E; drive has disappeare​d! I did the uninstall, restart etc....but still no DVD/CD WR . Do what now??

Question

COMPAQ Presario SR1950NX.....Using Windows XP....all current...BUT Drive e....has disappeared and I have unsitall and restart as per instructions, but seem can not get drive etc...How do I correct and get DVD DC WR working????

Answer 1

So HD/Library/Internet Plug Ins/ is empty, save for silverlight, and Home/Library/Internet Plug Ins/ is empty - and still you get the error in both Safari & Firefox, even in a new account ?
That's a puzzle - and since you've done all the microsoft suggestions & more, I'd have to suppose there's either a software conflict, not from a plugin, of course - or possibly some internet filtering/proxy connection issue. Assuming no issues on Netflix end, of course
Before any of that though - I re-read the thorough-sounding instructions you were given - it seems they didn't have you remove HD/Application Support/Microsoft/Silverlight (if it exists) and the same named folder within your Home library. Do this with browsers Quit.
Failing that - here's some ideas
Regarding conflicting software...
Look at these folders for starters, in case there's anything that might affect the way silverlight works
/Library/Input Methods/
/Library/InputManagers/
/Library/ScriptingAdditions
Have you any alternate internet connection to try - perhaps bypassing a router that might be blocking certain traffic ? You're not using a proxy>
Tested with the Firewall off in System Prefs-Security-Firewall (temporarily set it to allow all connections.
Quite possibly, the error would vanish with Silverlight 3, since 4 introduced some privacy improvements whereby it respected the 'private browsing' features of browsers, and disabled local storage. It's obviously mistakenly detecting that on your mac.
If nothing here helps - I suggest a post outlining all you've done at http://forums.silverlight.net/forums/13.aspx - they may well contact you directly & help out.