E_ADEPT_CORE_LICENSE_SIGNATURE opening an e-book

Hi, I downloaded an DRM protected from a book store that says that I can open the book on Digital Editions. When I try to add the book (an epub) to Digital Editions an error message is shown with this code.
They asked me my Adobe ID when I was buying the book. And is the same in use on Digital Editions.
Can anyone help me with this problem?

If it still isn't working after all that clearing of the existing files and redownloading, then you may also want to ask your library to write to OverDrive's support and ask them to completely reset the license on the books you have already "checked out."
What usually happens is that the first time you download or attempt to download a title, it contacts the Adobe server and assigns a license to that file that is tied to your Adobe ID or tied to the individual copy of ADE, depending on the circumstances. That info is recorded on the Adobe Server. Sometimes things go wrong in that process and the information that gets communicated to the Adobe license servers is wrong. Subsequent attempts to re-download the item will fail because your copy of ADE doesn't match the bad information that Adobe has on their server about which computer should be allowed to download the file.
So follow the advice to clear everything. Then ask your local library to write to OverDrive and ask them to totally reset the licenses on your "checked out" ebooks. Then you can hopefully redownload them and get totally new licenses from Adobe that should work. One way to test this would be to checkout a totally new title, one that's not already on your account, and see if it will download or not. If it works, then I'm pretty sure that the previous titles will work if you can get OverDrive to clear the licenses.
If it doesn't work then you may have to go as far as uninstalling ADE, deleting all references to it from the Windows registry, reinstall ADE, reauthorize with your Adobe ID, and then download new titles. At this point you may have to have OverDrive reset the licenses as I mentioned above or just choose some new books and wait for the others to expire off your library account.

Similar Messages

  • ICal: 'Open in Address Book' Function for 'Attendees' does not Work

    iCal lets you drag a Contact from Address Book to the 'Attendees' field of an iCal Event. (You can also put the information into the field by typing the first few letters of the person's name, and Address Book will automatically populate the field with contacts containing those letters.) When you click on a contact in 'Attendees' and select 'Open in Address Book', it is supposed to open the contact's information in Address Book (in case you needed their phone number, forgot their wife's name, etc.). In the previous version of iCal, this ALMOST worked; it would find someone in Address Book, but it would be the first person in your Address Book list with that first name; not always the person you wanted.
    The problem now is that when you click on a contact in 'Attendees' and select 'Open in Address Book', it simply opens the Address Book application and stops there; it does not go to the contact's data in Address Book. I sent Apple feedback on this problem 3 years ago, and again a few months ago, but it still does not work correctly. Does this work correctly for anyone?

    Mine actually performs the sync, but after a few rounds of syncing, some contacts get deleted, some get their photos removed, some get duplicated, and some get removed from groups. The sync basically puts my address book through a blender. I'm syncing both with MobileMe and Google. Well, that is I tried to. I've decided not to sync with Google since that's what seems to initiate the mess.

  • When I try to open my e-books I get a message saying cannot open because the license key is damaged. how do I either fix this or get my money back.

    when I try to open my e-books I get a message saying it can't be done because the license key is damaged. How do I either fix this or get my money back. This is very frustrating and I will probably never buy an e-book again.

    Go back to the earlier version 1.72  After wasting 2 days on the problem this solved it.  This is thanks to another user - no thanks to Adobe.

  • The vendor account entered is not associated with the item you are tryingto open. I get this message when i want to open a downloaden book.

    The vendor account entered is not associated with the item you are trying to open. I get this message when i want to open a downloaded book.

    This is the Adobe Reader forum; please ask in the Digital Editions forum.

  • How do I open a pdf book cover file using Acrobat XI into Indesign CC?  Everytime I try, it says I am trying to open a file that has been saved wrong.

    How do I open a pdf book cover file using Acrobat XI into Indesign CC?  Everytime I try, it says I am trying to open a file that has been saved wrong.

    PDF files cannot be natively opened in InDesign. They can only be placed as graphics.

  • Error opening external DTD 'book.dtd'

    I know this may be something simple, but can't get it to work. I have a local (on my local network) dtd file that I'm trying to use for validation on my xml file.
    My first two lines in the xml are:
    <?xml version="1.0" ?>
    <!DOCTYPE book SYSTEM "D:\tmp\book.dtd">
    When trying to parse it in Java, I get the exception thrown of:
    Error opening external DTD 'book.dtd'.
    I checked, and the file has full permissions for read and write, and it is in the directory specified.
    How can I use an external dtd file on my local network for my DTD validation?
    Thanks in advance!
    null

    Try using PUBLIC instead of SYSTEM.
    Oracle XML Team

  • When I try to open my e-books I get a message saying I can't because the licence key is damaged. How do I fix this?

    I can't open my e-books because I get a message saying the license key is damaged. How did this happen and how do I fix it?

    Go back to the earlier version 1.72  After wasting 2 days on the problem this solved it.  This is thanks to another user - no thanks to Adobe.

  • I can't opened a purchased book in iBook

    I can't open a purchased book in my iBook! Both on my iPad and iPhone. There's the iCloud icon and when I select it, it looks like it's going to open, but nothing! Help!

    The Cloud icon means it needs to be downloaded. You could try a hard reset ie hold the power and home buttons until the Apple logo appears (ignore the red slider).

  • In Mail, how do I open my address book

    I have no idea how to open my address book.

    This can be done only by importing the ldif file . you can export the address book from the outlook in the ldif file format. using ldapmodify you can import the address book into PAB.

  • I opened a new book in iBooks and my toolbar to get back to the library disappeared

    I opened a new book in iBooks and the toolbar to get back to the library has disappeared!

    With the pdf still open - tap on LIBRARY in the upper left corner. You may have to tap on the body of the pdf itself to get the option to come up on the iPad screen.
    Message was edited by: Demo

  • HT4798 How to open my Mac book air without my password? I forgot my password

    I forgot my password, how can I open my Mac book air?

    See: OS X: Changing or resetting an account password
    The section within that link entitled "Resetting the original administrator account password" is probably what you're looking for.

  • I have organised my photos in an album but when I open a new book to start putting the photos in, they come up in the book in a completely different order?

    I have organised my photos in an album but when I open a new book to start putting the photos in, the photos come up in the book in a completely different order?

    Yes - in the book they are sorted by date
    Suggest a change to Apple - iPhoto meniu ==> provide iPhoto feedback
    You can start the book with one photo and then add others by dragging them to the book project in the source pane on the left
    LN

  • Can I open a photo book created in Aperture 3 in iPhoto?

    HI
    I have created a photo book using Aperture 3 of a recent overseas tour. I want to send it to all the tour group so that they can print or buy their own copy.
    Not everyone has Aperture but all will have iPhoto...
    I have saved the book as a separate Library but when I open this library in iPhoto I cannot find the book - all the photos etc are there but not the book.
    Solution???
    viola67

    The unified library does not work for books and other products. Aperture and iPhoto cannot open each others books, because the editing options are different.
    See:  Using the Unified Photo Library   http://support.apple.com/kb/HT5043
    Print projects
    Books, calendars, and cards created in iPhoto are visible in the Source list in Aperture, but you cannot edit them. Books, web pages, and web journals created in Aperture are not visible in iPhoto.
    Recreate the book in iPhoto, or send your  friends a PDF of the book. To create a pfd see:  iPhoto, Aperture: Previewing an order in iPhoto or Aperture

  • Trouble opening library PDF book with Adobe Touch - help???

    In trying to open a library book (PDF format) on my new Windows8 Tablet, using Adobe Touch, I get a message saying, 'There are features in this file that are not supported by this program.' It doesn't allow me to open it anyway. It seems there must be a way to do this  Does anyone know what it is?

    Library eBooks are not regular PDF files.  They are protected by the Digital Rights Management (DRM) technology.
    Unfortunately, Adobe Reader Touch (or Reader for iOS/Android) does not support DRM-protected PDF files.
    You may want to try OverDrive Media Console for Windows.  According to the tech spec, the application is compatible with Windows 8 and RT.

  • I have some to open my note book on my ipad2., i have some to open my note book on my ipad2.

    i have some to open my note book on my ipad2., i have some to open my note book on my ipad2.
    please help

    LUCAS SAMUEL wrote:
    i have some problems to open my notes book on my ipad2. please help me
    What problems? You need to give specifics. Also, now that you've marked the post solved, fewer people will look at it. You may want to a new thread. Explain exactly what you're trying to do, what happens when you try, what error messages your getting and what troubleshooting steps you've already taken.
    Best of luck.

Maybe you are looking for

  • When Editing A Web Page In Edge Animate, How Can I Embed Edge Elements Into Pre-Existing DIV's?

    I created a basic layout with some boxes in Dreamweaver. I set the Overflow property on them to "Hidden". I then opened the page in Edge Animate. However I noticed that when I import stuff, such as an image, then try to drag it into one of the existi

  • Copy and paste graphics to forum

    I am new to the iPad and am looking for an app that will allow me to copy photos or graphics from my photo folder and paste them in forum posts. It's easy to compose a post, but I can't seem to figure any way to attach a photo or graphic to my post.

  • How to increase the IS_RETRY_LIMIT in XI

    Hi, in XI production system mesasages are processed for 60 min and i want see this value in xi system and want to change that to 30mi please send me the solution it is on production server Regards, Ravi

  • How do you get the dock to unhide? I've tried everything

    My dock disappears everytime I go onto the internet but appears when I click off of of the webpage. I've been to my system preferences and everything says that hiding is off. Please help. I also can't see the bar at the top either.

  • EDI - Idoc RECADV

    Hello Which Idoc should i use for RECADV? I want to generate an outbound message after material reception in MIGO. Thanks in advance.