E-mail ICWC: Outlook contacts

Hello guys,
In a customer we have a CRM 5.0 installation with the following SW components:
BBPCRM 500 SP10
SAP_ABA 700 SP12
SAP_BASIS 700 SP12
In the ICWC, when we sent an e-mail we have the opportunity to choose the source of addresses, like outlook contacts or partners addresses.
In my e-mail interface only appear the contacts from the partner addresses.
Could you tell me what can I do to appear the option outlook contacts?
Its necessary configuration of groupware integration.
Best Regards.
Mary

Hello Joaquin,
Thanks for your response.
When I posted the message I knowed that, my services were activated.
I solved my problem with the SAP Notes:
Note 963408 - Internet Explorer settings for 1-to-1 e-mail and groupware
Note 962341 - 1-to-1 e-mail or groupware synch problems with MS-Outlook
So, to put the "outlook contacts" in the address search in the e-mail ICWC it's necessary to apply the notes above and to activate the services in the sicf transaction.
Best Regards,
Mary

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curtterp wrote:
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Message was edited by: hallycat

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Did you realize this is a forum for MacBook Pro's? Outlook is a Microsoft product that only runs on MS Windows. Perhaps you could provide more information such as:
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E-mail ICWC: Outlook contacts

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