E-mac freezing issues

Question

Hey all-
My mac is freezing up. I am having issues in Safari as well as Photoshop CS2 (the things I work the most in). I have done a hardware test and had nothing come up wrong/error code. I also reinstalled my OS and Studio 8 and nothing has changed. It seemed that it just started happening over the past couple of weeks.... any ideas?
I have had Studio 8 installed on my computer for a year and a half and this is the first time something like this has come up.
More info on my mac...
Machine Model: eMac
CPU Type: PowerPC G4 (1.1)
Number Of CPUs: 1
CPU Speed: 1.25 GHz
L2 Cache (per CPU): 512 KB
Memory: 768 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.8.8f0
Serial Number: YM4442HBQQJ
Thanks-
scotty

Answer 1

There is a repair extension program, your serial number appears to be in the range listed. The program expires soon or may have expired. The cause is bad capacitors - which is not mentioned in the repair extension program nor is freezing listed as the symptom.
http://www.apple.com/support/emac/repairextensionprogram/
To confirm open the RAM hatch underneath and see if your capacitors (little cylinders) are leaking any goo or are buldging.
there are numerous posts on this subject (there is a url in the thread that shows pictures of bad capacitors):
http://discussions.apple.com/message.jspa?messageID=5136479#5136479
Just tell Apple Support that the capacitors are bad, if you mention that the computer is freezing then they will try to convince you it is something else.
My eMac was fixed under this program but they didn't want to acknowledge that freezing was related to this problem even though it is. But after I told them the capacitors were leaking they said bring it in it's covered. It was fixed in about a week at no charge.