E-mail Campaign Reports

Hi,
Is it possible to send e-mail campaigns through Webmail, but still obtain e-mail campaign reports through Business Catalyst?
I have some e-mail lists that I can only access through webmail, but require the reporting features that Business Catalyst provides.
Thank you,
Denise

Hi Manatee2013,
It's not possible to use your webmail account for mass mail-outs. This is against our email provider's policy and you may risk having your email account temporarily disabled. Please only use the email marketing campaign within the admin console of your site for this specific feature.
Note that within webmail you can export your address book. However you'd need to then modify the format of the exported file if you then wish to re-import this list onto your site as a mailing list.
Cheers.

Similar Messages

Campaign Reports

Hi,
I am checking out the Campaign Reporting functionality.
I need to understand how the 'clicks', 'opens' and 'bounces' data is collected and what needs to be set up for this to be tested and demonstrated on a local PC set-up ( if possible )
I assume that Clicks should collect data where Users click on links set up in the mail
On opening a Campaign e-mail in the mailroot\Pickup directory I note that the URL for a Link I configured appears to be wrongly constructed and appears as:
http://localhost/common/controls/link.ashx?.......
instead of what I think it should be
http:..localhost/<WebtoolsInstanceName>/common/controls/link.ashx?......
have I got something wrong in the set-up
Can opens and bounces be simulated as well ?

James,
In a local environment you are definitely correct the Config Messaging Website needs to be populated with the URL for my local testing :
I entered http://localhost/<InstanceName>
and Now I can see Clicks and Opens data for the campaign - great!
a) Where is the detail of the clicks and opens stored in the Webtools database ?
b) I think it makes sense given the above setting that I can only detect clicks and Opens on the same LOCAL machine
c) I'd have thought that this URL field should also be populated in a live environment otherwise I can't see this functionality working.
now on to Bounces....
As I am only using a local SMTP server ( which I understand can only deliver mail ) do you think that bounces cannot be tested or have I more settings to make in the Messaging drop down for this to work?

Help required on Execution of Surveys through E-mail Campaigns

Dear all,
Our Client wants to execute the Customer Satisfaction Survey through an E-mail Campaign and wants to receive the customer feedback to evaluate the customer response.
I have the following concerns to map this requirement in SAP CRM
1. as per some SAP documentation we have to create an URL link for our Survey, here how can we insert this link in to an E-mail? Should we need to create a personalized E-mail form to insert this link?
2. Upon customer clicks on this URL link, and enters the feedback form, how the responses are getting back to CRM server and where the Questions and answers are storing in SAP?
3. What configuration do we need to do in SAP CRM to achieve this requirement?
4. How can we evaluate the Customer answers and responses without integrating BIW system?
5. What standard reports available in SAP CRM to evaluate the customer response based on ratings given to the each answer?
6. How to track whether customer review the mail or not, in case if customer doesn't want to give the feedback?
I believe that, in SAP CRM a standard solution and reports will be available to address this requirement. I request you to help me in resolving the problem.
it would be helpful if you can refere andy step by step configuration manual for this requirement.
Your suggestions and help will be highly appreciated.
Thank you
Raghu ram

There are quite a few threads with these questions answered in this forum:
SAP CRM: Marketing

Response ID Control in Mailing Campaign

Hi,
Doing Mailing Campaign we can control throug Tracking via Target Site(++) how many times customer has accessed to the URL(CRMD_EMAIL_LIST).
What we really need is if there is any way to pick up this BP´s and enclose in a Target Group to be used later(in another campaign) with option RESPONSE ID, RESPONSE CODE... by Standard(if it ís possible)
It´d be the same funcionality than response survey through WF.
Any help is welcome!!
Luis Angel Fernández
CRM Consultant

Hi Luis,
1. ##: It is used to track the number of visits on a webpage ( An external URL eg. www.yahoo.com)
2. ++( the one added manually at the end if the mail has Plain text format/ or using the icon Insert URL and choosing the option Tracking via Target Site on the HTML format)
++ is generally used for internal URLs like surveys or internal webshops.One can get the details of business partner, campaign and values( in case of surveys) .
3. Response Id or using the ++ icon: If this is added in mail forms, say you get a reply for the same, this response guid basically helps you in finding out that it corresponds to which mail and can be assigned to business partner or campaign.
4. Response Code Or Personalised Response Code: They are Easy- to use identifier for camapign outbounds and are unique for the combination of business partner and campaign.
Say for eg, You are executing a hard copy campaign to the target group.Each hard copy will have this unique response code attached to it, so that later when the hardcopies are filled and send back, just inputing the Personalised code we can determine the campaign and business partner ( IN PCUI report).
Wish this is helpful.
Regards,
Shalini Chauhan

E-mail Job works fine but does nothing ;-) HELP on E-mail Campaigns

Hi Experts...
I have a terrible problem where I'm realy stuck now.
Time for some real EXPERTS... -> YOU
I execute an E-mail campaign and everything looks fine. BUT no E-mail is visible in SOST and no Activity is created (if I choose E-mail + Activity)
The Job log reports:
2009-12-01 23:45:08 Business Partners to E-mail: 4 AD 010 S
2009-12-01 23:45:08 Total Number of Business Partners Not Contacted fo 4 AD 010
What am I doing wrong? How can I debugg the Job or get any tip what is missing? I followed "Best Practices C22 Lean Campaign ..."
Did I miss some Job activation things???
Test E-mail in the Mailform is working so mail settings seem to be ok.
Thank you. ANY HELP / hint is welcome
Chris

Hi,
Debugging can be done as follows:
1. Put a breakpoint at the beginning report CRM_MKTTGGRP_EXPORT_BATCH
2. Select your previously executed job in transaction SM37
3. Type 'jdbg' into the tcode field in the upper left area
To analyze the results and messages of the campaign execution, you can also have a look into the application log, either in the campaign application or in transation SLG1. There you should find details why the BPs have not been contacted.
Hope this helps,
Frank

Campaign Report Clicks, Open, and, Bounces

How does WebTools determine the number of Clicks, Opens, and, Bounces on the Campaign Reports?
Thanks to all in advance.

I would be interested in the answer to this also.

Can I attach a document to an e-mail campaign sent from BC?

I am preparing an e-mail campaign for a client and wish to attach a document.
Previously I have uploaded the document into the media downloads module and inserted a link in the e-mail campaign to download the file.
I have a feeling that more people will view the document if it is sent as an attachment rather than as a download link (particularly on mobile devices)
How so I include attachments in my e-mail campaigns from within Business Catalyst (if it is possible)?
I realise I will loose tracking options by doing this.

Attached files from an auotmated service - Instant block in most cases. Thats if you could, you cant in BC.
Your doing it the best way with the link and it also means you can track it.

Mail server reports invalid login. Retype login and server accepts it. Password Manager selected.

TBird v 24.5 running on W7 and Avast Free AV (up to date) running.
For years TB has been successfully accessing the pop mail account on this PC with Avast, etc...
Recently the provider (Centurylink/Embarqmail) made some changes. I double-checked the settings against their online list of settings. Also went over them with the Tech Support folks on the phone.
Upon opening TB, it goes to check mail and reports back:
Sending of username did not succeed. Mail server pop.centurylink.net responded Auth-status invalid login or password.
Press OK, then select Re-type PW. Enter the same password as I always have, and select Password Manager to remember.
TB will successfully check mail.
Close TB, start it up again, and get the same response. Go though the same motions, and am able to get mail.
Centurylink/Embarq has said repeatedly that I need to contact the manufacturer of TB... They say they have given me all the support and settings they can.
I've tried changing all sorts of settings to no avail.
Hoping that someone out there recognizes this problem and can offer a solution, or give me some items to check to get to the bottom of it.
Thank you in advance for your time.
System details as shown are for the PC I'm using to submit the request, not the PC I'm trying to solve the problem upon.

You can try this:
Open TB, go to Tools/Options/Security/Passwords, and click saved passwords. Select (click) the email with the password issue, and then click remove. Restart TB.
The password prompt comes up. Enter password, check the remember option, and see if that fixes the issue by restarting and seeing if it logs in without issue.

Exporting a mailing label report to PDF shifts the address off ...

Hi.
The report is created using the wizard "File->New->Mailing Label Report". Everything looks good at the preview. Following are the dimensions:
- 4 X 1 inches
- 2 labels across, 10 down
- Paper would be 8-1/2 X 11 inches (Letter sized) (labeled) paper
- 0.5 inches page margin on top and bottom
- 0.156 inches left & right margins
- Horizontally .188 inches between labels
- Vertically NO space between labels
For this, in the Crystal Reports Designer, I used Mailing Label Type = "Address (Avery 5261)".
Issue
However, when trying to export the report to PDF and when we print the report, addresses go off the labels (shifts up slightly starting from the begining). It looks like the font sizes, etc are not maintained. Therefore, visually, addresses shifts up gradually and does not fall into labels.
Other specific details
The first address was too low, I mean after .5 inches top margin, this first address started to appear .4 inches down the margin. If we measure from top of one address to the top of next one, it is about .9 inch and not 1 inch.
Later I tried this [template|http://www.worldlabel.com/Pages/crystal-reports.htm] as well. I faced the same issue.
Had anyone worked with mailing labels report faced similar issue?
I appreciate your help

Go through the following SAP Note
[https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303336333933353336%7D.do]
Regards,
Raghavendra.G

How to mail a report

hi
i have a form with option to create a report with mode cache, file, printer, mail etc. now i want to mail the report directly from that form. how can i achieve this?
thanks

HI
also add a "from" parameter (in user parameters) and set the initial value as your source e-mail ID
This works nicely.
VPaaru

Problem in sending mail from REPORT BUILDER...HELP ...PLS ....URGENT

Hi All,
I added the mailserver part in the rwbuilder.conf file.This is how it looks
<pluginParam name="mailServer">smtp.xxx.com</pluginParam>
The smtp server of our company is working fine.
Now when i am sending mail frm report builder i am getting the error.
Pls tell me .....
Do i have to configure any other file?
Should the smtp server be running in my local machine?WHAT IS THE SOLUTION ...FOR THIS PROBLEM?
Please someone give me some guidance..
regards,
ashok

Hi,
Pls give some idea ......
your reply will be greatly appreciated.
regards,
ashok

Mailing the Report Output-Does not generating file name

Dear Gurus,
       The below program fulfils the "mailing the report" requirement .it sends the out put as an attachment in XLS format.But one problem exists i.e.,it does not generate filename.It gives the filename as ".XLS"(DOT XLS).
What should be done that system generates a filename?
*& Report ZTESTMAIL                                                   *
REPORT ZTESTMAIL                               .
tables: ekko.
parameters: p_email type somlreci1-receiver.
types: begin of t_ekpo,
ebeln type ekpo-ebeln,
ebelp type ekpo-ebelp,
aedat type ekpo-aedat,
matnr type ekpo-matnr,
end of t_ekpo.
data: it_ekpo type standard table of t_ekpo initial size 0,
wa_ekpo type t_ekpo.
types: begin of t_charekpo,
ebeln(10) type c,
ebelp(5) type c,
aedat(8) type c,
matnr(18) type c,
end of t_charekpo.
data: wa_charekpo type t_charekpo.
data: it_message type standard table of solisti1 initial size 0
with header line.
data: it_attach type standard table of solisti1 initial size 0
with header line.
data: t_packing_list like sopcklsti1 occurs 0 with header line,
t_contents like solisti1 occurs 0 with header line,
t_receivers like somlreci1 occurs 0 with header line,
t_attachment like solisti1 occurs 0 with header line,
t_object_header like solisti1 occurs 0 with header line,
w_cnt type i,
w_sent_all(1) type c,
w_doc_data like sodocchgi1,
gd_error type sy-subrc,
gd_reciever type sy-subrc.
t_object_header = 'Text.xls'. append t_object_header.
*START_OF_SELECTION
start-of-selection.
Retrieve sample data from table ekpo
perform data_retrieval.
Populate table with detaisl to be entered into .xls file
perform build_xls_data_table.
*END-OF-SELECTION
end-of-selection.
Populate message body text
perform populate_email_message_body.
Send file by email as .xls speadsheet
perform send_file_as_email_attachment
tables it_message
it_attach
using p_email
'Example .xls documnet attachment'
'XLS'
'PO'
changing gd_error
gd_reciever.
Instructs mail send program for SAPCONNECT to send email(rsconn01)
perform initiate_mail_execute_program.
*& Form DATA_RETRIEVAL
Retrieve data form EKPO table and populate itab it_ekko
form data_retrieval.
select ebeln ebelp aedat matnr
up to 10 rows
from ekpo
into table it_ekpo.
endform. " DATA_RETRIEVAL
*& Form BUILD_XLS_DATA_TABLE
Build data table for .xls document
form build_xls_data_table.
*CONSTANTS: con_cret TYPE x VALUE '0D', "OK for non Unicode
*con_tab TYPE x VALUE '09'. "OK for non Unicode
*If you have Unicode check active in program attributes thnen you will
*need to declare constants as follows
*class cl_abap_char_utilities definition load.
constants:
con_tab type c value cl_abap_char_utilities=>horizontal_tab,
con_cret type c value cl_abap_char_utilities=>cr_lf.
concatenate 'EBELN' 'EBELP' 'AEDAT' 'MATNR'
into it_attach separated by con_tab.
concatenate con_cret it_attach into it_attach.
append it_attach.
loop at it_ekpo into wa_charekpo.
concatenate wa_charekpo-ebeln wa_charekpo-ebelp
wa_charekpo-aedat wa_charekpo-matnr
into it_attach separated by con_tab.
concatenate con_cret it_attach into it_attach.
append it_attach.
endloop.
endform. " BUILD_XLS_DATA_TABLE
*& Form SEND_FILE_AS_EMAIL_ATTACHMENT
Send email
form send_file_as_email_attachment tables pit_message
pit_attach
using p_email
p_mtitle
p_format
p_filename
p_attdescription
p_sender_address
p_sender_addres_type
changing p_error
p_reciever.
data: ld_error type sy-subrc,
ld_reciever type sy-subrc,
ld_mtitle like sodocchgi1-obj_descr,
ld_email like somlreci1-receiver,
ld_format type so_obj_tp ,
ld_attdescription type so_obj_nam ,
ld_attfilename type so_obj_des ,
ld_sender_address like soextreci1-receiver,
ld_sender_address_type like soextreci1-adr_typ,
ld_receiver like sy-subrc.
ld_email = p_email.
ld_mtitle = p_mtitle.
ld_format = p_format.
ld_attdescription = p_attdescription.
ld_attfilename = p_filename.
ld_sender_address = p_sender_address.
ld_sender_address_type = p_sender_addres_type.
Fill the document data.
w_doc_data-doc_size = 1.
Populate the subject/generic message attributes
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle .
w_doc_data-sensitivty = 'F'.
Fill the document data and get size of attachment
clear w_doc_data.
read table it_attach index w_cnt.
w_doc_data-doc_size =
( w_cnt - 1 ) * 255 + strlen( it_attach ).
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle.
w_doc_data-sensitivty = 'F'.
clear t_attachment.
refresh t_attachment.
t_attachment[] = pit_attach[].
Describe the body of the message
clear t_packing_list.
refresh t_packing_list.
t_packing_list-transf_bin = space.
t_packing_list-head_start = 1.
t_packing_list-head_num = 0.
t_packing_list-body_start = 1.
describe table it_message lines t_packing_list-body_num.
t_packing_list-doc_type = 'RAW'.
append t_packing_list.
Create attachment notification
t_packing_list-transf_bin = 'X'.
t_packing_list-head_start = 1.
t_packing_list-head_num = 1.
t_packing_list-body_start = 1.
describe table t_attachment lines t_packing_list-body_num.
t_packing_list-doc_type = ld_format.
t_packing_list-obj_descr = ld_attdescription.
t_packing_list-obj_name = ld_attfilename.
t_packing_list-doc_size = t_packing_list-body_num * 255.
append t_packing_list.
Add the recipients email address
clear t_receivers.
refresh t_receivers.
t_receivers-receiver = ld_email.
t_receivers-rec_type = 'U'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
append t_receivers.
call function 'SO_DOCUMENT_SEND_API1'
exporting
document_data = w_doc_data
put_in_outbox = 'X'
sender_address = ld_sender_address
sender_address_type = ld_sender_address_type
commit_work = 'X'
importing
sent_to_all = w_sent_all
tables
object_header = t_object_header
packing_list = t_packing_list
contents_bin = t_attachment
contents_txt = it_message
receivers = t_receivers
exceptions
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
others = 8.
Populate zerror return code
ld_error = sy-subrc.
Populate zreceiver return code
loop at t_receivers.
ld_receiver = t_receivers-retrn_code.
endloop.
endform.
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
Instructs mail send program for SAPCONNECT to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
submit rsconn01 with mode = 'INT'
with output = 'X'
and return.
endform. " INITIATE_MAIL_EXECUTE_PROGRAM
*& Form POPULATE_EMAIL_MESSAGE_BODY
Populate message body text
form populate_email_message_body.
refresh it_message.
it_message = 'Please find attached a list test ekpo records'.
append it_message.
endform. " POPULATE_EMAIL_MESSAGE_BODY
Your suggestions will be appreciated and rewarded.
Thanks in advance
Murali

Hi
Your pgm is not passing anything in obj_descr in packing list for excel file. If you pass a name your excel file will have that.
Regards
Sathar
perform send_file_as_email_attachment
tables it_message
it_attach
using p_email
'Example .xls documnet attachment'
'XLS'
'PO'
' ' *------> no value*
changing gd_error
gd_reciever.
form send_file_as_email_attachment tables pit_message
pit_attach
using p_email
p_mtitle
p_format
p_filename
p_attdescription *----> no value*
p_sender_address
p_sender_addres_type
changing p_error
p_reciever.
t_packing_list-obj_descr = ld_attdescription.

How to e-mail a report

I have created a Library database. In this database i have created a over due report for the books which are over dued. I want to e-mail that report automatically to the user and manager of Library when the bokk is over dued. How can i e-mail my report from oracle portal.

These are a few links that I remember: http://technet.oracle.com:89/ubb/Forum81/HTML/000450.html http://technet.oracle.com:89/ubb/Forum70/HTML/000268.html http://technet.oracle.com:89/ubb/Forum70/HTML/000725.html
To find more links on this topic just search for "mail" in this forum and also on portal forum.
Thanx,
Chetan.

Send a mail from report 6i with his function "mail...."

I have tried to send a mail from report using "File" ---> "Mail.." Function that is avaible on report, but it send a file "*.eps" that is not readble with the normal reader.....
It is possible to send a PDF file ???
Thank 's .....
il vampiro

Hello Mike,
In Reports Builder 6i, Just change the Initial Value of the DESFORMAT System Parameter in the Object Navigator (under Data Model) to PDF, or any other format you want to mail the report in.
Thanks,
The Oracle Reports Team.

How to get a summarized mail traffic report in exchange 2013

Hi all
How to calculate the exchange 2013 SMTP mail traffic in terms of hour,day,month,top senders,largest message and top recipients list . Same time we would like to have those summarized mail traffic report for all the mailbox servers in the form of graphical
view as well as in a csv file ?
Please all of us share your thoughts and possibilities .
Regards
S.Nithyanandham
Thanks S.Nithyanandham

You may calculate hourly email traffic using "Message Tracking Logs and Log Parser".
I would like to refer you on this well explained article that will assist you step-wise to implement in your working environment : http://exchangeserverpro.com/calculate-hourly-email-traffic-using-message-tracking-log-parser/
Moreover, if you wish to achieve this goal automatically, you may also consider on this automated application (http://www.exchangereports.net/) that provides a deep-view of email traffic report in real time at
granular level.

E-mail Campaign Reports

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