E-mail of the Mode of Conveying the Expiry Notice not work!

Hi,
In idm 10.1.4, I have a problem.
In the Password Expiry Notice Period,I specified 15 days.
In the Mode of Conveying the Expiry Notice field,I specified both: At login and E-mail.
Now At login option do well, but E-mail not work.
How can I do with this ?
Thanks for you help!

Hi,my question has not been done.
Thanks a lot.

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