E-mail Account And Messages Icon
Am I supposed to have my e-mails showing up in the messages catagory? I get my text messages in the proper place but I also get my e-mails there as well. I have an e-mail Icon but I get redundant e-mails because they show up in both catagories. Did I set things up wrong and how do I stop the emails from going to the messages Icon? Or should I eliminate the email Icon and just have them all come to one place? It's a pain trying to organize the emails when I have to do it twice. Thanks
Steve
Curve 8310
Hello MrSteve777,
Welcome to the BlackBerry Support Community Forums.
The messages icon is the main icon where all the messages and notifications go to on the BlackBerry Smartphone. If you have multiple email addresses configured on your BlackBerry Smartphone all of the emails will go into the messages folder. They will also show up under their email icons as well. You cannot disable this feature it is by design. However you can separate your SMS and MMS inbox from your Messages folder. To do so please follow the attached knowledge base link.
Link: http://www.blackberry.com/btsc/KB12774
Thank you
-DrP
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