E MAIL IN BOX DISAPPEARED

My daughter put a friends sim in her phone. When she put her own sim back in she had lost her email inbox. She tried going online to tmobile but it just said it had moved and a new email address had been detected. . She is unable to find it or delete it to re-install it. Any ideas please???
Tmobile have been pretty useless.

Hi there!
With her home SIM in the BB, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

After installing mountain lion the local mail boxes disappeared

after installing mountain lion the local mail boxes disappeared.

This is my problem too:
All of my local mailboxes (On my Mac) disappeared from the sidebar. However, I do not have the 'triangle' on the Inbox that I can turn to reveal the list of mailboxes -- that disappeared too (and nothing happens when I hover over "Inbox"). I do know that the mailboxes are still there, somewhere, because when I go to create a New Mailbox, I can navigate to "On My Mac" and the entire mailbox list shows up there in the dropdown. How do I get them back onto my sidebar if the option to do that is no longer on the "Inbox" icon?

Mail Inbox and Sent box disappeared

The Inbox and Sent boxes appear empty and do not respond. Trying to move messages from other boxes to the Inbox results in a message saying the box does not exist.
Not able to send or receive mail to the computer. MobileMe works.
Have recovered the last inbox, but cannot move the recovered msgs to the Inbox.
Cannot rebuild the Inbox as that item in the menu is grayed out.
Reindexing the boxes does not solve the issue.
Questions: Is there a fix within the current configuration that does not lose the contents of either box? Would downloading a new Mail app fix the problem and recognize the old mailboxes? If I have to install a new Mail app, where do I get it?
Appreciate any help

all the mail content (but not the headers) in my Inbox and Sent box disappeared.
Setting up the same account twice in Mail is probably what got you into trouble. I suspect Mail simply removed all mailboxes associated with that account without checking to see whether they belonged to the original or the dupe.
Do the disappeared messages from my Inbox, and their attachments, all exist somewhere on my Mac even though I can't see them (I have searched the Library)?
Very unlikely. Try looking in the ~/Library/Mail/ folder (where '~' means "your user folder). See if there are any mailboxes still there that might be appropriate, and try duplicating them to the desktop and then import them into a new mailbox. That's unlikely to work, but you never know.
Is there any utility out there that might help me to find them?
If they're really gone, no. If you have backups, you can restore them from the backup, of course. But without backups, the best you'll be able to do is try a data recovery tool, which is unlikely to give very good results in this case, but would be worth a try if there's no other option.
And what happens to attachments in Mail nowadays, when there seems to be no separate Attachments folder?
Attachments are stored with the message, just like they are sent across the internet as part of the message. They are not automatically decoded and saved as individual files somewhere. That happens when you either open them or tell Mail to save them somewhere.

Mac Mail trash folder disappeared. Deleted mail now appears in 'drafts' and Any ideas?stays in the 'in box'.

Mac Mail trash folder disappeared. Deleted mail now appears in 'drafts' and Any ideas?stays in the 'in box'. Any one have any ideas as to why or how to fix?

Hi k:
That file is in your home folder ~(symbol for home)>library>preferences.
A preference file may (rare, but it happens) become corrupted. OS X rebuilds them as needed. You will need to enter any personal preferences that differ from the default settings.
By the by, welcome to the wonderful world of Apple computing. You will find these forums represent the best on-line community anywhere.
Barry

My emails in mail have just disappeared leaving the headers of date etc

my emails in mail have just disappeared leaving the headers of date etc
any one out there who has had this before
smburc

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Warning: The process may take hours if you have gigantic mailboxes. For reasonable-sized mailboxes, it should only take a few minutes.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

The incoming mail server box on my iMac is blank so unable to get mail and UNABLE to trype the mail server into the box it refuses to accept anything in itplease help

Im having lots of bother with my Mac Mail I cant recieve or send it . On checking I noticed the incoming mail server box in my Account is blank and it refuses to let me type anything in it so stays blank . what can i do? help please.

Could I ask you to amend your signature - you can see why it's a good idea.
The first step for you would be to sign out in System Preferences>iCloud then sign back in again, enabling Mail and any other data types in the checklist there. This should set up Mail automatically for you - you shouldn't need to enter any settings yourself.
Your data will disappear from your Mac when you sign out, but will reappear when you sign back in.

HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC

What is the point of the Mail Activity box?

At the bottom left of the Apple Mail app. window, there is a Mail Activity box. This used to be very useful back in the days of, I think, Tiger, or maybe Leopard, but since upgrading to Lion, nothing has ever appeared in that box. If I want to see Activity I have to open a new window.
Why does this box still exist? Is there any way to get Activity to appear in that box as it used to, and, I suppose, as it is supposed to?

I think it serves two purposes... first it blocks visability from your archive mail box and two some networks dont use the internet so if you are getting mail and you have to go through a bunch of nonsense it shows up. LIke if you work for a company or goverment agency, their networks may not be connected to the out side world like using dialup, dsl, or high speed internet like you and me do.
Message was edited by: Carlo TD

The update itunes update software box comes up when I open itunes, I click to download the box disappears and it never starts the download. Whats wrong?

The update itunes software box comes up when I open itunes, I click to download, the box disappears and it never starts the download. Whats wrong?

You might not have enough space left on your hardrive.

When I send a message using hotmail.co.uk, it does not appear in my Mac Mail sent box. How do I rectify this?

I am using Mountain Lion (OS X 10.8.2) on my MacBook (mid-2009); Mail version 6.1 (1498).
My incoming mail server is pop3.live.com (Hotmail).
When I send an email on the Hotmail website, it does not register in my Mac Mail sent box.
How do I rectify this?
Many thanks for your help in advance.

You have to send it from the Mail program on the Mac not the website. When you send it from the website it is in the sent folder on the website.
I handle all my mail in the Mac Mail program never the website.

Image sent with photo app does not show on mail sent box. How do I find it?

My daughter sent a photo from the photo album on her itouch. I search it in her mail sent box, but I cannot find it. Any idea how to find it?
Thanks

Are you looking into the right mail account on the iPod? If yo send an item like a photo from an app it gets sent from the default account on the iPod.
Did the recipient get the mail message? Maybe it was never sent.

I got a software update message this morning and clicked install and restart. Now my e-mail icon has disappeared from the dashboard. How do I get it back?

I got a software update message this morning and clicked install and restart. Now my e-mail icon has disappeared from the dashboard. How do I get it back?

Don't recall the exact wording. But it is the same in appearance as others. Anyway, problem solved using RogerWilmut1 reply to someone else. I opened Applications and got the icon back. Thanks for responding.

Edit this bookmark box disappears

When I click on the star to bookmark a website I cannot choose where to save the bookmark. When I hover anywhere the dialogue box disappears.
This is a new install of Firefox and I do not have any add-ons installed. Also, running FF in normal mode with all plug-ins disabled did not help.

click on the star again i am sure u can edit t den!

MBA lion Mail issue: window disappears randomly

hello:
Having some MBA 13' mail issues:
1) mail window will disappear (only using cmd+0 shortcut will bring it back - or going to window>message viewer) randomly without any reason
2) starting up a new email or new note then closing this note or email will close the entire message viewer window...why?
3) emails deleted within the 'inbox' section will not delete in the Gmail section (setup as IMAP, with Gmail defaults)
I am a little concerned with 1 & 2 becuase these are huge user experience issues, it is the most frustrating thing to have to continually use the short cut to open up a window which should not have disappeared in the first place!!
any help would be appreciated, thanks in advance!

Hi Fred
I've got the same issue. It seems to happen randomly but so annoying when it does. Upgrading to Mountain Lion hasn't helped and I've changed my keyboard and reset all the short-cuts to the default settings and still it happens in Mail and Microsoft Outlook for Mac when I'm typing a mail.
Did you find a solution?

Blue line around active boxes disappears, cannot figure out why....

Hi ... hope you can help me with this, it's a minor irritation but it's driving me nuts. I'm writing a report that has several boxes with imported graphics in it.
The active boxes have a light blue line around it, with tiny clear boxes in the corners and side mid-points. I can drag any of those tiny boxes to resize the image, or use the metrics inspector to enter the dimensions numerically. But sometimes, when I make the boxes larger, the blue line around the active box disappears.
Those blue lines lining the active box are useful for aligning the graphics boxes, so it would be nice if they stopped disappearing on me.
Anyone know why that happens?
Thanks!
shireen,
new to iWorks

I don't have any troubles selecting and aligning text boxes and graphics since I stopped sending them all the way to the back (arrange menu/send to back). There are times when you want them back there but most of the time you don't. Pages uses layers and one of the layers is the default text layer. Anything behind this text layer is difficult to select.
You can select items behind the text layer by clicking in the area outside the margins and drag the pointer over to the graphic without releasing the mouse. If you use the 'send backward' command the object still remains easy to select.
Some objects that have transparent areas (PDF's created from eps files for example) can only be selected by the click and drag method described above or by carefully positioning the pointer over a black or colored area until the pointer turns from a cursor to a pointer.
Kurt

E MAIL IN BOX DISAPPEARE​D

Similar Messages

Maybe you are looking for

E MAIL IN BOX DISAPPEARED