E-mail for reseting security questions is not the correct email can i change it?
Is there any way to change the email where the answer of the security questions go to? I says it sends to j********@hotmail.com , but that is defenitly not my email addres. Please help
Sorry, there's no way to change the email address for an account. Just setup another Sync account.
https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information#w_iaove-forgotten-or-no-longer-have-access-to-my-sync-email-address
Similar Messages
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I had an apple ID opened by an apple store a year ago. Since then I hadnt purchased any app from app store. Today i was doing it for the first time which I came across two security questions which i hadnt seen so far. I requested a reset but the email the instructions are sent to is one i dont know and doesnt belong to me. I even asked the store about it and they said they either didnt know the email address. Considering that I have my ID and my password, i wish to ask you to kindly unlock my account. I would provide any additional info that might be needed.
Sincerely Yours
AMJThe reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How do I change my security question email address?...
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Hi all please i want reset security questions but not send email from apple to my email
please help me hi all please i want reset security questions but not send email from apple to my email
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I can not reset my security questions and not set rescue email address
i can not reset my security questions and not set rescue email address
Call AppleCare and speak to someone in account security.
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How to figure reset security question but forgot the answers to them
how to figure reset security question but forgot the answers to them
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433
Welcome to the Apple Community.
1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I can't remember my security question answers and the recovery email never comes.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I am unable to call.plase reset security questions and send to my email plaseeee
i am unable to call.plase reset security questions and send to my email plaseeee
<Email Edited By Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I need to by apps but it keeps asking for my security questions ;/ but forgot the answers to my security questions and the security/rescue email too (i dont have USA number to call please help me and send my rest to my email
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115668) -
Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How do I unlink my Apple ID from another persons I tunes account? I keep getting their security questions and one of my emails can't be used. It keeps telling me I its linked to another account but it shouldn't anymore. Plus my security questions belong to the other person and it has no reset option
depend on the version of itunes and if it's OS X or windows i suppose
in itunes on ny computer in the upper right corner left of the search bar there is a circle with a black siloet and my name beside it
if I click on the v beside it I can a menu with logout as an option -
when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID
Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.
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What can I do if a reset email for my security questions will not send?
I'm trying to purchase a song in iTunes and it asks me for the answers to my sercurity question, which I've forgottten as my account was set up a while ago. When I press the link to send the reset details for my security questions, to my email address it comes up with a page saying email sent, check your inbox. I check my inbox and nothing shows up. However, when I make changes to my acount, e.g. change my house address, it will send that email and I will recieve it. What can I do?
You need to ask Apple to reset your security questions; ways of doing so include going to support.apple.com/kb/HT5699 and picking a method for your country, and filling out and submitting www.apple.com/emea/support/itunes/contact.html.
Setting up a rescue email requires correctly answering two of the questions.
(96166) -
HT1920 Email is not being sent for reset security questions?
When I click send reset security questions to t********@gmail.com I do not recieve an email. I checked the spam and all other inboxes but still nothing. Anyone able to assist with this or have had a problem with it in the past.
~Thank YouIf you aren't receiving the email (you've tried clicking the reset link again ?) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
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