E-mail "Inbox" of old messages have all changed to text only after Norton scan?

Hi,
Last night I did a full Norton scan of my computer and this morning found that all the "Inbox" messages "prior" to the time of the scan seem to have been changed to text only with various other codes and symbols but without the correct text formatting and any graphics. With these old Inbox messages the address and subject lines are also now empty as is the "To:" and "From:" In fact the whole space where these should appear now simply says "subject". There are also no graphics in the actual message area merely text and symbols. This has only occurred on my POP3 server Inbox. It hasn't happened to my other e-mail address which is an IMAP server. Nor has it affected the "Sent" nor "Archive" message boxes for the POP3 server system. Any new incoming e-mails I've just received this morning and post the Norton scan are ok however.
Is there someway I can recover or re-configure these old Inbox messages from what appear to be text to presumably HTML with the correct subject lines and text/graphics formatting which seems to have been lost since the Norton scan?
Many thanks.
Bob

Did Norton find anything in the Thunderbird profile. It sounds to me like it has quarantined your entire inbox, something Norton is very good at and the people and Norton are totally unapologetic for. Their attitude is they saved you, you should be grateful that they deleted a great load of your mail.
Personally I voted with my feet. No Symantec product get installed on any device I have anything to so with. I consider them as bad as the virus they are supposedly protecting me from.

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