E_AUTH_BAD_DEVICE_KEY & E_ACT_TOO_MANY_ACTIVATIONS

I am helping my grandma with a problem with her Aluratek Libre.  Back in September I was able to put books on it using my ADE and hers with no problem. Now she is having problems getting books on it and when I brought it home to look at it I get these two messages alternating.
E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 5745:745:7745 urn:uuid:e6e0ecd9-ac3f-4cc7-85ea-8f44f497c560
E_AUTH_BAD_DEVICE_KEY
I'm not sure what to do to fix it.
Any suggestions?

I had this issue too.  Go to the Adobe site and choose chat
http://kb2.adobe.com/cps/152/tn_15290.html
Hopefully you will get Victor and he can reset your password to ADE and this will solve the problem.  It fixed my issue.  I kept getting this same error message when I tried to re-authorize my Sony e-reader.  Good luck!

Similar Messages

  • E_ACT TOO_MANY_ACTIVATIONS & E_AUTH_BAD_DEVICE_KEY

    I am running Windows XP SP3 -- I recently purchased a Kobo and have had numerous problems.  I have had to authorize two different Kobos on the Adobe Digital Editions (ADE) program.  I have had to do numerous factory resets on two Kobos, and each time I had to authorize the Kobo on ADE.  Searching through postings, I saw that one person had success in uninstalling and reinstalling ADE.  I tried this.
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    E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 5057:57:6057 urn:uuid:03a8f4b4-be14-405f-b063-2d70c10e4727
    and when I try to proceed by logging into Adobe, I get the message
    Error Communicating with AdobeID Server. Please try again
    E_AUTH_BAD_DEVICE_KEY
    My firewall is configured to allow all ADE communications.  I have not changed the settings on my virus checker (AVG) since the time that I first got the authorizations.
    I have read some of the postings, but most are too technical for me...one talked about opening Keychain Access etc.
    None of the books that I have tried to load onto the Kobo have had any Digital Rights -- they are all free books from Project Gutenberg or some of the free ones from Baen books.
    Do I even need to go through ADE to load on public domain epub books?
    How do I proceed?  Any suggestions would be very helpful.

    Adobe has been able to reset the activation count for others  when the
    issues related to the ereader hardware, so I think you can call them and get
    some assistance.  I've not seen the 'bad key' message before, so I don't
    know what that one means.
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    ===============

  • Please help! Error! E_ACT_TOO_MANY_ACTIVATIONS

    I have run into some issues with my Pandigital Novel and in the process have installed and re-installed and activated & de-activated Adobe Digital Editions numerous times. I am now getting the ERROR "E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 4060:60:6060 urn:uuid:d704b48b-043b-4627-9f9d-9174861f9fc1". I see that this kind of thing happens quite regularly and customer support told me help can be found in these forums. Can someone please reset my limits for computers and devices to my account? Thanks in advance.

    Hello Jim,
    The online support only told me to visit the forum area, and did not specify to submit a web case. The details are below. I did however find out that information through the forums and submitted my case, and I actually recieved a response that my account activations have been reset already. I will check it out once I get home tonight and post my results.
    Regards, Danny & Nadya
    Case #0204343085
    Updated
    Tuesday, September 21, 2010 8:15:49 PM PDT
    Opened
    Tuesday, September 21, 2010 8:15:49 PM PDT
    Status
    Withdrawn
    Product
    Digital Editions
    Issue Type
    Download
    Subject
    Chat:I need to increase or reset my allo
    Notes & responses
    Notes to Customer
    Tuesday, September 21, 2010 8:15:48 PM PDT
Description of Issue :Issue, Customer want to authorize the softare. digital edition.
resolution, inform to visit the forum

  • Can't transfer my ebooks to my nook get error msg E_ACT_TOO_MANY_ACTIVATIONS - Activation limit exceeded  worked fine  2 weeks ago.

    Can't get my ebooks to transfer over to my Nook.  reoccurring problem worked 2 weeks ago  Got this error msg
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    This is the Reader forum. You should ask in the Digital Editions one,
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  • E_ACT_TOO_MANY_ACTIVATIONS  What can I do?

    I am using mac osx 10.5.8. I need new authorisations. Please help me, because i cannot use my new ebook-reader!
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    You can activate a maximum of six computers and devices. If you reach the limit, contact Customer Service to reset your activations. Alternatively, you can erase the authorization of one of your activated computers using ADE 4.0.3 to add one more device to your number of allowed authorizations.
    Download | Adobe Digital Editions
    Hope this solves your problem.

  • E_ACT_TOO_MANY_ACTIVATIONS, Error 2004, Adobe Digital Editions, kb405200

    How can l reset my activation count on my P.c to resolve this error:E_ACT_TOO_MANY_ACTIVATIONS, Error 2004, Adobe Digital Editions, kb405200

    Contact Live Chat and get them to help.
    http://www.adobe.com/support/chat/ivrchat.html

  • "E_ACT_TOO_MANY_ACTIVATIONS or Adobe Activation Request Error 2004," contact us to have the activation count reset.

    "E_ACT_TOO_MANY_ACTIVATIONS or Adobe Activation Request Error 2004," to have the activation count reset.

    "E_ACT_TOO_MANY_ACTIVATIONS or Adobe Activation Request Error 2004," contact us to have the activation count reset. Can someone help please

  • "E_ACT_TOO_MANY_ACTIVATIONS" error message

    I bought a book and i have it ij ADE on my pc. I want to move it on my 3 kobo readers and I keep getting the "E_ACT_TOO_MANY_ACTIVATIONS" error message.

    Nobody on the forum does resets.  You'll havet to speak with a technician
    on the phone.  They tend not to want to help you, but you should insist -
    that's part of their job.
    ==============

  • E_ACT_TOO_MANY_ACTIVATIONS error

    hello
    when I try to activate My ADE gives me this message:
    E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 37:5037:6037 urn:uuid:45acbcca-7093-436b-85c0-26a877176744
    I just used this id on my PC. I did't know why ADE show this message.
    please I need help
    thanks and greetings
    liushiei.go

    You've run out of activations.   Note:  Deactivating does NOT give you back any activations.   To fix this you will need to contact support:
    Go to http://www.adobe.com/support/digitaleditions
    Click on 'Submit a web request'

  • Error E_ACT_TOO_MANY_ACTIVATIONS  What can I do?

    error E_ACT_TOO_MANY_ACTIVATIONS  What can I do?

    You can activate a maximum of six computers and devices. If you reach the limit, contact Customer Service to reset your activations. Alternatively, you can erase the authorization of one of your activated computers using ADE 4.0.3 to add one more device to your number of allowed authorizations.
    Download | Adobe Digital Editions
    Hope this solves your problem.

  • E_AUTH_BAD_DEVICE_KEY

    ADE can see my NookColor and asks me to authorize it, but everytime I try to it keeps giving me E_AUTH_BAD_DEVICE_KEY. Is there anyway I can fix it?

    You need to delete the contents of the .adobe-digital-editions folder and reboot the device, and then go open a purchased book from B&N.
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    With the device hooked up to your computer, and let us say the NookColor is on drive E:, then in the command prompt type:
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    del *.xml
    dir                                 ( thos files should be gone)
    Then disconnect the device, reboot it, and open a book (and then close it or not - it's the opening of a book that fixes things up sometimes)
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  • Error message when I try to authorise  "E_ADEPT_IO" and "E_AUTH_BAD_DEVICE_KEY",

    Hi,  does anyone else get this message when trying to authorise ereader with ADE?
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    I received the same error messages. I first had a Be Book which 'died' after only one day. I had successfully registered it. I now have another e-reader, IT Works. However, it does not work since I cannot register the reader. I entered the pasword but it came up with above-mentioned error messages. E-reader works fine with books that are free of cost. It is obviously a problem related to DRM which should be solved on Adobe's side. I have not yet found solutions for computers running with Windows.

  • Fehler: E_ACT_TOO_MANY_ACTIVATIONS.

    Hallo, beim synchronisieren meines Readers bekomme ich folgende Meldung Fehler: E_ACT_TOO_MANY_ACTIVATIONS.
    Wie kann ich diesen beheben ?
    Danke

    Adobe Reader, oder Digital Editions?

  • I cannot activate ADE. Receive Message:  E_AUTH_BAD_DEVICE_KEY

    I'm so frustrated because I cannot activate ADE on my computer. After downloading the program I cannot make it through setup assistant. I put my Adobe login information in, and am then prompted to eneter my keychain password- it keeps telling me I've entered an invalid password! But I haven't as it is in fact my keychain password and works in all other programs on my computer. What ends up happening is I get the error message:  E_AUTH_BAD_DEVICE_KEY
    I've tried changing my password in keychain access and rebooting but that doesn't work either. Please help!!!

    i have exactly the same problem. did you try the suggested solution by bwolfe for carolina?
    for me it does not work, but maybe it does for you.
    i am so frustrated too, i really want to read this book, and now i can´t.
    good luck to you, mary

  • Opening a book generates an E_AUTH_BAD_DEVICE_KEY error

    Macbook Pro
    OSX 10.6.8
    ADE 2.0
    Downloaded fine, installed fine, can read free books fine. But I can't authorize my computer for certain books it seems.
    Am trying to open an important etextbook (a .acsm file link) sent by the publisher, and it asks me to authorize my computer. Whether I use my Adobe ID to try to authorize it, or try without an ID, I'm getting an E_AUTH_BAD_DEVICE_KEY error. I've unlocked, locked and reset my keychain. Nothing. There is no Adobe Digital Editions on the list in keychain by the way.
    Anyone have any ideas at all? Thanks in advance. I'm about to be bald, I've been tearing my hair out so much.

    For your free ebooks, try the free Calibre.  Much better than ADE.
    ~~~
    For ADE with DRM ebooks, try ...
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help.
    Unfortunately, it often then gives misleading error messages about what is wrong.  (That means I'm not at all sure it will help, but ...)
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