E_ACT_TOO_MANY_ACTIVATIONS

Hi Experts,
Question: I created Case #0181359413 for this known issue concerning my just bought e-book that I can't get copied on my e-reader (onyx boox). I probably used the reset option too many times. 
I was asked to send an .nfo file of my computer through the case system, using Zip. Tried that, but it didn't work. I also tried several times to send just a message using the case system but my messages don't show up in the case. It's like it doesn't update itself.
To be honest I'm getting pretty annoyed. I bought a book from Bol.com and I'm completely dependent of Digital Editions to copy the book to my e-reader. After a softwareupgrade of the reader I can't open the book anymore. For some strange reason I'm not authorized to copie my just bought book to the reader. I read some support articles and de-activated the programm (too many times).
I hope somebody can help.
Kind regards

Hi there, I am having the same issue. My kobo stopped connecting to adobe digital editions 4.0, the books came up black on my ereader and kept saying that I don't have access.  So I did some research and turns out kobo isn't compatible with 4.0 (although it had been working fine for about a month), so I uninstalled it and then tried.  Now it is saying that I don't have permission to copy the book and then to check my activation. 
I know that the proper way to deal with this is to submit a web request, but for some reason I am unable.  Each time I try it brings me here (Authorization request | Launch, activation reset | 4.0 | Windows) and then when I click "contact us" it says I must use the forums to answer my question.  If you can't help me that is okay, but could you let me know who can?  I am unable to read any books I have bought or borrowed on my kobo. 
Thanks!
Stacey

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    Opened
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    Status
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    Product
    Digital Editions
    Issue Type
    Download
    Subject
    Chat:I need to increase or reset my allo
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    Notes to Customer
    Tuesday, September 21, 2010 8:15:48 PM PDT
Description of Issue :Issue, Customer want to authorize the softare. digital edition.
resolution, inform to visit the forum

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