E:\ error message.  Has anyone else had this error?

I get the following error as soon as I plug in my Shuffle. I have had this problem almost a year and I've taken my suffle into the store, had it restored several times. It works fine at the Apple store but when I get it home this is what I get. I cant use my shuffle and it's killing me. Even calling Apple tech support was useless... after waiiting on hold for an hour the guy basically said he didn't have any idea how to fix this.
"E:\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
Has anyone else had this problem and how did you resolve this? I appreciate any and all suggestions. I've uninstalled and reinstalled Itunes several times as well.
Thanks!

You could be having a drive collision with another device on your computer. Connect your Shuffle to a rear port on your computer, then connect your keyboard and mouse. Disconnect ALL other USB devices including printers, thumb drives, scanners, modems, digital cameras, external hard drives, infinite improbability drives, etc. If you are on a network, disconnect from the network.
Now change the drive letter on your iPod. Use something much higher like M or P or Z, unless you have another device that uses this letter:
http://docs.info.apple.com/article.html?artnum=93499

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