E-mail are received as DAT file instad of PDF

Hi All,
Please try to assist in this strange topic:
When I try to send an e-mail via the SBO (press on the envelope button and choose u2018yesu2019 when
the option u2018Would you like to attach an edited report to the e-mail?u2019 is display), the receiver is received a file with u2018DATu2019 extension and not with PDF extension and the receiver canu2019t open the file.
I have tried to uninstall the acrobat reader 9 and install instead Foxit 3.1, but the problem still
persists.
In addition, I have found the this issue is reproduced only when the customer is using the Hebrew interface of SBO and the PDF file name is in Hebrew.
When I switched to English interface of SBO, then the PDF file name is in English and the file is received correct (As PDF file).
Another thing is that when you send the e-mail via the SBO (with the attached PDF) and open it
on outlook (e.g. 2007), the file is received as DAT file,
However If you open the e-mail on web mail (e.g. GMAIL), the file is received as correct PDF file, But when you send a regular e-mail (not via the SBO) with the attached PDF file and open it on outlook, the file is received As PDF file.
Thanks,
Erez

I am afraid that there is a syntax or some codes in the interface that make the pdf converted into DAT file. You should ask the technical consultant or someone that developed the interface to make sure about it.
If not, probably,  there is a problem with your current SAP B1 version. You could try to upgrade to the latest PL version of your current B1 application and then try again this case. if this is happened in the latest version, log a message to SAP Support.
JimM

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