E-mail of Dunning Letters
Our customers are wanting the ability to e-mail Dunning letters to their customers from SBO.
In 2007A this is a very drawn out process, the Dunning run needs to be completed, the letters saved to PDF, then attached to e-mails.
For SAP B1 users with smaller or geographically spread customer bases e-mail is a cheaper and more effective way of communicating. This does need to be supported by SAP.
You need to use something like Autodoc. This will allow you to print all the Dunnings Letters to the Autodoc printer. The printer will automatically E-mail them if they have and E-mail address inbedded in the document or will print out a hard copy if no E-mail address is available.
Thanks,
Michelle
Similar Messages
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F150 Dunning letters to several customers
Is it possible to generate several Dunning letters to different contact when the standard dunning generate one letter to one customer? If yes, can you tell me how.
We have case when we have a dunning letter generated to one payer which is an agent. However this agent collects money from individual customers. So we set up Final Bill to partner function under the agent.
Now, when we generate Dunning, it generate only one letter to the agent but is it possible and how to generate the same Dunning letter to several Final bill to partners under this agent. Does anyone know how and where in the code that Dunning select the customers. ThanksThe following OSS note shuld be able to solve your problem:-
Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt
If you want to send the mail to several recipients, fill the field FINAA-INTAD with the mail addresses and separate each address with a blank character. There are a total of 130 characters available in FINAA-INTAD.
Regards,
Gaurav -
Hi,
I am running the dunning wizard but I don't want to print the dunning letters at the end of the wizard. Instead, I want to save them on my PC as PDF so that I can send them through e-mail later on. How can I do this please? How can I save the letters for specific BPs as PDF?
Thanks.Hi,
Two set
1)Administrator->System Initialization->general setting-> select "Path "tab
define yr attachement path e.g C:\ SAP PDF
update and ok
2) The document which u want to saev as pdf select that
now from tool bar select PDF icon near "excel icon"
here u need to give "save as"...give specify name to that document
now yr BP document is save in c:\SAP PDF folder ,smiply attched in mail and send
Hope u got
Thanks
Kevin -
Sending 'Dunning Letters' via Email ? - -has anyone succeeded ??
Hi
Has anyone had any joy with sending Dunning letters via email at all
We can get it to work via FAX , but get the following error when trying to send via email
'connection error on node'
even tho, there is nothing wrong with the node at all
via SCOT , we have the default conversion as 'raw text to txt' which works with everthing else
If we change to 'raw text' to 'pdf' we actually get two PDF's - one is blank however
When viewed via SOST, you cannot open it straight up, you have to open an attachment
when we queried this with SAP, they say that dunning letters are set up to open as attachments
The function module is almost identical to that used by statements and remiitances, which works absolutely fine
I have posted this on a more technical forum as it is not an FI issue, it is a technical problem, which i hope someone has come across and able to resolve for us
Many thanks
TonyHi
Have you see SAP Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt? Please, check the steps that this note suggests. At a release 46B I did with the enhancement F150D001 (at ECC 5.0 it is too), and you have a demo coding in include LX150F01.
I hope this helps you
Regards
Eduardo
PD: I forgot, according your coding check what is the email address for the customer, if the customer doesn't have email, then the letter goes to the SPOOL order. Check it in the include ZX* or in the BTE.
Edited by: E_Hinojosa on Mar 1, 2012 5:22 PM -
Dunning costs and Dunning letters
Hi to All,
Any body can help me out, In this regard.,
In the report of Dunning cost(Sendiing Dunning letters to customers)., Customers are showing but company code was not showing.How can i get the company code for those customers.
And one more thing was customer dunning letter cost also showing differently for Customers(for one customer $ 2 and for other itwas variated to $2.50 likewise).
Where I can see the dunning letter cost per customer.
Thanks If in advance,
DaraHi,
Line items should reach minimum number of days, referring to the due date of net payment, to reach a certain dunning level.
In FBMP check you dunning interval. If line item has reached interval maintained for 2rd and 3rd level then items will not be dunned.
Also check dunning levels for your dunning procedure in FBMP.
If you find no problem with dunning settings then, activate additional log for the dunning run to identify exact reason for the problem.
Thanks!
Raju -
Where to find and edit print layout template for dunning letters
New Starter on SAP B1, Where can I find the dunning letters crystal report template IN SAP B1, i need to edit the dunning letter template so it look alging to our company format.
ThanksHi,
Welcome to SAP B1 forum. Please refer attached picture for location of dunning template.
Thanks. -
Dunning letters excluding credits
Hello,
I am experiencing problems with my dunning letters. When using the wizard and selecting my BP I can clearly see credit notes on the recommendations report however when I come to print the dunning letter, it is omitting it from the report. Why would this be?
When running through the wizard I have the following things selected from Step 4:
Document Type:
Include Payments Not Based on Invoice = ticked
Include Credit Note Not Based on Invoice = ticked
Include Manual Journal Entries = ticked
Posting Date: From = is left blank To = 20.05.10
Due Date: From = is left blank To = 20.05.10
Letter Parameters
Allow Negative Dunning Letter = ticked
Display All Open Items = ticked
When i move onto Step 5, I can see my C/N reference for credit note. I then click 'Next' again to get me onto Step 6 and select print. Again the Dunning Letter is omitting the credit note.
Is this likely to be an issue with the layout or is this how works in that credit notes don't get printed?
Regards
JuanHello Bhanu,
Is this dunning process has customized. If this is customized please check the end to end setup.
Regards -
Dunning Letters not printing Credit Memos
Hi experts,
I have created dunning letters to print from the dunning wizard but I have a problem.
The credit notes (credit amounts) are grayed out in the Recommendation Report step and I can't tick / untick them. Also, the Credit Notes do not appear on the dunning letters.
Any idea what I can do please?
Thanks,
vankriHi,
Thnaks for your inputs.
I can be able to generate the spool with the tab "Sample printout" on F150. Output seems to be fine in the spool but when i go for the tab "indiv. dunn.notice" then from there i am not able to take the printout of the same. Usually when user used to run from this tab, spool request automatically gets deleted after use and printout of the same used to come up.
Status tab is showing like -
Parameters were manintained.
Dun.selection scheduled for for 19.07.11 at 15:59:38
Dun.selection is complete
Dunning notice printed,job deleted.
Samp.Printout scheduled for 19.07.11 at 16:24:16
Samp.printout is complete.
Also can you please tell me whether i can use program SAP F150D2 directly for the printing and also will it update against customer?.
Thanks.
Edited by: absap on Jul 20, 2011 3:36 PM -
Dunning Letters and XML Publisher
I have created a template for the dunning letter print in applications. When we submit the dunning letter generate process it kicks off the print automatically and this gives us a problem as the print doesn't seem to have the XMLP template associated with it and we get no output. We can work round this by submitting the XML Report Publisher Request to get the dunning letter print as required. We do have the "one step" patch applied and other XML Publisher reports are working seamlessly so how do we get the dunning letters print to work seamlessly when we have no control of the submission?
Any help appreciated.
Thanks,
DaveTim
Yes it works fine in preview. Also works OK if I submit XML Report Publisher.
The problem is the template is for the dunning letters print report but we don't actually submit that, we submit the dunning letters generate which kicks off the dunning letter print. I guess the submit process within the generate process does not include the template in the parameters list so there is no output available when it runs.
Only thing I can think of is to modify the print report to submit the XML Report Publisher in the after report trigger but not sure if this is going to work?
I did see a similar query on metalink where the person was told there would be a solution in XMLP5.5 but I can't see anything in the about 5.5 doc that fits this issue.
Any ideas appreciated.
Thanks,
Dave -
Printing Dunning Letters using Smartforms
Hi all,
I have a requirement wherein I need to print dunning letters using smartforms; the dunning data are extracted in program SAPF150D2;I modified the subroutine OFI_DUN_ACT to call function module FI_PRINT_DUNNING_NOTICE_SMARTF.
Now I need to extract the dunning data in program SAPF150D2 to be imported to my new form using GET_SF_DUNN_DATA, my question is where do I code the calling of FM GET_SFG_DUNN_DATA? I'm a little bit confused on the step by step process of the dunning data extraction to printing of the form... Thanks...In the INITIALIZATION of the Smartforms, after the call to GET_SF_DUNN_DATA, you have a many informations back, of which the record of MHNK and an internal table of MHND, which you can use to select other informations from database.
So fill or enrich your own internal table in the initialization.
I enclose thereafter a sample to help you
* Load data
CALL FUNCTION 'GET_SF_DUNN_DATA'
EXPORTING
is_sfparam = is_sfparam
IMPORTING
es_mhnk = mhnk
es_t001 = t001
es_knb5 = knb5
es_lfb5 = lfb5
es_t047 = t047
es_t047c = t047c
es_t047i = t047i
es_t056z = t056z
es_f150d = f150d
es_fsabe = fsabe
es_adrnr = adrnr
es_uadrnr = uadrnr
es_adrs = adrs
es_uadrs = uadrs
es_t047b = t047b
eb_testprint = testprint
e_langu = langu
e_lang2 = lang2
es_f150d_esr = f150d_esr
es_paymi = paymi
es_paymo = paymo
TABLES
t_mhnd = th_mhnd
EXCEPTIONS
no_parameters_found = 1
OTHERS = 2.
IF sy-subrc <> 0.
sy-msgid = 'FM'.
sy-msgty = 'E'.
sy-msgno = 461.
RAISE others.
ENDIF.
h_t040a-text1 = space.
show_interest = space.
LOOP AT th_mhnd INTO mhnd WHERE xzins = ' '.
show_interest = 'X'.
EXIT.
ENDLOOP.
* Load user information
DATA: usr21 LIKE usr21, addr3_sel LIKE addr3_sel.
CLEAR: usr21, addr3_sel, addr3_val, adr6.
* Charger fiche profil
SELECT SINGLE * FROM usr21 WHERE bname = sy-uname.
* Récupérer l'adresse
MOVE-CORRESPONDING usr21 TO addr3_sel.
CALL FUNCTION 'ADDR_PERS_COMP_GET'
EXPORTING
address_pers_in_comp_selection = addr3_sel
IMPORTING
address_pers_in_comp_value = addr3_val
EXCEPTIONS
OTHERS = 1.
* load SMTP address
CLEAR adr6.
SELECT SINGLE * FROM adr6
WHERE addrnumber = usr21-addrnumber
AND persnumber = usr21-persnumber.
* date format
SET COUNTRY adrs-land1.
* Group similar posts
DATA: xbseg TYPE bseg,
xbkpf TYPE bkpf,
xpost TYPE th_outtab.
REFRESH: t_post, t_cumul_waers.
LOOP AT th_mhnd INTO mhnd.
* Select lines to use
IF mhnk-gmvdt IS INITIAL.
IF mhnd-xzalb <> space OR mhnd-mansp <> space.
CONTINUE.
ELSEIF t047b-xpost NE 'X' AND mhnd-xfael <> 'X'.
CONTINUE.
ENDIF.
ENDIF.
* Map data
CLEAR xpost.
MOVE-CORRESPONDING mhnd TO xpost.
* Load text from bseg
SELECT SINGLE sgtxt INTO xpost-sgtxt FROM bseg
WHERE bukrs EQ mhnd-bbukrs AND belnr EQ mhnd-belnr
AND gjahr EQ mhnd-gjahr AND buzei EQ mhnd-buzei.
PERFORM edit_text CHANGING xpost-zuonr mhnd-xblnr xpost-sgtxt.
* if "Payment difference" get the date of original document
IF mhnd-bschl = '06'.
SELECT SINGLE bldat INTO xpost-bldat
FROM bkpf
WHERE bukrs = mhnd-bukrs
AND belnr = mhnd-rebzg
AND gjahr = mhnd-rebzj.
ENDIF.
* Collect posts to print
COLLECT xpost INTO t_post.
* Collect amount per currency
MOVE-CORRESPONDING xpost TO cumul.
COLLECT cumul INTO t_cumul_waers.
ENDLOOP.
* Load customer information
SELECT SINGLE * FROM kna1 INTO kna1
WHERE kunnr = mhnk-kunnr.
SELECT SINGLE * FROM knb1 INTO knb1
WHERE bukrs = mhnk-bukrs
AND kunnr = mhnk-kunnr.
* Convert date to text
PERFORM convert_date USING control_parameters-langu mhnk-laufd
CHANGING text_date.
PERFORM convert_date USING control_parameters-langu mhnk-prndt_before
CHANGING text_prev.
PERFORM convert_date USING control_parameters-langu mhnk-grdat
CHANGING text_extr.
Regards -
hi experts
i am trying to configure a process to generate dunning letters for employees claims.
1.Can dunning letters be generated by using customizing settings in HR or can it only be done using Financial Accounting component?
2.How do i get data from claims to be used for geneating dunning letters?
ThanksHi,
The only difference in the process of dunning for one time customer and normal customer is that, the dunning frequency for one-time accounts is not checked in the master record but for each individual document.
Apart from this, there is no specific configuration as such for dunning of one time customer.
You can refer the below link:
http://help.sap.com/erp2005_ehp_05/helpdata/EN/01/a9c58a455711d182b40000e829fbfe/frameset.htm
Regards,
Kiron Kumar T. -
Dunning Letters to Customer Group
Hi All,
I am trying to find if there is a way to send the dunning letters to group of Customers? WOuld it be cutomizing or will require from sort of technical work? Please help.
Thanks
KHi,
Hope this helps u..............
1) Define Dunning Process FBMP
2) Assign Dunning Process to Customers XD02
3) Sales Invoice F-22
4) Execute the Dunning Program F150
Regards,
MJ -
hi gurus,
is it possible to edit manually in system before going to print the dunning letters?
pl anyone advice ? my client wants to edit the dunning in the preview?
points will be allotted if any one answers immediately.
regds,
ramanHi Raman,
Not possible i guess.
Why don't you have few templates created for various dunning levels, reviewed it by the client.
Prakash -
Dunning letters with smartforms
Hi everyone,
I want to use the standard smartform F150_DUNN_SF to create dunning letters but I can't select it in SPRO > FI accounting >... > Dunning > Print
I can only select SAPscripts.
I've already done the note which consists in changing the FM FI_PRINT_DUNNING_NOTICE to FI_PRINT_DUNNING_NOTICE_SMARTF with FIBF transaction. Nothing happened. There's still no way to select smartforms...
Does anyone know how to manage it ?
Thanks,
Regards.Thanks for your answer
I have begin to assign print program for dunning notice in the transaction FIBF.
On the SAP Business Framework: Business Transaction Events screen, from the menu bar choose Settings -> P/S function modules -> u2026 of an SAP appl.
In the Function module box next to FIFI, I have enter the print program FI_PRINT_DUNNING_NOTICE_SMARTF.
and I have save the changes.
In the transaction FBMP. Dunning Procedure : Dunning texts
when i do display for for ZF150_DUNN_SF.
I have the message : Form ZF150_DUNN_SF language EN is not available in client 120
Message no. TD131.
I have see OB96 but I have a problem with the creation for my driver program.
I use the smartform F150_DUNN_SF.
I create a copy : ZF150_DUNN_SF.
I create a driver program :
REPORT ZCALL_ZF150_DUNN_SF.
* To call a smart form, we would need to call the function module that
* is generated.
* Calling the generated function module directly is not an efficient
* method. For efficient method, click here.
CALL FUNCTION '/1BCDWB/SF00000018'
EXPORTING
* ARCHIVE_INDEX =
* ARCHIVE_INDEX_TAB =
* ARCHIVE_PARAMETERS =
* CONTROL_PARAMETERS =
* MAIL_APPL_OBJ =
* MAIL_RECIPIENT =
* MAIL_SENDER =
* OUTPUT_OPTIONS =
* USER_SETTINGS = 'X'
is_sfparam =
* IMPORTING
* DOCUMENT_OUTPUT_INFO =
* JOB_OUTPUT_INFO =
* JOB_OUTPUT_OPTIONS =
* ET_FIMSG =
* EXCEPTIONS
* FORMATTING_ERROR = 1
* INTERNAL_ERROR = 2
* SEND_ERROR = 3
* USER_CANCELED = 4
* OTHERS = 5
* OTHERS = 6
IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
* WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
But I have a problem with the parameter : S_SFPARAM ( TYPE SFPARAM).
I don't know what is this parameter.
Thanks.
Edited by: Spawn rad on Jun 23, 2008 4:18 PM -
Dunning letters (vs) Invoice (vs) statement In AR
Hi All,
The below question relevant to Oracle receivables.
What is the difference between dunning letters, Invoice, statement in Oracle Receivables?
Any help would be appreciable.
Thanks
Sai Krishna.Hi,
Dunning Letter - send this when a customer's payment for an invoice is overdue.
Statement - send a summary of all invoices for a given period and balance due.
Invoice - copy of single invoice for a customer.
Regards,
Gareth
Blog: http://garethroberts.blogspot.com/
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