E-mail alias address no longer working

I am using two e-mail addresses, one the original @verizon.net and an alias I set up @xxxxx.com
I was regularly -- but it seemed sporadically -- getting this following message, sometimes when I tried accessing, but sometimes just when the Apple Mail was open but I wasn't doing anything:
Enter the password for user “ -- alias address --” on IMAP server “mail.alias.com”
For a while I hit 'cancel' and everything worked fine.
But then I went into "account" and tried to fix the problem ... and I think I changed the password for the alias. In any case, I am unsure what the password is...and I can't see it on Preferences/Accounts.
I have used the password that works for the @verizon.net ... but that does not make a difference.
Now the root "Inbox" and the "alias" addresses have the tilde by them, indicating offline. Nothing I do gets rid of the tilde. I get that same 'request for password'.
NOW I am NOT receiving e-mails to the alias address. I really need this alias, it's my business address.
AS I WAS TYPING THIS, the message from Apple Mail popped up again. I had to hit 'cancel' or 'OK' (back and forth, each one) several times before it stopped popping up. This has happened before.

the verizon settings are here, and or you can use their auto email set up.
»www22.verizon.com/residentialhel···6652.htm
These are sample settings for a non verizon email address (@gmail.com for example)
Incoming
Your incoming mail server
no ssl
Your email address
your username
your password
outgoing
outgoing.verizon.net
no ssl
my server requires authentication = yes
your verizon username (should be the same thing that you use to sign in at »webmail.verizon.com, test your password by logging in at that website, if it doesn't work, then reset your password and use the correct information)
your verizon password
should work on 25 since this part is verizon, but if it doesn't work for whatever reason try 587
sometimes third party mail servers don't play nice, and don't use 587 for their alternate port. like go daddy often uses port 80 for ougoing as an example.
The Problem is you are unsure what your incoming password should be, and so whoever your provider is, you'll want to either go to their website, and do their self help option for "i forgot my password" reach out to their chat support, or call them to reset your password. The password is very important, so if there is a webmail version of that provider (for example gmail has gmail.com) then you should try the i forgot password option at their website.

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Message was edited by: myhighway

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EtreCheck version: 2.1.8 (121)
Report generated 23 March 2015 9:59:21 pm AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Mid 2010) (Technical Specifications)
    iMac - model: iMac11,2
    1 3.06 GHz Intel Core i3 CPU: 2-core
    12 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 1920 x 1080
System Software: ℹ️
    OS X 10.9.5 (13F1066) - Time since boot: 0:12:30
Disk Information: ℹ️
    ST3500418AS disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (190.97 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    ASMedia AS2105 1 TB
        EFI (disk2s1) <not mounted> : 210 MB
        Digital Media (disk2s2) /Volumes/Digital Media : 999.86 GB (274.31 GB free)
    Samsung M3 Portable Samsung M3 Portable 2 TB
        EFI (disk1s1) <not mounted> : 210 MB
        iMac 2TB TM Backup (disk1s2) /Volumes/iMac 2TB TM Backup : 2.00 TB (753.92 GB free)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Internal Memory Card Reader
    INNO TECH USB to Serial
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
        /Library/Extensions
    [loaded]    com.usboverdrive.driver.hid (3.1 - SDK 10.8) [Click for support]
        /Library/Extensions/USBOverdrive.kext/Contents/PlugIns
    [loaded]    com.usboverdrive.driver.bt (3.1 - SDK 10.8) [Click for support]
    [not loaded]    com.usboverdrive.driver.hid.safe (3.1) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]
    [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]
    [not loaded]    com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]
    [loaded]    com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6) [Click for support]
    [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
    [loaded]    com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
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        /System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
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        /System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
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        /System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
    [not loaded]    com.RemoteControl.USBLAN.panther (1.6.2) [Click for support]
        /System/Library/Extensions/ControllerMate.kext/Contents/PlugIns
    [loaded]    com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6) [Click for support]
    [not loaded]    com.orderedbytes.driver.CMUSBKeyboard (4.6.0 - SDK 10.6) [Click for support]
    [not loaded]    com.orderedbytes.driver.CMUSBPointer (4.6.0 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [running]    com.orderedbytes.ControllerMateHelper.plist [Click for support]
    [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.netputing.handyPrintSystemDaemon.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
    [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
    [loaded]    com.quark.quarkupdate.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.acronis.monitor.plist [Click for support]
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Application (/Applications/Dropbox.app)
    DVDAuthorizeHelper    Application (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
    Wondershare Helper Compact    Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
    USBOverdriveHelper    Application (/Library/PreferencePanes/USB Overdrive.prefPane/Contents/Resources/USBOverdriveHelper.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 9.5.5 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    1Password
    Open in Internet Explorer
    Video Converter
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Quark Update Preferences [Click for support]
    USB Overdrive [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 308.27 GB
        Digital Media: Disk size: 999.86 GB Disk used: 725.55 GB
    Destinations:
        iMac 2TB TM Backup [Local]
        Total size: 2.00 TB
        Total number of backups: 36
        Oldest backup: 2015-03-11 08:48:55 +0000
        Last backup: 2015-03-23 10:17:51 +0000
        Size of backup disk: Too small
            Backup size 2.00 TB < (Disk used 1.03 TB X 3)
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    fontd
         1%    hidd
         0%    AppleSpell
         0%    com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
    180 MB    com.apple.IconServicesAgent
    168 MB    Mail
    168 MB    Safari
    129 MB    com.apple.WebKit.WebContent
    90 MB    com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
    7.36 GB    Free RAM
    3.94 GB    Active RAM
    692 MB    Inactive RAM
    892 MB    Wired RAM
    421 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 23, 2015, 09:47:43 PM    /Library/Logs/DiagnosticReports/com.netputing.handyPrintProDaemon_2015-03-23-21 4743_[redacted].crash
    Mar 23, 2015, 09:47:31 PM    /Library/Logs/DiagnosticReports/com.netputing.handyPrintProDaemon_2015-03-23-21 4731_[redacted].crash
    Mar 23, 2015, 09:46:19 PM    Self test - passed
    Mar 23, 2015, 08:59:14 PM    /Library/Logs/DiagnosticReports/com.netputing.handyPrintProDaemon_2015-03-23-20 5914_[redacted].crash
    Mar 23, 2015, 06:06:37 AM    /Library/Logs/DiagnosticReports/com.netputing.handyPrintProDaemon_2015-03-23-06 0637_[redacted].crash
    Mar 23, 2015, 06:06:36 AM    /Library/Logs/DiagnosticReports/com.netputing.handyPrintProDaemon_2015-03-23-06 0636_[redacted].crash
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Anyway, I'm gonna try the whole reset of my files and folders again and leave it a lot longer this time and see what happens.
Joe.
PS. Thanks again for all your help!

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Problem does not occur when using a different browser.

Is it Yahoo! mail?? Many users have discovered all kind of problems and glitches with Yahoo! mail in Firefox when using an old bookmark saved before Yahoo!'s recent server changes.
I suggest clearing your Yahoo cookies and entering through the main page to get a better address for your current mail server.
To remove your Yahoo cookies -- save any pending work first -- call up the Cookies dialog while viewing any page on yahoo.com (or your Yahoo site). You can use either:
* right-click the page > View Page Info > Security > "View Cookies"
* Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then go to one of these Yahoo addresses and click on login or mail from there:
* Yahoo home page: https://www.yahoo.com/
* My Yahoo page: https://my.yahoo.com/
* General mail redirect: https://mail.yahoo.com/
* AT&T users: http://att.yahoo.com/
* Other country sites (not on .com): the main Yahoo page for your country
Does that help?

Sending mail via forms no longer working

Recently, on one of our servers (XServe G4 - 10.3.9) was running both web and mail. Mail was moved off of the server 2 days ago onto a newer server (10.4.7)
The web server has: php4.3.11 and is ONLY running AFP/OD/Web
Since the transfer of the mail server to the new machine, all web sites can no longer send mail via their scripts (either by sendmail, php's mail(), or by connecting to SMTP server via php).
The web logs do not show errors when it attempts to send the mail...
A look at mail.log shows
"relay=cyrus, delay=2558, status=deferred (temporary failure. Command output: couldn't connect to lmtpd: Connection refused_ 421 4.3.0 deliver: couldn't connect to lmtpd_)
As far as I'm aware, the web server/sendmail shouldn't be attempting to use cyrus at all. For the record, Cyrus master is not running.
All users can access the mail server without any difficulty. DNS entries have been checked and double checked.
Does anyone know why sendmail and php mail functions stopped working? I really need to get these web forms functioning again. Is the problem with apache, php, sendmail or something else?

Hi Camelot,
Thanks for the quick reply and useful suggestion. I did as you mentioned and fired up the mail server.
The mail "delivered" however, I notice a couple issues in the logs (mail.log)
issue #1: I have to start cyrus master manually via > sudo /usr/bin/cyrus/bin/master SA and command line start/stop of mail does not start master. Also, when starting master from command line as mentioned, terminal hangs.
issue #2 (from mail.log) - still getting the same lmtpd error (but messages do finally get delivered):
Jan 14 03:58:24 www postfix/pipe[2914]: 3503858502D: to=<[email protected]>, relay=cyrus, delay=5327, status=deferred (temporary failure. Command output: couldn't connect to lmtpd: Connection refused_ 421 4.3.0 deliver: couldn't connect to lmptd_ )
Jan 14 03:59:39 www postfix/cleanup[2906]: B60AE58572B: to=<[email protected]>, relay 123.123.123.123[123.123.123.123], delay=0, status=sent (250 Ok: queued as 9FBF41BCBCA)
Do you think these are "issues" to contend with or are they "normal" occurances?

Checking e-mail through google no longer works...

All,
I finally made the switch to iCloud from mobile me three days ago. I check my mac.com mail through gmail and today I noticed that I have not received e-mail through gmail for three days - I am getting authentication failed message. Do I need to change the pop and smtp addresses, or is this just a problem with iCloud and gmail?
Bryan

Ugh, I did a google search for iCloud and POP mail and found many discussions that answered my question: POP mail through mobileme was supported, but is no longer supported through iCloud. I wonder if I'm still receiving mail on my android - I left it at home, whoops.
EDIT: The post that confirmed this issue <https://discussions.apple.com/thread/3374746?start=0&tstart=0>
Bryan
Message was edited by: Bryan E. Thompson

E-mail alias address no longer working

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