area from which text has to be refer.In our case we have created the customer Text object for sales and distribution area,so i.e.KNVV) and the next column is Text id,This is the id which we have created at customer text object for sales and distribution initialy,at step 1). The next column is partner function,it will identify for which parter this text has defined.Next 2columns are Languages(if you want to define for all langugage or specififed language),next column is for specified languge for partner function.if you have any requirement to be fulfilled you can create those requirements in the next columns or else leave blank,save and come back to text proceudure.id.
7)Select the text procedure(for ex.01-Sales header) and double click on the Text IDs in text procedure.Create new entries Fill in the sequence and the text id which we have created for sales document-header(in step 5).There is a small check box in the 3rd column which is used whether the text should be refered or copied(this is used if you want to modify the text during the sales order processing or just dispaly the originail text as it is),next column is whether the text should be displayed while creating or it is not obligatory, last column is acces s sequce,this is nothign but the sequence which we have created in step 6) and save.
8)in the final step assign the text proceudre id to the particualre sales order. -
Dynamic receiver determination for synchron interface
Hello everybody,
I want to use dynamic receiver determination for a synchron scenario.
The problem is, that the interface 'ReceiverDetermination' (http://sap.com/xi/XI/System SAP BASIS 7.00) is a asynchron interface.
This leads to an error when activating the Interface-Mapping (synch source Interface -> asynch destination Interface ReceiverDetermination)
Is there a way to use the dynamic receiver determination for synchron interface?
Thanks a lot,
ThomasHi Thomas,
I guess your scenario is not possible ASIS, since XI doesn't support 1:n for sync interfaces (and even if your mapping condition reduces it to 1:1, actually it is still 1:n, since your receiver list is unbounded).
Theoretically, you could make it work with BPM, though.
But I've never worked with a Receiver Determination Step reading from an enhanced receiver determination in ID (though there should be no problems).
Use sync async bridge, then use receiver determination step to obtain the receiver from an enhanced Receiver Determination. Pay attention that this enhanced receiver determination is a dummy one, using a mapping from your async abstract interface to the ReceiverDetermination interface. Once your mapping has determined the receiver, the enhanced receiver determination will return that receiver to the Receiver Determination step in the BPM. Then use this receiver in the sync send step (in mode receiver from receiver list, not from context).
The receiver determination of the actual sync send step may be a standard one, with the several receivers there (even if there are several there, at the moment of the sending, only one will be used).
Maybe it will work, maybe not.
Just try it.
Regards,
Henrique. -
Customs document type cannot be determined for external document Type F8
Hello Experts
Need help
I am trying to transfer F8 to GTS 10.1 and getting following message in GTS Transfer log for export:
Customs document type cannot be determined for external document Type F8
New implementation
GTS 10.1 running with SP 12
ECC side Plug-In settings are fine. BAdi is Active.(There is no document mapping for F8/CUSDEC as it is not required in 10.1)
GTS side configurations are also fine. Checked several times by 4 sets of eyes!!
(Include general settings configurations, Customs communication configurations:)
(Defining technical medium, conditions/output parameters, defining messages for communication process,
defining determination for activity sequence and control settings for communication process)
Despite this I am not able to trnasfer F8 successfully
Can someone throw some light on this issue please?
Keshav Murthy
[email protected]Hi Dhilipan
Here we go..
You asked me to check the following
Please check following things
1) Legal regulation is activated. - Yes Activated
2) Process template assigned to the legal regulation - Yes Assigned
3) Activity Sequence determination - Yes done
4) Open the activity sequence in under Control settings for Communication processes and check if there is a document type assigned to it. Table- /SAPSLL/TLEPAF - Yes done.
It is really puzzling.
Thanks
Keshav Murthy
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