E-Gift Card Issues

I am trying to purchase a e-gift card but when I try to checkout it says the order has been declined. Anyone else having this issue? Help? Thanks!

Hello FenrirNoctis,
To my knowledge, there are a few different reasons why an order for an e-gift card may be denied: the paying card could not be authorized, the billing information provided was invalid, or necessary information was provided in the wrong format at the time of checkout. For full details, however, you will need to contact Cash Star directly using one of the options listed on this page. Cash Star is the party responsible for the sale and administration of all Best Buy e-gift cards, and neither BestBuy.com nor in-store support reps have visibility to these orders or Cash Star's order acceptance policies.
Thank you for your understanding, as well as for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
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