E-mail messages into folders

I created two folders and now would like to move e-mail messages into them - I can't seem to accomplish this . . . is it possible? Thanks in advance.

Ah...OK...so what you are asking to do is not possible...a folder on your homescreen is not a destination for an email that you want to file. Rather, there is the capability to file messages away within the Messages folder hierarchy. With a message list displayed, press the BBKey and select View Folders...now you will see all of the folders that presently exist. I'm not sure if you even can create any new ones, but these are there. It may be that you must create the folder elsewhere (BES if you have it, perhaps the Desktop Software can help for non-BES, but definitely not BIS I think). See these public KB articles for more information:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB14639&slic...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04297&sliceId=SAL_Pub...
You can also search the public KB by going up, from those links, one level and entering a search term.
You might also want to peruse the BB101 forum on this site for more information:
http://supportforums.blackberry.com/rim/board?board.id=NewBlackBerryUsers
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Original
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Original
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Message was edited by: SuzyQ

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