E-mail issues help.....

If you delete your email account on the iphone do you delete it permanently?

No, you can add it back. If it is an IMAP or Exchange account the email contents will resync. If it is a POP3 account any mail on the phone will be lost.

Similar Messages

Serious Mail Issue - Help

Hi,
I can't use Mail anymore.
After clicking the icon I get the message 'Mail quit unexpectedly'.
Within a huge information report I see also:
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000001016f6f98
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
I should also say that I'm fighting with MobileMe on our new IPad...
But is was working fine so far until this afternoon.
I hope someone can help !
Thanks.
Fraenzchen

OK, I run disk repair utility before I opened this thread.
Now I created a new user account and started mail, successfully !
I logged off and re-logged on with my regular account and started mail, successfully !
This is strange...
I still suspect MobileMe !!! Because meanwhile I also cut the link to MobileMe. Maybe that was the reason why mail worked fine again.
But I already connected MobileMe again, and Mail still works fine so far.
Again, this is strange...
I think I need MobileMe support. I'll try to join a chat tomorrow.
Thanks again.

IMAP E-mail Issues, Help!

Just decided to go IMAP with all of my email accounts and devices. I was under the impression that emails should look the same on all devices (what's in my inbox, deleted, etc.) however, no email is showing up on my iPhone. It loads on to my machines, but not on the phone. It says 'downloading 1 of 14 messages' but never actually downloads any mail. Any help would be much appreciated!

IMAP server is fine. I only have problems with my iPhone. Even then, the problen is intermittent.
Screenshots:
This is typical. Old email is cleaned out, but new email is not displayed. Running update does nothing.
a While later update now brings in old emails. The date of the update is Wednesday, yet the previous Sundays emails are displayed. Running update again does nothing. After a day or two, it begins working fine. This situation happens over and over.

Strange & first time mail issue, help anyone?

On .mac account, send mail to one correspondent results in her only seeing subject and nothing in body. Other correspondents from same account have no problems, this is the only person who cannot view. Confirmed in "Sent" Folder, entire message is visible. Awaiting results of sending email from different account, but anyone have similar experience? Thoughts? No viral activity on my end (and I do a daily virus check)
Thank you in advance

Sending from your .Mac account via webmail access or via the Mail.app?
Is this a message received that was forwarded or a newly composed message?
Do you know which OS and email client this recipient is using?
If the same occurred with all recipients, then likely a Mail.app problem. Since it occurs with only one recipient, then likely a problem on the recipient's end.
Of course you have no viral activity since there are no viruses (by definition of a virus) that currently infect or affects OS X and if this were a virus, it would involve an attachment and all recipients using antivirus software would be reporting a problem with the attachment or attachments. Did you include any attachments with the message?

MSN E-Mail issues - Help!

I have an MSN Email, have entered all information and cannot get it to work. Does MSN work with this phone?

trickyrick89,
The iPhone works with POP3, IMAP, and Exchange IMAP accounts for email.
Do you have POP3 or IMAP server settings?
Is the problem with sending or receiving?
This article discusses setting up email:
http://docs.info.apple.com/article.html?artnum=305882
Thank you,
Nathan C.

Need help trouble shooting mail issue

Mail issue started when the compter (imac intel, g4, os 10.6.8) said it needed to restart during a mail download. I restarted, then the mail program would not stop downloading older messages. I went online and followed a whole bunch of suggestions, which only made matters worse (preferences... drag com.mail.plist to desktop, add it back, rebuild mail) nothing worked. I then trashed the mail program, and trashed some of the mail cache (not wanting to lose preferences, I lett this cache). Then mail I could not access mail without the set-up assistant showing on screen. So... (digging a deeper and deeper hole!) I tried to restore mail from my time machine back-up (severl days prior to issue) and it did not help. I then reinstalled applications from snow leopard... not helpful. I then figured I could use migration assistant to copy my working mail program from my mac pro and this did not solve the issues. Of course all of this taking me away from my Christmas shopping:-)
So, I tried to set it up manually, but the program will not save the password and it keeps asking for the password but rejecting it each time.
Any ideas??

Thanks for your suggestion regarding contacting Apple. I called the Express service and talked for a couple of hours trying to resolve the issues.
One, to deal with the password issue, Keychain Access > Preferences > click on Reset My Default Keychain, close.
For the original issue of mail downloading messesges from my server every time I checked mail,
Library > Mail folder > messagealreadydownloaded3 > drag to trash. Issues resolved!!!
As for creating a pretty good mess... well all I can say is that I was following suggestions from other users that have posted online with similar issue. Lesson learned??? Not sure if there was one:-)

Odd mail issues, need help

A couple of things I need help with.
1) Mail constantly goes offline and pops up a dialog box asking for my password. I enter my password in the box and hit okay and it doesn't take. I can hit cancel and put mail back online but that's a pain. What is causing that and how do I fix it?
2) People send me mail and then about 30 min later I get the same email again. This problem doesn't happen with every email, just some.
I have no mail rules on. and I run virus software and it's fine.
Can someone please help me on this. Thanks!
1.25 GHz PPC G4 / 20" Mac OS X (10.3.9) 768 MB DDR SDRAM, iSight camera, Wacom Tablet

Open /Applications/Utilities/Keychain Access, choose Keychain First Aid from the application menu, and proceed to repair the keychain. If that doesn’t work, you may try removing the password entry from the keychain and letting Mail create it again.
Also, in Mail open Help > Mail Help and read the article titled “Mail keeps asking for my keychain password”, in case it applies to you. There is a related article titled “My password is not saved” that you may also want to read, but beware that the last suggestion provided there (deleting the mail account) is wrong and could cause irretrievable data loss if this was a POP account.
Note that Mail doesn’t always correctly report what the problem really is. If Mail can connect to the server but cannot log into your mail account for some reason, it’ll ask for your password, regardless of whether that’s really the problem or not. Don’t keep entering the password every time, because that’s not the problem (click Cancel instead, and take the account back online afterwards).
What’s the time interval chosen in Mail > Preferences > General > Check for New Mail? If it’s set to Every minute, try changing it to Every 5 minutes.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
BTW, if you’re using Mac OS X 10.3, as your profile indicates, it would have been more appropriate to discuss this in the Mail & Address Book - Mac OS X 10.3 & earlier forum. If the discussion applies to both Mail 1.x and Mail 2.x, it doesn’t really matter, but it’s difficult to know that in advance.

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

When I am on my home wifi I can send e-mail. When I am not on my home e-mail but on a wifi network or using the 3g network I cannot send e-mail. HELP HOW TO FIX.

When I am on my home wifi I can send e-mail. When I am not on my home e-mail but on a wifi network or using the 3g network I cannot send e-mail. HELP HOW TO FIX.

I know this question is a few years old now, but I recently found myself having the exact same issues;
Using my iphone or ipad at home created no problems at all, but I couldn't send e mails when away from my home network.
I recently switched broadband supplier at home and set up a new e mail address, then my problems began!
I openly admit I'm not great with technology and, to be honest, some of the answers provided on these forums confuse me more than the questions!
But this worked for me:
I went along the lines that the fault wasn't with my idevice but possibly with the broadband provider (in my case Plusnet) so I contacted their customer support.
They referred me to the set up process shown below;
From your home screen press Settings.
From the setting menu, choose Mail, Contacts, Calendars followed by Add Account…
From the Add Account… menu choose Other.
Fill in your Full Name, Email Address, Password and Description and press Next.If you need help with these, there's more detail underneath the screenshot.
Full name: Enter your name (or the name you'd like people to see when you send them email)
Email Address: Enter the address you're setting up, this could be a Plusnet address ([email protected]) or a hosted domain address ([email protected])
Password: Enter the password for your email address (I don't know what this is)
Description: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here
Press Next to continue.
More settings will appear. Some will already be filled in.Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there's more detail underneath the screenshot.
IMAP/POP This will default to IMAP - it's up to you which one you want to use (I don't know what to choose)
Incoming Mail Server settings
Host Name: For IMAP this is imap.plus.net - for POP, this is mail.plus.net
User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)
Outgoing Mail Server settings
Host Name: relay.plus.net
User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.Enter the username and password for the email address you're setting up (I don't know what these are)
When you're finished, press Next.
If the box shown below appears, press Yes (you may need to do this twice).
After a minute or two, your email address will be set up and ready to use.If you chose IMAP when setting up you’ll be able to choose whether you want to use Notes (if you chose POP you’ll be taken back to the settings screen from step 2). Press Save when you’re done.
That's all you need to do. To start checking your email, go back to your home screen and press Mail.
Now I fully understand that it may be different for each broadband provider but the processes must be similar.
The key appears to be in setting up the outgoing message server settings in step 5. Where it says "optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.
http://www.plus.net/support/email/setup/ios-setup.shtml#pagetop
Where it says "we recommend" I think it should read "you must fill these in"
I went back to Settings - Mail,Contacts, Calenders - click on the offending account and click on the account shown.
Under OUTGOING MAIL SERVER click on the server, in my case relay.plus.net, and click again to show the details. make sure you enter your user name and password and after a few seconds the account will verify and show a load of ticks.
I tried this on my phone this morning while on 3G only. I sent an email to another of my addresses and immediately got the response that the message couldn't be sent as the recipient was rejected and the message had been placed in my Outbox. I followed the above steps and immediately heard the satisfying "whoosh" as my mail was sent. 10 seconds later another satisying beep as my e mail arrived at my alternate account.
Hope this helps anyone else with a similar problem.

MBA lion Mail issue: window disappears randomly

hello:
Having some MBA 13' mail issues:
1) mail window will disappear (only using cmd+0 shortcut will bring it back - or going to window>message viewer) randomly without any reason
2) starting up a new email or new note then closing this note or email will close the entire message viewer window...why?
3) emails deleted within the 'inbox' section will not delete in the Gmail section (setup as IMAP, with Gmail defaults)
I am a little concerned with 1 & 2 becuase these are huge user experience issues, it is the most frustrating thing to have to continually use the short cut to open up a window which should not have disappeared in the first place!!
any help would be appreciated, thanks in advance!

Hi Fred
I've got the same issue. It seems to happen randomly but so annoying when it does. Upgrading to Mountain Lion hasn't helped and I've changed my keyboard and reset all the short-cuts to the default settings and still it happens in Mail and Microsoft Outlook for Mac when I'm typing a mail.
Did you find a solution?

Sender Verification Number e-mail issue.

I have tried to e-mail photos through adobe e-mail and the system send me a notice that I need to use a "Sender Verification Number" that has been sent to my email address. However, when I check my e-mail there is no e-mail message. How do I get the verification number. Adobe does have my e-mail address on file.

Tried this and it still not working. Also, Get a message that some of the files are not photos even though they are all photos from the same camera. Could it be that Norton 360 is causisng this? Thanks for your help.
From: 99jon <[email protected]>
To: Senderverificationproblem <[email protected]>
Sent: Sunday, November 27, 2011 2:24 PM
Subject: Sender Verification Number e-mail issue.
Re: Sender Verification Number e-mail issue. created by 99jon in Photoshop Elements - View the full discussion
Open Organizer and click:
Edit à Preferences à Sharing
Make sure you have Adobe Email service selected
Check the fields Your Name and Email Address and ensure you typed the details correctly.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4048934#4048934
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4048934#4048934. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop Elements by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

My iPhone has suddenly started sending emails in Courier New (rather than the standard Arial). They appear in Arial when I compose them, but turn to Courier new in the sent folder and when displayed to the recipient. I use Yahoo Mobile Mail. Help!

My iPhone has suddenly started sending emails in Courier New (rather than the standard Arial). They appear in Arial when I compose them, but turn to Courier new in the sent folder and when displayed to the recipient. I use Yahoo Mobile Mail. Help! How can I change the settings so that the sent emails go back to Arial? Thank you!

I'm not sure if it's a Yahoo Mobile mail or an iphone issue... have asked the Yahoo forum but no replies yet... Any help appreciated!

Having Some Mail issues on Apple Mail 5.2

Hi All - Having some mail issues lately with my gmail account Imap set up.
I can receive mail but when trying to send mail it pops up with the follwoing:
"Can not send message using the server smtp.gmail.com"
I tried deleting the gmail account on my iMac and setting it up again. in the set up It gives me two choices as an outgoing server:
smtp.gmail.com and just Gmail. If I choose Gmail I can send the messages, but is this secure? I've always used smtp.gmail.com for outgoing without any problems.
Any help or guidance would be greatly appreciated.
Thanks
Mark

Thanks for responding BGreg - Yes everything looks OK under the advanced tab (see below) I never had any
"Red Dots" in connection doctor on the old smtp.gmail.com but it wouldn't work. The new outgoing server - labeled merely Gmail works and appears to be the same as smtp.gmail.com, but I've never seen this in the past - it's always been called smtp.gmail.com I wonder if Google changed the name?

Apple Mail Issues After 10.10.2 Security Update

I've had outgoing mail issues in Apple Mail in Yosemite on my macbook pro consistently since the Yosemite update. I've tried multiple recommended fixes including deleting and resetting all accounts with the latest instruction from bluehost. Over the last several months, some "fixes" had seemed to work for a while, and then the problem would resurface. The "on the fly" fix is always to quit mail, cycle my wifi off and on, and then reopen mail, at which point, the hung-up emails all send and things work fine for some period of hours until the problem comes back.
Interestingly, the problem seemed to finally disappear on its own a couple of months ago! No problems for that period of time! UNTIL I updated my macbook pro with the latest Yosemite security update a couple of days ago. Now the problem is back with a vengeance!
Any help would be appreciated!

I have tried to quit mail and turn wifi on and off with no results whatsoever. This is really frustrating, I can't work!

Tour 9630 e-mail issues

New to the Tour and BB, two e-mail issues. It won't see or open e-mail PDF attachments from just one particular sender (he uses a Mac, but shouldn't matter). BB opens other PDF's fine, and they open in my laptop's Outlook just fine from this sender (but not on the phone).
Next, e-mails come in to BB already opened (in both the Messages icon and the Yahoo e-mail icon on the BB), only some stay bold until I click on them? This happens when I have not checked e-mail on BB or on my laptop, yet they still show as opened on BB with just a few staying bold or unopened? I have Auto Open in Holster set to Never, and don't do any reconciling. Any help with the two topics above would be greatly appreciated! Thanks!

@D55R33WW - The previous client was able to correct this by adjusting the send/recieve frequency within Outlook and in your case within MacMail.
More details...
If there are too many pop connections at once on the account then it will keep other connections from accessing the account and you will receive that error message.
What I would recommend here is that your customer adjust the frequency (10 mins or more) that their email client checks the mailbox.
To clarify a bit further, the system can handle the frequent pop connections, but sometimes the email clients fail to close their first connection correctly which leaves it idle on our system for some time.
Then when they try to connect again they encounter errors because there are already connections for that account.
http://www.hosting.com/support/microsoft-outlook-2010-/set-send-and-receive-interval-in-ou tlook-2010-
http://www2.webster.edu/helpdesk/inbox_optimize/send-recieve-mac_mail.html
If still an on-going issue please reach out to our direct support so we can investigate this further.
Hope this helps!
-Sidney

E-mail issues help.....

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