E 3520 all in one printer error message - please advise how to correct

am getting an error message but don't know how to clear. it states ' 1 or more ink cartriges are damaged and need to be replaced. the ink cartridge will not move into the cartridge space to allow me to change the cartridges. HELP!!!!! what can i do?

Hi liklesmudge,
I understand you are trying to replace one of your cartridges due to the error message "1 or more ink cartridges are damaged and need to be replace", but the carriage will not move in to the appropriate position for you to change the cartridge.
Please try performing a hard reset. To do so, leave the printer on and unplug the power cable for a full minute, then plug it back in. If this resolves the issue and allows you to change the cartridge, but the original issue persists, please use the following document; 'Incompatible Ink Cartridge' or 'Ink Cartridge Must Be Replaced' Message Displays on the Control Pan....
Although the error message you are seeing is slightly different from the ones in the title of the document, this document will guide you through the necessary troubleshooting to resolve the cartridge issue.
If the carriage does not move over for you to replace the cartridge, try a carriage jam document; A 'Carriage Jam' Message Displays on the Control Panel
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hello there PSCo, Welcome to the Forums! I hope you enjoy your experience
I saw your post about your Deskjet 3520 dropping the network connection. It very well could happen if the power goes out or Internet disconnects. I have found a troubleshooting guide that is geared to help repair the wireless connection disconnecting. It will go further into detail about the causes and things to do to help.
I hope the steps work for you!
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Thanks for posting, enjoy the rest of your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT204411 i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time

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If the advice resolved the situation, please mark it as a solution. Thank you.

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Hi there Crouch11,
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP photo smart 7520 all in one printer error. B8867448.

Screen flashing. Message "printer error. There is a problem with the printer. Turn the printer off, then on". When it is turned off, then on, the blue Hewlett Packard screen flashes with B8867448, then it returns to error message.
This question was solved.
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June 18, 2014: My HP7520 Photosmart isn't so smart. Error B8867448 shows up in blue screen and then an error screen shows up: Printer Error. There is a problem with the printer. Turn the printer off, then on.
I called HP service and went all the way up through a supervisor to the "higher authorities" in India. I am a valued HP customer so they are giving me a very very special offer. We unplug it for a minute and get the same problem. The cartriges are also stuck and won't move. They say this is the source of the hardware problem. Then he states it is a "hardware" problem. Really.
After several conversations with the "supervisor" he gets my phone number and calls me back from his "personal office desk" with a very very valuable offer that is not available to all customers.
They can only offer a discount on the printer, which is similar to Amazon. I bought it for $138.85 (tax included - it was $129.99 before tax) over a year ago at Best Buy so the warantee is out of date. He offers an HP Photosmart 7520 for $149.99.....?? - after I mentioned my original purchase price, he dropped it to $127.91. I save a dollar.
But get this!!!!
Cartridges are for free.
Free shipping and handling.
3-warantee for free.
Still, my old computer has to go in the trash - stuck cartridges and all.
The new printer will be tested TWICE by HP "itself"! Now that's confidence for me! I why the double testing??
Reason:
It is a reconditioned printer, by the way. I don't like that and patiently mentioned it was not a sufficient offer: $1 discount from a new printer.
Now they are offering $10 off the reconditioned printer. I state that this is still not sufficient.
The phone rep tells me 100 printers are sold to Best Buy and 80 are delivered (what does that mean?!)
Just because the box is opened due to a long shelf-storage doesn't mean it is a bad computer. They test it again since it's old so now it's tested twice and will work for me perfectly. They are 100% sure the printer will work for me and this problem will not happen again.
If the problem DOES happen, they will provide free shipping and a free replacement. (wha-huh?? did I miss something there???)
He says I can go to website: www.hp.com/recycle.com - log onto this website and I can recycle the printer without throwing it in the trash!!! Such a deal! I don't feel any better. Trash is trash as far as I'm concerned.
I replied: "Your offer is not satisfactory to me" and once again I'm on hold. Hold time to this point is over an hour. Sigh.
I'm finding that replying "Thank you but your offer is not satisfactory to me." in a calm voice gets me a little teeny weenie bit further in price reduction, but not worth the bother.
He talks to his supervisor and says they know I'm not happy. So now I get it for $86.10, with free shipping, cartridges and a 3-year warantee for free.
How do I return it? I call them and they send me a label. I have to save the box and repack it. I can also return the printer after 14 days. What if I can't repack it properly with all the parts, etc???? He says to stick it in the box and mail it. That's easy I guess......
This is just as good as a new one, even though it is reconditioned. This is the best offer they can give me.
"Would you like to go for it?". It is not refurbished, it is reconditioned. The difference is there are no cosmetic defects with a reconditioned printer.
I insist on a free replacement. He goes off to talk to his supervisor once again. Silly, eh? I stay calm and patient and it might work! I mention I love HP and have always bought HP products. They are documenting everything, he says. Then I wait again. He has my number and I'll get a phonecall back from his higher authorities within 24 hours.
I confirm - he's in India. Yay. He if there's anything else he can do for me. I reply that would simply like my printer replaced. He wishes me a "beautiful day" and says "bye bye" and hangs up.
Incredible. I'm throwing it away and buying an Epson -810 or a Canon Pixma - consumer reports recommended printer. I hear the trash truck so I'm taking my printer out to the trash (in a nice new trash bag). I won't buy another HP printer again - ever.
Hope this helps. Sorry if you have the same issue. Final time of calls with Indians: 2 hours. OMG. **bleep**. I give up.

Lexmark all-in-one printer error: Color table is missing

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Message was edited by: Daniele P.

Color table is missing: solved.
I've got this "Color table is missing." only after I accepted the automatic update 2.2 of 24.2 MB coming from Lexmark.
To solve the problem I had to remove ALL traces of Lexmark drivers and software, then reinstall the correct driver, the one for Mac Os 10.6 (snow leopard).
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E 3520 all in one printer error message - please advise how to correct

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