E-Mail Error Message

When I open my e-mail messages, I get a big black box that states "More request cannot be completed. Service book information not found." Under this message is a small blue box with "OK" that I must click to remove it. Then my e-mail messages come through ok. The error message only occurs when I first open an e-mail message. Does this mean anything, and how can I get rid of it?
Also, my new 8900 has OS 4.7 (came with the CD). Is it ok to upgrade to 5.0, before AT&T sends it out? I have the AT&T data plan.
Thanks for your help and a great site!
Solved!
Go to Solution.

What third party applications do you have loaded... something is causing the rebooting.
You might try deleting applications one at a time to troubleshoot it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Undeliverable mail - error message

When I try to send mail, I get an Undeliverable mail error message/response. I don't know if it makes a difference if I select the me.com or mac.com as my outgoing server. I also work at a university, but I don't think that should be a problem since this just surfaced today. I've posted some additional technical details below. Has anyone else experienced this problem recently?
Error message details:
SMTP module(domain mac.com) reports:
host smtp-mx2.mac.com says:
550 5.1.1 unknown or illegal alias
Reporting-MTA: dns; regor.[myuniversity].edu

First of all test the other mail host. Do nslookup on the mx record for the domain. Maybe also check it from somewhere else on the internet to make sure your dns server doesnt still have an old entry cached. Once you know dns is going to the right server, try to telnet to port 25 on that server to see if you can connect to the other mail server and get a header back. If you want you could go a step further and send a message via command line but not usually necessary.
If that server seems fine, look at your own mail server. Check dns, delivery to other addresses etc..

'cannot get mail' error message

Getting 'cannot get mail' error message for my hotmail on iphone and ipad, tried resetting account and passwords, not helping...any ideas??

My email started working -- on its own -- at 7 PM. That means that from 4 AM until 7 PM, I received no email.
However, I knew I missed some messages. It's now the NEXT MORNING and those missed messages still have NOT arrived. I has hoping they were in a queue or something and would still be arriving.
This is HORRIBLE. Gosh only knows what I missed beyond the few that a couple friends told me about.
If this happens one more time, I'll leave icloud.com's email. This is COMPLETELY UNACCEPTABLE. In all the years of having had MobileMe prior to iCloud email, nothing like this ever happened.
SHAME ON APPLE.

Cannot open links in Mail--error message "IMDontAskAgainBigNoCancel.nib"

All of a sudden, I get the following error message when I try and open a link sent to me in Mac Mail---"IMDontAskAgainBigNoCancel.NIB". I downloaded Thunderbird thinking that it was a Mac Mail problem, but the same thing is happening. The error message says that it cannot open "Dutch 1proj". I have deleted all Dutch from my hard drive but the same error message still appears.
The mail opens fine---it is just when you click the link that this happens. Any advice?

You appear to have deleted or otherwise messed with some system files and aren’t providing all the relevant information here.
Quit all the applications and verify/repair the startup disk (not just permissions), as described in the following article:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, try reinstalling the Combo Update for the type of computer and the version of Mac OS X you’re using (which you haven’t provided either, but I’ll assume it’s Mac OS X 10.3.9), unless this is the version of Mac OS X that came with the computer:
Mac OS X 10.3.9 Combo Update
You may also have to reinstall the following Security Update, which includes most of the security updates released after Mac OS X 10.3.9:
Security Update 2007-008 (10.3.9 Client)
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Mail error message in console log - "deleted count greater than total count

since installing Gmail IMAP instead of POP I get the following error message in the console log. Any ideas or solutions?
28/10/2009 14:19:04 Mail[1629] * Assertion failure in -[MessageViewer _countStringForType:isDrafts:omitUnread:totalCount:], /SourceCache/Mail/Mail-1076/MessageViewer.subproj/MessageViewer.m:5078
deleted count greater than total count
0 Message 0x00007fff84daf828 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff84daf78d -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001000356da 0x0 + 4295186138
3 Mail 0x00000001000316ba 0x0 + 4295169722
4 Foundation 0x00007fff8736f926 nsnotecallback + 167
5 CoreFoundation 0x00007fff8831fe4a __CFXNotificationPost + 954
6 CoreFoundation 0x00007fff8830c7f8 _CFXNotificationPostNotification + 200
7 Mail 0x000000010001dbe1 0x0 + 4295089121
8 Mail 0x000000010001dc52 0x0 + 4295089234
9 Foundation 0x00007fff8739b874 postQueueNotifications + 398
10 CoreFoundation 0x00007fff88337437 __CFRunLoopDoObservers + 519
11 CoreFoundation 0x00007fff8831305f CFRunLoopRunSpecific + 607
12 HIToolbox 0x00007fff82f0ec4e RunCurrentEventLoopInMode + 333
13 HIToolbox 0x00007fff82f0ea53 ReceiveNextEventCommon + 310
14 HIToolbox 0x00007fff82f0e90c BlockUntilNextEventMatchingListInMode + 59
15 AppKit 0x00007fff815bd520 _DPSNextEvent + 718
16 AppKit 0x00007fff815bce89 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
17 AppKit 0x00007fff81582a7d -[NSApplication run] + 395
18 AppKit 0x00007fff8157b798 NSApplicationMain + 364
19 Mail 0x000000010000167c 0x0 + 4294973052
20 ??? 0x0000000000000002 0x0 + 2
)

Welcome to the forums Oliver... good work at narrowing the problem down so far!
Try dragging this file to the Desktop and reboot...
/Users/nnnn/Library/Preferences/com.apple.mail.plist
Might also pay to clean caches, I use Applejack, but there are many. The log makes me think cache especially.

Yahoo/Apple Mail error message

I am getting the following error message when trying to set up Yahoo mail in Apple Mail program.
The server returned the error: The server “imap.yahoo.com” cannot be contacted on port 993.
I have tried 995 on the port and still no work!
What goes?

have u tried unblocking it on your router?has it ever worked before?or is this a first time setup?

Help-syncing mail error message

I got the following error message while syncing my iPhone 3G to my Mac-
*iTunes could not sync mail accounts to the iPhone “Paul’s iPhone because an error occurred remapping record identifiers.*
+Try syncing your iPhone again. If the problem persists, replace the mail accounts on the iPhone from the info tab in the iPhone preferences.+
I sync my me.com through mobile me and I also have a gmail imap and a comcast pop 3 account. I deleted all the accounts from the iPhone. The error message still kept coming up. I restored my iPhone and it was fine for 4 days. Now I'm getting the error message again.
Any ideas?
I appreciate your help!

Not sure how to resolve this, but after you have transferred the email account settings from your computer to your iPhone via the iTunes sync process which is selected under the Info tab for your iPhone sync preferences, you don't need to keep this option selected under the Info tab for your iPhone sync preferences. This only needs to be done once and is a one way transfer process only - from your computer to your iPhone.

Retrieving voice mail, error message on first attempt, success on second?

When I first call voice mail and enter my password, I receive an error message, but I am successful on the second attempt. What is the problem, I changed the PW but still have the same problem?

Does this happen every time you try to access your Voicemail?
Voicemail is a feature controlled exclusively by your carrier (AT&T) so it could also be something on their end.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

What does it all mean? Help! Mail error message!

The mailbox “~/Library/Mail/[email protected]/Sent Messages.mbox” is currently locked by “(null)” on host “c-24-20-121-133.hsd1.or.comcast.net”. If you open a mailbox that already is in use, you may damage its contents.
What does it all mean? It's just started popping up every once in while and I can't decipher it.........

OK. This is going to be a tough one.
First of all, even if you don't understand what the error message says, you can see that it refers to a mailbox called Sent Messages.mbox that's located in ~/Library/Mail/[email protected]/, so my question was whether you had similar problems with other mailboxes besides Sent.
Second, that mailbox is used by Apple Mail, you posted in a forum dedicated to discuss Apple's Address Book & Mail issues, and everything seems to indicate that you were actually using Apple Mail when you encountered the problem. So what does Outlook Express have to do with all of this?

Can't Trash saved apple mail-error message "file exists"

Recently I can't trash saved mail from any of my mailboxes under Saved On My Mac.
Am running OS 10.6.7 with Mail 4.5 and also have me.com account.I have an early 2010 24" Intel iMac.
I get the following error message "The message MESSAGE NAME could not be moved to the mailbox "Trash-On My Mac" The operation couldn't be completed. File Exists."
Need suggestions for troubleshooting this problem

These forums are user to user. To report things like this to Apple, use the feedback channel:
http://www.apple.com/feedback/macosx.html

BT Mail Error Message: An error occurred when show...

I login (successfully) to BT Broadbaand.
I select BT Mail
I select my Inbox
After a 'Please wait...' message I get an error message:
An error occurred when showing the email list
Error with email list.
[OK] [Retry]
So, I can't read any of my Inbox emails. This is serious; I cannot afford to not receive emails promptly.
Can anyone advise, please?
Solved!
Go to Solution.

Thanks, but as you say, I'm struggling with Windows Live Mail issues. I've been using Firefox all along, since well before I moved to BT (on the 13th).
I'm wondering if this problem is connected, although BT Mail was fine the previous time I was online and I haven't changed a thing since then. Another advisor also suspects a BT Cloud issue is linked to Windows Live Mail.
I've just removed anything to do with Windows Live Mai from my PC and reset my router, but this email inbox problem is still there.

MAIL - ERROR message using aapt sending mail

I am using Apple Mail with an aapt.net.au email account. When I am at home using my wireless internet connection through an ADSL landline I have no problems. However, when I travel and make use of others wireless connections eg at an airport or at my friends house, I can receive and download email but I get a
"server "mail.aapt.net.au" refused to allow a connection on port 25"
error message when I try to send emails Aapt seem to have no idea what is happening.
Does anyone out there in Mac land have any ideas.
I use a Macbook when travelling.

Hi Tim, it's a Port/Authentication issue when sending through another ISP.
Make a New Location, Using network locations in Mac OS X ...
http://docs.info.apple.com/article.html?artnum=106653
* The SMTP port for outbound emails is 25 or 2525 (465 or 587 if you want to use secured SMTP)

TS3899 Purchased I phone 4S   3 1/2months ago Having problem from day one w/ HOTMAIL & MSN e-mail   ERROR messageS read: the connection to the server failed or unable to move message The messge could not be moved to the mailbox trash when attempting

sed   IPHONE 4 S   3 1/2 months ago .   From day one MSN & HOTMAIL e-mail has not worked properly. UNable to delete e-mails in MSN & HOTMAIL (ERROR MESSAGE reads UNABLE TO MOVE MESSAGE
UNable to download messages in MSN & HOTMAIL     My YAHOO & NYCAP e-mail accounts totally work. How do I correct my MSN & HOTMAIL accounts???

Oberus,
We're very sorry for the troubles you're having getting your messages to your customers. We're happy to help. We will escalate this to the proper group for review. Thanks for your patience as we investigate and escalate this issue. ~Ian
Ian_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Mail Error Message at Startup

"Unable to verify SSL server mail.nathanbudd.com "
This error message pops up every time I open Mail now. That was just the title, the full body is as follows:
Mail was unable to verify the identity of this server, which has a certificate issued to "webmaillogin.com". The error was:
An SSL error occurred while trying to read data from the server "mail.nathanbudd.com". Verify that this server supports SSL and that your account settings are correct.
You might be connecting to a computer that is pretending to be "mail.nathanbudd.com", and putting your confidential information at risk. Would you like to continue anyway?
And then there are buttons for "show the certificate" "?" "cancel" and "continue"
What does this error message mean and how can I fix it?
P.S. This post already exists, but has not receive a first reply for at least two weeks, this is why I am posting it again.

Hi there,
What have you set the startup prefs set to? Is Logic mabe trying to open a template when you start it up which doesn't exist or is damaged? So check Logic->Preferences->Global->Start up menue->choose an option there or set it to "nothing"

New (to me) e-mail error message.

All has been well on the e-mail front for me for a few weeks now - until 10 minutes ago when this error message appeared - "Sending of password did not succeed. Mail server mail.btinternet.com responded: internal server error (#IS6532)"
I have seen many error messages associated with BT and their (or Yahoo's) system - I'm still not migrated (but that is another story!!!) but I have not seen this one before. I use Thunderbird as my e-mail client BTW. The old trick of going to yahoo.mail.com, logging on with my normal email pw and then logging off again seems to clear it and I can go back to using Thunderbird as normal. What a p i t a this is all becoming.
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

I have been having exactly the same problem since this morning (Thursday 20 Nov 2014) ! It happens fairly frequently and I am unsure whether the problem lies with me and/or Thunderbird - or with Yahoo.
I am interested in your comments about migrating to the new BT e-mail. I too appear to be still using Yahoo and can access all my BT e-mail addresses by using the Yahoo portal. I really don't know what's happening and can't understand why everything seems exactly the same as it has always been despite the fact that BT insists it has ditched Yahoo!
Best wishes. If you get to the bottom of this, I would appreciate you posting the outcome.
Peter

E-Mail Error Message

Similar Messages

Maybe you are looking for