E-commerce without CRM

HI:
I would be interested in implementing E-comeerce for R / 3 without the need to implement CRM.
Does anyone could tell me your architecture?
What are its components?

Hi,
please check this Link it may usefull for you...
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/9e60be90-0201-0010-49b0-f57cfeeb5530&overridelayout=true
Regards,
venkataswamy.y

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Third Party in GATP without CRM

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Is it possible to run a Third Party Process between ECC and SCM without CRM? Everthing on helpsap.com talks about CRM, but there is no way we will implement this new module.
Please give me the big lines if you know how?
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We don't need source determination, only Product Substitution.
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Is Internet Sales (R/3) without CRM still viable?

Is Internet Sales for R/3 without mySAP CRM still a viable solution? I am finding several posts and notes related to Internet Sales outside of CRM, but most of this information is at least one year old.
I am trying to research if SAP still offers a e-commerce platform solution for ECC outside of CRM. We are not ready to tackle CRM yet, but would like to avoid writing all e-Commerce functions from scratch if possible.
If Internet Sales is still an active product, could someone give me links to technical information like the master guide or install guides?
Your help is greatly appreciated (and points will be given).
Scott

Hi,
the product is renamed to ECO and it is still possible to run the ECO against R/3 Backend. I am involved in severeal ECO 5.0 project against R/3. Maybe you should look for 'SAP E-Commerce for mySAP ERP'. Please check out the SAP Note 817119 and 842049.
Kind regards
Michael

E-commerce with CRM or R/3 back end ?

hi all,
we are going to implement E-commerce and create a web shop with a SAP back-end.
We are in doubt whether to use CRM or R/3 as back-end system. Does anyone have experience with pros and cons ?
We already use both CRM (4.0) and R/3 today.
looking forward to hear from you,
best regards
Annette

Hello Annette,
Please see for yourself the gap list between ISA R/3 and CRM-ISA in these consulting SAP Notes.
[Note 609722 - Gap list Internet Sales R/3 Edition 3.1|https://service.sap.com/sap/support/notes/609722]
[Note 638786 - Gap list Internet Sales (R/3 Edition) 4.0|https://service.sap.com/sap/support/notes/638786]
[Note 897680 - Gap list SAP E-Commerce for mySAP ERP (5.0)|https://service.sap.com/sap/support/notes/897680]
The notes provide a progression of gaps cleared in the ISA for R/3 (E-Commerce ERP) version.
While the list gives you a gap of features in the browser UI, you must also make a list of what R/3 Sales can do that CRM Sales cannot do. The CRM-ISA sales process is solely dependent on the CRM Sales process and its limitations. The list is beyond the scope of this thread. Anyway, since you already have CRM and R/3, you know the differences.
If you are planning to go big on the full features of the E-Commerce application - including self service, marketing, then, plan for CRM-ISA.
The major investment of effort has to be planned for (1) middleware integration - which you already have and (2) IPC - I am not sure if you already have done work on this piece. If you have done so already, then, you better go for CRM-ISA. Gives you a better user experience.
If you are looking for low hanging fruits and quick ROI - say B2B scenario, order status, do it with R/3.
Easwar Ram
http://www.parxlns.com

E-commerce upgrade crm 5.0 to crm 7.0

Hi,
We are in process of upgrading from CRM 5.0 to CRM 7.0.
We have ICSS application customized in CRM 5.0 . Can you please let me know how can we move this customizations to CRM 7.0.
We have 2 tracks in NWDI for CRM 5 and CRM 7.
CRM 5 Track has the customizations in it .
CRM 7 Track has all the SCA which are of version 7.0.
How can I get the changes moved from CRM5 Track to CRM7 Track.
Thanks,
Uma.A

All the info that you need is at,
https://service.sap.com/upgrade-crm
All the documentation and upgrade info is there.
Regards
Juan

Can I try e-commerce without paying for a year's subscription?

Hello. I'm so new to Business Catalyst that I don't even know what questions to ask... Any help would be appreciated!
I designed a customer's site in Muse, giddy with glee that I can finally, FINALLY handle e-commerce sites. I'd heard that all a person has to do is design the site, upload it to Business Catalyst, install a "module," and viola! Done! Great - I have a Creative Cloud subscription, so I get five sites hosted free. This sounds perfect!
But... I published my site to BC, and I see no way to install the "module." I fear I may have to purchase an additional plan to get the e-commerce doohicky? I'm not sure I want to pay $420 for a year's access to the e-commerce part just yet - I'd really kinda like my customer's approval on the site first, and he's not gonna do that unless he can see how things will work.
Is there a way to do a "trial run" with e-commerce before going live and having to pay the $420 a year? I'd really like to see how it all works and give my customer a chance to see a test page before committing that kind of money... Is that possible?

Hi,
You can create another account outside muse and instead within BC to test all the features we offer. Although you cannot add a payment gateway in trial you can still do an offline test transaction to test the experience.
- https://syd.worldsecuresystems.com/PartnerPortal/FreeTrialSignup.aspx#splash
Kind regards,
-Sidney

Data flow from E-commerce to SAP CRM 7.0 , ECC and third party system

Hi,
I have a requirement like the customers are created in E-commerce website of the company. When a customer is created the data should be synch to CRM , ECC and thrid party system ( price data from CRM for the customer ).
How do we transfer the data from E-commerce to CRM.?.andn ECC. Is it transferred first to CRM and then to ECC. Can we acheive all the systems synched at a time.
Can anyone explain with some design.
Thank you,
Regards,
Prashanth.

Hi
SAP CRM E-Commerce (called as WEB CHANNEL) works as per the below options (in CRM 7.0 and ECC 6.0)
1. SAP CRM Web channel with CRM back end where CRM will be a leading system for order creation. From E-Commerce channel, the order is saved in the back end CRM system and then replicated to ECC (through middleware settings).
In this scenario PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication.Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
2. SAP CRM Web channel with ECC back end where ECC will be a leading system for ORDER CREATION. This is a new offering in CRM 7.0 where from E-Commerce web shop the order is directly created in ECC system. Hence no middleware settings are required for order replication.
In this scenario also PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication. Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
3. For customer replication from E-Commerce > CRM > ECC, you need to maintain the middleware settings between CRM and ECC for business partner replication.
Hope this will clarify.
Regards

System requirements e-commerce in ECC 6.0

Can anybody give more info about system requirements for implementation of e-commerce webshop in ECC 6.0 (without CRM)?
Many thanks in advance!

Any business reason why you are using ISA 4.0 with ECC 6.0? Is this an upgrade project and do you have lot of custom ISA enhancements? If not, why not consider the higher version of E-Commerce.
As per [SAP Note 1147879 - webshop 4.0 and mySAP ERP 2005|https://service.sap.com/sap/support/notes/1147879] you can not use ISA 4.0 with ERP 2005.. I am not sure if the same is true for ISA 4.0 with ECC 6.0.
Please check the [Product Availability Matrix|https://service.sap.com/pam]
Easwar Ram
http://www.parxlns.com

Architecture of E-Commerce

My friends say that E-Commerce, E-Sourcing, E-Recruiting, E-Learning have the same architecture:
ECC enhpx (best if enhp4) as the backend
PI for external provider
BI for reporting,
TREX for searching
they are all add-ons to EP7
Would you please confirm this statement is true and accurate?
I have no access to SMP so that I cannot verify.
Thanks!

It all depends on with what perspective you make these statements. If your friends are from SAP Basis / System side, and if you view these applications in the good-old SAP NetWeaver Refrigerator model, then, every application is same in that context and perspective.
The one-description-fits-all-applications doesn't work well here and it is not accurate.
They are true about the services used by these applications. The reporting (BI), search (TREX) but the adaptation and implementation of these services are widley different betwee each application. But again, these services PI, BI, TREX are not mandatory components for all of the applications.
For example, you can use E-Commerce without BI and PI. If you are running E-Commerce with ERP (and not through CRM) then TREX is also not mandatory.
I suggest you use SAP Help portal and that too provides lot of good information.

Need some help in SAP CRM ISA.

hi ,
I am very new to the SAP CRM ISA environment .So please suggest me some documents ,books name etc.
To develope ISA applications what java skills we should have.
Please help me ...
Thanks in advance to all of you..
With regards
shanto aloor

Hello Shanto,
You need a couple of months of time to attend the following courses and couple of more years for really working in few projects to understand Well that is for people like me.
CR010 - CRM Basics,
CR100 - CRM Overview,
CR300 - CRM Sales,
CR800 - E-Commerce with CRM and
CR850 - E-Commerce with R/3
Okay, for the programming skills, you need very good Java / Web Application development experience. The application (ISA) is a simple Java based Web application (not a J2EE application) built on Struts framework. So, a good knowledge / experience of Struts is a big plus.
The [E-Commerce Enhancement / modification guide|https://websmp210.sap-ag.de/sapdownload/011000358700000469462006E/] is THE reference for ISA enhancements. I can not emphasize more on this. Every page, sentence is a must read in this document. This next document has [Examples and Tutorials |http://service.sap.com/sapdownload/011000358700006120622006E/]that go with the first document.
It is also good to have ABAP development and debugging knowledge to do good development. Basic understanding of the request - response cycle - the Java to ABAP integration are all good topics to focus and learn.
You must also know the Java development process in the NetWeaver (NW). You need to know the concepts of NW Development Infrastructure (NWDI). The enhancement guide has some information relevant to ISA development.
If you really go through the enhancement guide thoroughly, you will know what more you should know!
Easwar Ram
http://www.parxlns.com

CRM 2007 upgrade roadmaps

Hello there,
We are planning to upgrade from CRM 4.0 SP7 (on WAS 6.20) to CRM 2007 later in the year. Before this, it is desired to start using the CRM Web Shop (E-Commerce with CRM), which is not in use yet.
What's the popular opinion on here: upgrade CRM first and then tackle the Online Store - or is there any reason not to implement the Online Store first, ie before upgrading. In other words, how easy is it to migrate a CRM 4.0 Online Store to a CRM 2007 Online Store later on ?
Also, is there any material available regarding upgrade roadmaps? I don't mean release documentation, but a guide that picks you up on your current CRM/ERP release / Netweaver platform and then tells you which options you have for upgrading.
Kind regards,
Michael Koch
Edited by: Michael Koch on Mar 11, 2008 8:39 PM

>
Andrew Findlay wrote:
> Hi Michael,
>
> My suggestion would be to upgrade first as a lot easier - as reducing the workload. Also it depends on the type of shop as B2C webshop became frameless in 5.0. Especially with new functionality and screen (HTML) design usually done it will make it easier to upgrade first. Also with the introduction of NWDI for change management for java and developer studio etc that makes developing ISA easier.
>
> Also for your information it is a direct technical upgrade from 4.0 to CRM 2007.
Thanks for your helpful answer, Andrew.
I think the web shop scenario we're after would be B2B - any infos on changes and implications for this?
Also, what do you mean by "direct technical upgrade"? I know that minimum requirement for CRM 2007 is NW 2004s (7.0), is that what you mean?
Kind regards,
Michael

Steps to connect a CRM system with MDM

Hi everybody,
I've got a problem here : I should build a connection between a CRM system and MDM (get the data in several tables in the CRM system, normalize them in MDM and then put them back in the CRM).
What would the steps I've got to do to achieve that ? Do I need XI between the two systems ? Do I have to map the tables before sending them in MDM (and how could I do that ?)
Thank you for all the help you can give me
Seb

Hi
The Universal Worklist (UWL) iView is part of the KMC (Knowledge Management and Collaboration), capability of SAP NetWeaver. The integration of the SAP NetWeaver MDM workflow with UWL will be provided with SP04. This will provide the ability to expose SAP NetWeaver MDM workflow steps in the SAP Universal Work List (UWL). These jobs may run from the BPM process or can be launched inform within SAP NetWeaver MDM. UWL is defined as the main consolidated Inbox for SAP users, being the main location to monitor jobs directly activated in SAP NetWeaver MDM, or connected to a process that integrates with SAP NetWeaver MDM.
Using the SAP NetWeaver Portal UI, show a summarized list of all workflow (WF) jobs/tasks from all systems of SAP NetWeaver MDM Landscape per user - one single UI for all my tasks. The UWL is already integrated with other major SAP products, like R/3, SAP CRM, mySAP ERP, etc.
https://sapportal.wdf.sap.corp/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/infocenters/ws%20ptg/ptg/platform%20ecosystem/industry%20standards/projects%20and%20programs/business%20process%20management/index.html
First of all, you must set a RFC connectivity between CRM and backend system:
o     Create system users for remote connection (RFC_CONN). This user must have SAP_ALL authorization.
o     Create RFC connections in CRM system.
Go to transaction SM59 on CRM side and click on 'create' button. Set RFC destination name to the back-end system <sid>CLNT<client> (eg. R3DCLNT200), connection type to 3 (abap / R/3 connection) and fill the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o     Create RFC connections in the back-end system.
Go to transaction SM59 on the back end and click on 'create' button. Set the RFC destination name to CRM system <sid>CLNT<client> (eg. CR1CLNT300), connection type to 3 (abap / R/3 connection) and fill in the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o     Create a logical system name in CRM.
Go to transaction SPRO -> SAP Implementation Guide -> Customer Relationship Management -> CRMServer -> Technical Basic Settings -> ALE Settings -> Distribution -> Basic Settings -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
o     Create a logical system name in the back end.
Go to transaction SPRO -> SAP Customizing Implementation Guide -> SAP Web Application Server -> Application Ling Enabling -> Sending and Receiving Systems -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
2.
3.     Middleware parameters setup Go to transaction SM30 on backend system and choose table CRMCONSUM. Add the following values:
4.     Next, choose CRMSUBTAB for subscription table for the Up and Download Object and add the following values
User     ObjectName     U/D     Obj. Class     Function     Obj. Type     Funct. Name
CRM     empty     Download     Material     empty     empty     CRS_MATERIAL_EXTRACT
CRM     empty     Download     Material     empty     empty     CRS_CUSTOMIZING_EXTRACT
CRM     empty     Download     Material     empty     empty     CRS_SERVICE_EXTRACT
Next, choose CRMRFCPAR for definitions of RFC Connections and add the following values
User     ObjectName     Destination     Load Type     INFO     InQueue Flag     Send XML
CRM     *     SR1CLNT300     Initial Download     SR1CLNT300     X     Send XML
CRM     *     SR1CLNT300     Request     SR1CLNT300     X     Send XML
CRM     MATERIAL     SR1CLNT300     Initial Download     SR1CLNT300     X     Send XML
Leave all other field empty.
Now, configure filtering for the material master:
Choose the CRMPAROLTP table for CRM OLTP Parameters and add the following values:
Parameter name     Param. Name 2     Param. Name 3     User     Param. Value     Param. Value 2
CRM_FILTERING_ACTIVE     MATERIAL     empty     CRM     X     empty
Now we must edit the table for the application indicator. Go to transaction SE16N on the back-end side and choose table TBE11. Search or add an application component BC-MID and edit activity settings (field AKTIV = X).
Save your settings.
8.     Enterprise buyer with/without CRM In this activity, you define whether you are running the Enterprise Buyer and CRM in the same system. This might accelerate the Master Data download performance. If you are using CRM in the client, then skip this activity.
In the CRM system run transaction BBP_PRODUCT_SETTINGS, deselect 'Test mode' and choose the Execute button.
The system generates a report containing all tables that have been deactivated.
9.     Generate repository objects With this procedure, you generate the middleware function modules (BDoc Object Type) for the material master.
Go to transaction SMOGGEN and choose object PRODUCT_MAT and PRODUCT_SRV. Generate services for all object categories.
Please let me know your email id, i shall send you this document
Regarsd
Rehman
Reward Points if Useful

Best Practices for E-Commerce

Hi Experts,
I was wondering if anybody has experience in installing and configuring SAP Best Practices for E-Commerce. I have downloaded and installed the ADD-ONs but when trying to configure IPC and webshop via XCM http://<server>:<port>/isauseradm/admin/xcm/init.do I am getting a 404 error "URL or resource not found".
Who knows what component I am missing and can put me in the right direction!
Thanks in advance!
Wolfgang

I am not sure I understand your question.
If you are using E-Commerce with CRM2007 (CRM6), not ERP, then use the [Best Practices Building Blocks|http://help.sap.com/bp%5Fcrmv12007/CRM%5FDE/html/] -> Technical Information -> Building Block Library
However, there STILL is not a BP for E-Commerce with CRM though.

SQL Licensing Requirement for E-Commerce

Hi Experts,
Does anyone know the SQL licensing requirements for E-Commerce/Web CRM components? Is it within Microsoft licensing guidelines to setup just a single user CAL for all users on the website, or do we need multiple user CALS or a Processor CAL?
Thanks in Advance,
Aaron

Hi AAron,
You will need a SQL CPU License for the webserver or indeed if you plan to use a single server.
Regards
Earl

Difference between the R/3 internet sales and CRM Internet sales

Hello
I want to know the difference between the R/3 internet sales and CRM Internet sales
If there is any document send it to my email
[email protected]
Regards
Jacopo francois

Jacopo,
R/3 ISA and CRM ISA differ in terms of Backend and some of the functionalities.
CRM ISA:
- CRM system as backend.
- Till 4.0, Marketing functionalities only available in CRM ISA
- IPC, Trex mandatory
- Items not in catalog can be ordered
- Catalog views supported
R/3 ISA:
- R/3 system as backend. Suitable for organizations without CRM.
- No MArketing till 4.0 (am not sure about 5.0 though!)
- IPC, Trex not mandatory
- Items not replicated through catalog cannot be ordered
- No catalog views supported
From the code level, you have to use different java packages to make changes. XCM scenarios too are different for both.
Generally, if you have CRM, it makes sense to deploy CRM ISA. But, if there is no CRM, then you can go for R/3 edition of ISA.
-Pat

E-commerce without CRM

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